91% Reviews
replied to
94% Recommend
to friend


947 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

947 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
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"Car before I wrote it off "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I unfortunately wrote off the Ford Fiesta and no longer have it, but during the time I had it, the car was great. I didn't encounter any issues with it before the accident, which was not my fault. The customer service was helpful, friendly, and kind. Overall, I have nothing negative to say about them. I would rate them a 5 out of 5 as there were no issues at all.

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Aftersales from Premier Car Supermarket - Derby in response to Car before I wrote it off

Jesus, sorry to hear about your accident. We hope you are ok, thank you for taking the time to review your visit.

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"Good dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

4 stars for Premier Car Supermarket.

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Aftersales in response to Good dealership

Thank you for your review, Mr D.

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"Can't get any better "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So, I recently bought a Vauxhall Astra from Premier Car Supermarket in Derby, and let me tell you, everything has been running like a charm since day one. I'm absolutely delighted with my purchase and have nothing but good things to say about it. One of my favorite things about the car is all the new modern stuff it comes with. The gadgets and technology features are just fantastic and they add a whole new level of convenience and enjoyment to my driving experience. Now, let's talk about customer service. The folks at Premier Car Supermarket were really on top of their game. They were clear, understanding, and incredibly supportive throughout the entire process. Whenever I had a question or needed help, they were right there to assist me without any hesitation. I couldn't have asked for better service. All things considered, I would give them a solid 5 out of 5. I have zero complaints and would highly recommend Premier Car Supermarket to anyone looking to buy a car. They truly exceeded my expectations and made the whole experience a breeze.

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Aftersales from Premier Car Supermarket - Derby in response to Can't get any better

Alan, a solid 5 stars thank you.

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"Above and beyond dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The team at Premier Car Supermarket really went above and beyond for me. They were super excellent from start to finish! Everyone was so kind and had all of the time in the world for you. I would for sure rate 5 stars without thinking twice about it.

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"Son’s First Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I first saw the car advertised on the website, with a not saying photos to follow. As soon as the car was ready, Josh contacted me immediately, sending me photos and a video. We then spoke on the phone and Josh reserved the car for me until I get to view it a few days later. This gave me such reassurance that I would be the first to view. Josh encouraged me to bring someone who knew about cars with me, he let them have a good look over the car before we decided to purchase. Josh”s communication throughout the purchase has been exceptional, polite, responsive and never pushy. I picked the car up today, Josh greeted me with a smile and a coffee, talked me through the paperwork and I drove away in my sons first car, which I know he will be over the moon with. Thanks Josh, we will definitely use Premier Card again. Fantastic service 😊

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Aftersales from Premier Car Supermarket - Derby in response to Son’s First Car

Debbie, great to hear you received fantastic service, thank you for the 5 stars.

"It'll do."
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought the car in Aug, clutch went after a week. They got it back, replaced it and brought it back for me. It has since been back to them 2 more times. Warranty has been extended for peace of mind due to the issues that have arisen. Staff have been good, been able to have a laugh and feel relaxed. Fingers crossed the current repair will be the last.

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Aftersales from Premier Car Supermarket - Derby in response to It'll do.

Thank you for taking the time to leave us review Steph!

Aftersales from Premier Car Supermarket - Derby in response to It'll do.

Steph, sorry to hear you had a concern with your clutch it is nice to hear you enjoyed our relaxed atmosphere.

"Car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Brilliant service with buying my car at derby branch If I'm stuck with anything josh is always happy to help

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"Daughters First Car. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

My daughters loving her first car! We have always had Kia's and we got her a Kia Picanto from Premier Car Supermarket. The car was well specked compared to the others elsewhere which were in our price range and compared to other Picanto's we had seen the condition was excellent. Raj was really great and it wasn't until we went and collected the car we realised my mother had dealt with Raj previously. The service was excellent, the car is amazing and couldn't fault Raj at all.

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Aftersales from Premier Car Supermarket - Derby in response to Daughters First Car.

Tracey, thank you for taking the time to leave us a great review. Pleased your daughter is enjoying her Picanto!

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"Very good."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

My wife is very happy with her new car, she bought the Mercedes A-Class and has been really enjoying driving it. This guy has been very good in selling and helping. We are very happy.

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Aftersales from Premier Car Supermarket - Derby in response to Very good.

Wonderful review Egita, thank you!

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"Friendly service, really approachable.. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Premier Car Supermarket have set the bar for every used car buying experience going forward. Their attention to detail before, during and after the sale was exceptional. There was a piece of trim missing of the steering wheel which I hadn't even noticed, two days after getting the car home, I had a call from one of the team to make me aware and they sent the part straight out. The car is the 3rd 1 Series I have owned, it's without a doubt the best one yet. The comfort, looks and performance are levels above the rest and I couldn't have asked for any better. Highly recommend and I'll be back when it's time for a change.

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Aftersales from Premier Car Supermarket - Derby in response to Friendly service, really approachable..

Steven, what a wonderful 5 star review - thank you! It's always so pleasing to hear such positive feedback, we're really happy that you love your new 1 series. Look forward to welcoming you back in the future!

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Dealership Information

Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.

We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.

Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.

To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.

We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
947 reviews4.7 out of 5 stars — Rated Excellent
Excellent
786
Very Good
139
Average
3
Poor
6
Terrible
13

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    91%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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