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169 reviews from our car dealer reviews community
Leave a review for Prestige Motors Direct
Leave a review

169 reviews from our car dealer reviews community

Leave a review for Prestige Motors Direct
Leave a review
"Hothoss"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I bout Simon Nice honstry bloke. I wanted a car with huge boot for my golf and work tools and Came home with the car I have now. Superbly drove and smooth fuel wise . Had MOT ,full Serivce and valtine the car and Ho boy. Car was like spanking new :) Drove it home like a dream. I am dreaming !!! Few things sorted on car and made me happy. Eep up the good work SIMON soon u be manger of the company. One little things to all reps there. Pls learn BLS SIGNING lot of deaf ppl out there scare to come forward to see your cars and talk to u !!!

"No name"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM THIS COMPANY. I bought a bmw from them and 3-4 months down the line the fly wheel needed replacing and clutch wore out! Now the engine is shaking it just has constant faults ! They did not take ANY responsibility I was lied to many times! they should be shut down disgusting behaviour now I have to pay £900 for all the faults and they are still ongoing !! STAY CLEAR

"Terrie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi a1, when fetching the car all was as described on the website. People were very friendly and made sure I was happy with everything before leaving for the journey home. After a week and a half however we had the hot weather and I tried the aircon and it didn't work, I also noticed the back wiper would not spray. I called and arranged to take the car back. Upon arrival again everyone was very friendly, Ben and Paul were great they took the car right to workshop, and within the hour my aircon was up and running also the wiper was unblocked. Paul even washed my car once fixed, that's a great service. I always get a response and I am happy with everyone I've dealt with, specially Paul and Ben. Thanks guys would definitely recommend a car from here . A*****

"Angela"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a car previously from prestige motors we have had nothing but trouble with it. When we purchased it, it had an oil leak which they said they had fixed. Obviously not. They had the car back on four different occasions saying it had been fixed but now one year later it is still leaking oil. 5 months after purchasing the car I sent emails of complaints, to which we got no reply. When they had my car it had done unaccountable miles and came back with parts missing. One being the belly plate underneath which they have still not replaced. The car was full of empty crisp bags and bottles of juice upon collection. Totally unacceptable. I have wasted over £7000 with this company. I would not recommend them. They are only interested in getting your money, then could not careven less. I tried to get hold of directors of the company but nothing. I am sure they would not settle for this kindate of service. Totally disgusting how they can sell a car with a supposed fixed oil leak, have it back on numerous occasions, return the car still leaking and with other parts missing. DO NOT BUY FROM THEM SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

"Michael"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All people very helpful and did there best but had to take the car back 3/4 times just to get the same issues redone, Wish I got my money back while I could and now things going wrong more and more also, CD player don't work but I am a idiot because I didn't check it

"Jay"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please all check if you took out the 12 months warranty this this garage as I believe its a scam. I have a solicitor looking into it now. Do not buy a car here .......

Diana in response to Jay

Hi Jay, they have sold us a car which our insurance garage has told us should not have been on the road. This company has lied, lost documents, etc. Any chance you would be prepared to provide details of your solicitor because we are looking for a good solicitor dealing in consumer law and he may have a good contact? These people need to be taken to Court. You can call me on 07456 453125, thanks Diana

"Ian pitt"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw it ... Drove it .. Bought it Range Rover vogue SE All good and every thing I requested to be done before collection WAS arranged Great salesmen Simon and Prince Kaleem Very very helpful and I am buying another car from them as a result of my experience Please remember ... They sell 150 plus cars a month ( I asked them) so obviously things go wrong with the odd one I would presume ? I bought a ten year old car with minor bits that needed attention ... They did it all 100% satisfied Buy with confidence I say ! 'Professional' complainers ... Look elsewhere

"Geo"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to see a BMW Z4 that was for sale at Prestige Motors Direct for my son. The power hood was not working, we were told they were waiting for a pump and so bought the car and was told they would ring when they had the pump. No call and was told they would ring back. This did not happen so we called again three times- still no call back. My sons wife then managed to get through told them if they supply the pump we would fit it They then said they would have to see the car (why?). They sold us the car. We had to replace the brake lines as they were rusted. How it got through the MOT i do not know. Also we replaced two rims that were damaged. Once you get the car they do not want to know. I was thinking of buying one for myself but after this performance no chance i will go elsewhere.

"Nicky"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Prestige, and Martin in particular, made the process of buying my car an absolute pleasure. After viewing a Mini Countryman on the website, I turned up without an appointment, hoping to be able to have a look and ask a few questions. Not only was the car in question just as described online and great value for money, I was also able to part exchange my old car for a very reasonable price. All my questions were answered, I never felt like I was being pushed or given the 'hard sell' and I felt very comfortable with every step of the process. I had no hesitation in buying the vehicle. When i came to pick it up, it was spotless, with full service history and manual. Martin showed me the key features, even helping me sync my phone and contacts to it. I drove away very happy. Several weeks later I am still buzzing about the great deal and excellent customer service I received, and cannot recommend Martin, and Prestige Motors highly enough.

"Ryan"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not waste your time with them . No log book, No service book, No sat nav, Scratches not repaired on door, brakes not sorted out when said they would be. Got sat nav after another visit to pick up. The car salesman said we normally wait until another car comes in from auctions then we take that sat nav and send it to you.

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Dealership Information

Prestige Motors Direct are an established used car dealership based in the North East of England. They have a variety of models in stock from every day cars to high performance cars and 4x4's. This dealership has over 3000 cars in stock from all popular manufacturers. As well as used car sales this dealership also purchase cars for cash and welcome part exchanges. Finance options are available. Prestige Motors Direct are open for sales 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
169 reviews3.4 out of 5 stars — Rated Average
Excellent
92
Very Good
10
Average
11
Poor
22
Terrible
34

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  • Contact Information

    Address

    Prestige Motors Direct
    The Car Showroom Mill Lane
    Newton-le-Willows
    Merseyside
    WA12 8BG

    Get in touch

    http://www.prestige-motorsdirect.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:30

    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Motors Direct

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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