92% Reviews
replied to
94% Recommend
to friend


940 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

940 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Grand "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team down at Premier Car Supermarket have been incredible, I purchased an amazing Golf which I am very pleased with, I am so glad I went with the golf and I am happy with my choice! The customer service was grand, everyone was polite and most of all easy going. These guys can have the 5 stars they deserve :)

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Grand

Joseph, Fantastic review thank you.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great first impressions "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Kuga from Premier Car Supermarket in Derby and everything has been running smoothly since then, with no issues at all. The customer service was pretty good, with helpful and friendly staff who were welcoming. In fact, I recently mentioned to my wife that I would purchase from them again. Overall, it was a good experience and I would rate them a 5 out of 5. Good stuff!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Great first impressions

Mark, Good stuff, thank you for the 5 stars.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with the Renault Captur, the team were helpful and friendly. I did have to drive 2 and half hour's to get it but it was worth it in the end. The car is great and the customer service was brill. I never give full marks because I believe there is always room for improvement, lets go with a high 4!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to 👍

Nigel, thank you for the 4 stars. We will try to get the full 5 next time.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Car before I wrote it off "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I unfortunately wrote off the Ford Fiesta and no longer have it, but during the time I had it, the car was great. I didn't encounter any issues with it before the accident, which was not my fault. The customer service was helpful, friendly, and kind. Overall, I have nothing negative to say about them. I would rate them a 5 out of 5 as there were no issues at all.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Car before I wrote it off

Jesus, sorry to hear about your accident. We hope you are ok, thank you for taking the time to review your visit.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Good dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 stars for Premier Car Supermarket.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales in response to Good dealership

Thank you for your review, Mr D.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Can't get any better "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So, I recently bought a Vauxhall Astra from Premier Car Supermarket in Derby, and let me tell you, everything has been running like a charm since day one. I'm absolutely delighted with my purchase and have nothing but good things to say about it. One of my favorite things about the car is all the new modern stuff it comes with. The gadgets and technology features are just fantastic and they add a whole new level of convenience and enjoyment to my driving experience. Now, let's talk about customer service. The folks at Premier Car Supermarket were really on top of their game. They were clear, understanding, and incredibly supportive throughout the entire process. Whenever I had a question or needed help, they were right there to assist me without any hesitation. I couldn't have asked for better service. All things considered, I would give them a solid 5 out of 5. I have zero complaints and would highly recommend Premier Car Supermarket to anyone looking to buy a car. They truly exceeded my expectations and made the whole experience a breeze.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Can't get any better

Alan, a solid 5 stars thank you.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Above and beyond dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at Premier Car Supermarket really went above and beyond for me. They were super excellent from start to finish! Everyone was so kind and had all of the time in the world for you. I would for sure rate 5 stars without thinking twice about it.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Son’s First Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first saw the car advertised on the website, with a not saying photos to follow. As soon as the car was ready, Josh contacted me immediately, sending me photos and a video. We then spoke on the phone and Josh reserved the car for me until I get to view it a few days later. This gave me such reassurance that I would be the first to view. Josh encouraged me to bring someone who knew about cars with me, he let them have a good look over the car before we decided to purchase. Josh”s communication throughout the purchase has been exceptional, polite, responsive and never pushy. I picked the car up today, Josh greeted me with a smile and a coffee, talked me through the paperwork and I drove away in my sons first car, which I know he will be over the moon with. Thanks Josh, we will definitely use Premier Card again. Fantastic service 😊

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Son’s First Car

Debbie, great to hear you received fantastic service, thank you for the 5 stars.

"It'll do."
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought the car in Aug, clutch went after a week. They got it back, replaced it and brought it back for me. It has since been back to them 2 more times. Warranty has been extended for peace of mind due to the issues that have arisen. Staff have been good, been able to have a laugh and feel relaxed. Fingers crossed the current repair will be the last.

Aftersales from Premier Car Supermarket - Derby in response to It'll do.

Thank you for taking the time to leave us review Steph!

Aftersales from Premier Car Supermarket - Derby in response to It'll do.

Steph, sorry to hear you had a concern with your clutch it is nice to hear you enjoyed our relaxed atmosphere.

"Car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service with buying my car at derby branch If I'm stuck with anything josh is always happy to help

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.

We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.

Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.

To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.

We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
940 reviews4.7 out of 5 stars — Rated Excellent
Excellent
780
Very Good
138
Average
3
Poor
6
Terrible
13

Add Review

  • Submit new information
  • View 3 more dealership images

    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    92%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more