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I purchased a car from RD Motors and 5 months later it's broken down with repairs of up to £5000. I got them through Auto traders which I will review but they are poor service
I was interested in a car advertised by R D motors in Essex. I called the salesman with a foreign accent about it, and, as I live three hours away, I agreed to provide my credit card info to reserve it until I could see it later that week. I was very clear that I was not committing to buy it in any sense and he gave not the slightest indication that it was non-refundable. When I called Tom a few days later to tell him I had decided elsewhere and to cancel the hold on my card, he tells me 'sorry, mate, it non-refundable.' The other salesman predictably did not own up to his mistake, and no amount of discussion would prevail. Ignore my experience at your peril.
Christina in response to Unprofessional conduct
Just reading your review I also had a horrible experience with him and his pathetic attitude, wasting my time phoning me to come back and trying to act all flashy. He made me feel stupid on my first attempt to buy a car. AVIOD!!!
For some reason does not allow you to test drive the car on a public road, despite seeing other colleagues coming in and out of the lot with trade plates on multiple cars. Says you can only test drive it on a little closed track nearby, which is so tiny that you can't really get above 40mph for more than 10 seconds... no way to check any knocks or noises at motorway speeds or long cruising, or over speed bumps etc. I was told if I wanted to drive it on the road I would have to tax and insure it myself... nice. Part ex'd a car and was given a low price due to not having any service history with the car, which I thought was fair. So I went home and thought about it, deciding I wanted to buy the car I had seen. I mentioned some problems with the car, and was told "Well it's a used car, you buy it in the condition that it's in. I won't be taking any money off the price for the things that aren't working". I then produced a full service history, by going to my local garage and printing out all the work they had done, and also from documents from the previous owner that I didn't know I had. I gave him the full service history and said "So surely I could bump up the part ex value of my car now?" And he told me "No not really, it won't be worth any extra with that". SO he was happy to take my full service history, despite telling me it won't be worth any extra with it.... what a humongous con artist. Now that I've driven the car properly after buying it and driving it on public roads, there are a number of problems. Haven't even bothered contacting the dealer because I know they will say "Well you bought the car in the condition it's in". Don't go here.
Disgusting Service at RD Motors, staff member with the beard is extremely rude. Would never go to this place again. Would not want to buy a car from this place because after care does not exist while you are there let alone once you leave. Plenty of decent places to shop around.
I wouldn't recommend buying from this company to my worst enemy. After 7 months ownership, 2k miles and a series of other issues. The Enginee blew up. The dealers response is tuff, its your problem 'What do you expect from a second hand car'.
It was a pleasure to deal with Tom who sold me my car, his total honesty approach when selling a car is very refreshing. The car was exactly as described and I was totally satisfied. The prices here reflect the condition of the car and are in no way over inflated. I would definitely buy from here again and highly recommend.
Reviewer has confirmed their email address
Very good value for money, value is £4.5 thousand and we got for £3 and a half. The guy we dealt with was very good, he really looked after us, good selection, he keeps the price down as he turns over 60 or so vehicles so this makes good economical sense. And lets be honest, someone who feels they have good value for money is more likely to be happy. I would be looking their first when im next buying or even telling others who are looking to buy a car
Reviewer has confirmed their email address
R D Motors is an Independent dealership that is based in Hornchurch. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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