Good customer service. Very good man. 5* experience.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very good man 👍
"Very good man 👍" Thank you for your great review.
I had great service at Premier Car Supermarket and it made it just a really pleasant experience. Only thing none of us noticed was there was 1 tyre that was a different size, we only spotted it after we had driven 100 miles home 🤦♂️. The guys were really good though and sent us the money to get it changed! Would use them again if I was looking for another car.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Pleasant experience
"Pleasant experience" We are pleased to hear you had a pleasant experience. Thank you for the review.
When I was looking to part exchange my car I was looking to get the best deal. The guys at Premier Car Supermarket in Derby gave me such a good deal I thought they were joking. They offered me above what I was expecting even though they could definitely have haggled it down if they wanted. They had the cheapest GLA which is what I wanted too so it felt like a steal! It was all dealt with quickly and they explained everything really well!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Better deal than expected
"Better deal than expected" Great to hear you had a better deal than expected, it doesn't get any better than that.
Premier Car Supermarket Derby had just what I wanted so I headed straight there and took it away the same day. It is running great and the service was top notch!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Just what I wanted 👍
"Just what I wanted 👍" The perfect match, brilliant. Thank you for your review.
I found my new car on Autotrader as I knew what I was looking for. Premier Car Supermarket in Derby had just what I was after at a great price so I went to have a look. The car was very true to the pictures that were posted which was great to see and it is running well so far - well it hasn't blown up yet anyway 😂. The service from the guys at the dealership was brilliant, no complaints from me!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to No complaints from me
"No complaints from me" Great to hear, thank you for your review.
Raj was absolutely amazing! He had really good service and sorted me a test drive before I made a decision about the car. He explained everything to me and made sure I got everything I needed. Many thanks to Raj!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Raj was amazing
"Raj was amazing" Thank you for your kind words for Raj, it is good to get such positive feedback.
We bought a car for my daughter recently and she has been loving it. The wipers got a bit perished not long after we picked it up but the guys at the dealership were happy to reimburse us for the cost of replacing these, although typically I lost the receipt 🤦♂️. The service from the guys was really good though and the aftercare team responded straight away when we contacted them.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Really good aftercare
"Really good aftercare" Sometimes things do go wrong, it is good to hear we sorted the issue straight away. That's the way we like it.
I had been looking for my next car for a while and Premier Car Supermarket - Derby had just what I was looking for at a great price. I found them online and they were about 45 minutes from me which was ideal really as it was halfway between home and work so I just gave them a call and arranged to go down. The guy I spoke to on the phone wasn't there on the day but the guys at the dealership were really helpful and even got the scratches in the paintwork sorted for me! They were so understanding when I had to rearrange collecting the car due to some health issues too which was great.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very understanding
"Very understanding" Thank you for your excellent review, it is great to hear we looked after you well.
Got my new car from Premier Car Supermarket in Derby and I absolutely love it! The guys are very friendly and helpful. The clutch has started slipping but the guys are getting this all sorted for me. Very pleased with the service and the car.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Absolutely love it
"Absolutely love it " its great to hear you are loving your new car, our aftersales will look after your clutch and keep you loving your car.
Aftersales from Premier Car Supermarket - Derby in response to Absolutely love it
"Absolutely love it " its great to hear you are loving your new car, our aftersales will look after your clutch and keep you loving your car.
It's the 3rd car I've had from PCS and never had an issue. With my latest car, I have had some issues with the engine warning light but even with this they've been nothing but helpful, I just haven't been able to get the car back in for the team to investigate. Wouldn't hesitate to recommend PCS to anyone 👍
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Never had any issues
"Never had any issues" Great review from a repeat customer.
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 784 | |
| Very Good | 138 | |
| Average | 3 | |
| Poor | 6 | |
| Terrible | 13 |
Premier Car Supermarket - Derby
Carriers Road
Derby
DE65 6GY
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:00 |
| Sun | 10:00 - 16:00 |
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