16% Reviews
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33% Recommend
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12 reviews from our car dealer reviews community
Leave a review for Quarry Garage

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12 reviews from our car dealer reviews community

Leave a review for Quarry Garage
Click on the stars to start your review
"NEW OWNERS AND STAFF"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After seeing the negative reviews i was a bit weary but learnt that all the bad reviews were on the old owners and staff, i purchased a car and its the best car ive had and the service from Andy was flawless..... will defo recommend Quarry Garage.

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"Joke outfit"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Quarry Garage like the plague! My partner bought her cat from here. Since then it went back to them for an "engine rebuild" which failed after 5000 miles. We have had to have a replacement engine fitted. Also when it went in for "service" I marked the filters. Non had been changed dispute the fact they charged for it. All they actually did was OVERFILL the oil! Utter scum

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Rob Mudd from Quarry Garage in response to Joke outfit

Please could you confirm the registration number for your car as I am the new owner of Quarry garage Sales which is a completely separate business to Quarry service & MOT ?

"Avoid! "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM QUARRY GARAGE! I’ve had lots of (serious and dangerous) problems with a car I unfortunately bought from them. I have spent over £1000 on it in less than a year, and it’s still not right. I have tried to contact them a number of times to try and resolve the issues but if they redone they’re very. Please stay well away. They had a good reputation but they’re using that to hide what they’re really like now!

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rob mudd from Quarry Garage in response to Avoid!

Please could you confirm the reg number of the car concerned as I am the new owner of the sales business which is completely separate from Quarry service and MOT? and the description you have given is NOT how we work in the sales business. Thanks Rob

Anonymous in response to Avoid!

Hi Rob, That is exactly how you do business. I have actually spoken to a Rob, at quarry garage (are you different rob then?) on the phone a number of times. I have also witren to quarry garage. I have been promised phone calls etc but I have never had a response. This is shameful I’m afraid. If this isn’t how you do business and if you don’t get many complaints then I shouldn’t be hard to track down then should I, especially given the amount of times I’ve tried to resolve this. I look forwards to a formal reply to my complaint. My details are on the letter I sent you (which was signed for). ***UPDATE 19.07.18- So even after Rob of quarry garage responded to my review (see below). I am still waiting for a response to my complaints. It would seem the quarry garage really DOES treat it’s customes appallingly.

"WOULD NOT BUY FROM HERE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this place in October 2017 with a fresh MOT that had nothing on it but yet I have spent nearly £900 on this car fixing stuff that shouldnt need it. When you spend £4000 on a car you dont expect to have to pay that kind of money to be fixing problems so soon. Also not long after I bought this car I broke down and the garage come out to find a problem with the battery. I was told it was a new one and just been told today it was a second hand one. Not impressed

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"Tyres changed"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

wheel nuts not even tightened, alloys badly damaged, would not recommend at all.

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"Alwful Service will never deal with them"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called to Inquire about a car a friend told me of, on initially answering the call I asked about the said vehicle to be told its a part ex'er and they didn't particularly want rid of it, despite this I inquired further to which the person on the phone didn't seem interested in answering my questions of "can you tell me more about this car", lastly I was told you can come look at it if you want but its going to auction tomorrow. i responded with, its OK I get the impression you don't wish to sell me this car. the response i got was, No, don't ever call us again. I am still in shock at the level of disrespect from the sales person.

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"Craig moore"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never buy a car from Quarry Garage, it was the worst mistake of my life. Problem after problem and the staff have a terrible attitude as soon as there is a problem, happy when take money. They are the worst people to buy off.

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"average dealership"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Back in June, I purchased a Clio from Quarry Garage. The service was okay, pretty average and so was the price of the car but it was really clean and in good condition. Overall I am happy with my experience and I would recommend this dealership.

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"Disgruntled local"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you are thinking about purchasing a used car at some point in the (near) future, DO NOT go there. My daughter bought her car there last year and she's not had much fun with it. First of, she had to wait more than a week before she could pick it up (we'll make it nice and shiny for you...) - Then, when she picked it up, it was literally running on fumes (I sent an email to Quarry about that and was obviously not worthy a reply) - Several months later, there was a first problem with the gear box. Quarry apparently "rectified this" at quite a cost (even though she had taken out a costly extended warranty policy) - The car is now at another garage and there are (again!) problems with the gear box and also the clutch. Conclusion: Quarry never did a proper 'Multi point check'... They just did the bare minimum to get this car off their fore court and cash in... Customer service is non-existent (as they can't be bothered to reply to any queries) and their Repair/Servicing team is obviously not doing a good job either. You've been warned!

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"Margaret Laverick"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have nothing else but praise for quarry garage and all of its staff from sales to garage mechanics. I have had 4 or 5 cars from them. I would recommend Quarry Garage to anyone

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Dealership Information

Quarry Garage is an Independent dealership that is based in Huddersfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
12 reviews2.6 out of 5 stars — Rated Average
Excellent
4
Very Good
1
Average
0
Poor
2
Terrible
5

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Contact Information

Address

Quarry Garage
New Hey Road
Huddersfield
West Yorkshire
HD3 3XJ

Get in touch

http://www.quarry-garage.co.uk

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Dealership Statistics

33%
Would recommend this dealer to family and friends
16%
Percent of reviews responded to by this dealer

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