Due to the finance company not communicating properly with the dealer, we arrived a day early to collect. This was not an issue as they had everything ready and waiting. It was just a case of signing a few things before driving away
Aftersales from Premier Car Supermarket - Derby in response to Fantastic customer service
"Fantastic customer service " Martyn, great review thank you.
Although I never give top marks, I couldn't think of anything that could have gone better when I visited here. My son was the one in the market for a new car and the only thing he was really set on was having an economical car, which I cant blame him for because fuel prices are only going up. He had a look online, and this is when he found the Ford EcoSport. We made the short trip down to get some more information about the car and once we were happy with what we were being told, he had it, and it's been great ever since.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to I never give top marks
John, Thank you for your review, we will keep trying for top marks.
I'm loving my Audi Q2 that I got from here. I don't have any complaints about the car other than that I thought it would be quicker. When I saw the car online, I headed straight down to the dealership to take a closer look at it and I was impressed to see it looked exactly like the picture. I did have a small issue with my window not shutting, but as soon as I called the aftercare team, they fixed it right away. It was great to see a dealership take some responsibility.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to No complaints
Darron, Thank you for your review and great comments about our aftercare.
I've had my Volvo V60 for a while now and to be honest I've not had any issues with it and I'm very happy with the purchase.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Happy customer
Damon, Thank you for the review.
I've had my Corsa for a little while now and so far so good *touch wood* everything seems okay. I thought it was really nice of the team to let me take the car out on a test drive on my own it really made me feel at ease while I was driving the car because I didn't feel like people were judging my driving. To be honest, it made the decision making process so much easier. I would be happy to return for another car, If I was in the market for another one.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to My little Corsa
Carly, Thank you for taking the time to leave a 5 star review.
What a rememberable experience! I bought an Audi A1, but it was for my daughter so I've never driven but I've also never been made aware of any complaints about the car, which means everything must be okay with it. The team were very accommodating by speeding things up so we could get the car quickly, and not once did anyone complicate the process. I'll be in the market for another car soon and I'll be coming here first.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very uncomplicated
Kevin, Great use of words, thank you for your 5 star review.
Nothing short of perfect from this company, because from the initial enquiry to the hand over of the keys everything went smoothly. I can't remember the name of the man who sold me the car but he was absolutely amazing to deal with, I had good communications with him throughout, so I always knew when the car was going to be ready. Since driving away I can confirm that it's been a great addition to the family.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Great addition to the family
Wow, Mary what a fantastic review "Nothing short of perfect from this company" thank you for your Kind words.
Really pleased with how everything went while I was buying my Kia Ceed. With me living far away, I had to get the train down to the dealership, and the team was kind enough to pick me up in the car I was interested in, which meant I had the chance to test drive it on the way back to the dealership, plus a little detour to make sure I gave it a really good drive out. When I arrived at Premier Car Supermarket, I was giving all the time in the world to have a look around it before making my final decision. I was happy to take it home and the team even helped me to sort out my road tax before I drove away.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Really pleased
"Really pleased" Robert, great review and 5 stars thank you.
No hassle is exactly what I like and no hassle is what I got! I can't remember the name of the chap who sold me the car but I was very impressed with how he handled the sale because he managed to answer all of my questions, he was very informative about the process of the sale and it was made really easy. There hasn't been a day that I've not been in the car and it's been smashing.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Smashing
"Smashing" Thank you for the 5 star review.
Since my Ford Fiesta of 10 years was falling apart, it was time for an upgrade. I had a rough idea of what I wanted, but I wasn't dead set on a certain car. So I headed to Premier Car Supermarket to see what they had in stock and after a little look around, I found a red Vauxhall Corsa in the showroom. Me and my dad approached the salesman to get some more information on the car. My dad asked all of the questions, and he seemed okay with the answers because we took it home on the same day, which I wasn't expecting but it definitely helped my situation.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Dad approves
"Dad approves" Amy great review, and took the car home on the same day, fantastic. Thank you for the review.
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 780 | |
Very Good | 138 | |
Average | 3 | |
Poor | 6 | |
Terrible | 13 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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