My 17 year old saved long and hard for his first car . With in hours of leaving R & W Cars in Peterborough the engine management light came on. Returned car the next day and they said the minor fault had been fixed. The next day the engine management light cane on again!!! Again we returned car and were told all sorted. Then the exhaust fell off . Returned to the dealer who fixed the exhaust. My son picked it up but ten minutes in to his journey the exhaust fell off again ( they had just glued it back on ) This time we insisted a third party garage fixed it . They advised us if the engine management light came on again to return to dealership for a refund . Easier said than done !!!! The light did indeed come back on within two days . My son who has had to shell out nearly £1.5k for one year insurance has hardly got to drive the car . The garage refused a refund until I said I would be there every day warning prospective customers what they are like. Then Werner agreed a refund but went in to hiding for a week !!! Absolutely disgusting person.

Amazing people running an amazing business. Really friendly, helpful and genuinely friendly. I bought a hyundai i30 from them after having multiple very bad experiences they have ensured me every step of the way and gone the extra mile for me. Would recommend R & W to anyone looking for their next vehicle

Real shame. Bought a car from R & W Cars and it broke down on the way home, got the car going again and took it back the next day! Asked for a refund to be told NO, Even tho the LAW states I can return a car within 30days and get a FULL REFUND as the car is unfit for purposes. I was then told by the lady that she had a law degree and I was wrong. To then get told that if i leave the car they would have it trailered back to the house and dumped on my drive way.

My disabled husband was assaulted by the mechanic at R&W Cars today, He was grabbed by the throat, thrown to the floor and was nearly punched. I would advise you to go elsewhere to buy a car. The car we bought from this dealership had no parcel shelf, we were promised that they would order one in which we still have not got 4 months later. The sales manager said it would have a full service, but when we complained there was no anti freeze and low brake fluid we were told by the owner that they don’t carry out full services when they sell their cars. I am disgusted at how my husband was treated today after going in to complain. My husband left the premises and phoned the police who arrived quickly. My husband had red grease marks round his neck and a ripped t-shirt. The mechanic was arrested as it was all on CCTV and the owner was more concerned about his companies reputation rather than how my husband was. Bad company who treat customers very badly once they have your money !