The initial sales experience was really good but the aftersales wasn't particularly good. I got the finance in my name and I asked them to register the car in my daughters name but the V5 arrived in my name. I emailed them about it but they took weeks to respond and the change still hasn't been made so I had to contact the DVLA myself. The experience started off so well, it's a shame about the V5 issue. I'll give them 3 stars.

Solid 4 out of 5 stars only because I was waiting around for about an hour but the rest of the customer service was perfect. The sale was really easy, Jess was really helpful. I've had my 5 series for a couple of months now and it's been a lovely car, nothings wrong with it, it's sweet to drive and is good on miles.

Love the car I purchased from Prestige Cars, so far all is good with how it drives. Jake the salesperson and all the support staff were really good during the sale period. I would look to recommend them to others.

Really good service from the moment I phoned up to the moment I drove away. So far my new car is perfect and excellent. When I came to collect it, the wheel needed replacing due to a pothole, and they did it there and then. I would 100% go back and have already directed some friends in their direction.

The car's driving well and I've had no issues or problems with it. Frasers service was fine apart from feeling a bit rushed towards the end as it was getting late, but other than that all's good.

The overall sales process was excellent and Fraser was very upfront in pointing out any defects with the vehicle. There were a few scuffs and scratches he assured us would be sorted before collection, so we were a bit disappointed to find they hadn’t been addressed when we arrived. That said, the dealership's since put things right. It likely would have been a five star review if it hadn’t involved the extra back and forth.

Jess was great and at the car's all good. No complaints.

10/10!!!

The car’s been great so far with no issues at all. We’re now looking for a second car and would definitely consider going back to Prestige Cars Kent. Joe was brilliant—really helpful and on the ball. Plus, the fact they accept crypto is a big bonus for us.

Couldn't fault the service from Ben to be fair - He was brilliant. He was really helpful, got back to me on anything I needed to know, negotiated a good deal and made sure it was all pretty speedy. Spot on 5/5