Roberto B, April 2021
"Great service and customer service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Excellent, friendly service at RD Motors. A great experience. No pressure. Very efficient. A fair and reasonable price for a lovely second hand car. After I bought the car I had few small issues which were resolved with no fuss and great care. Thank you to Tom and his Team.
Reviewer has confirmed their email address
+1 Found this review helpful
Suzanne M, August 2020
"Rogue Traders"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Bought a car which broke down on the way home!! Over £300 for recovery and repair and they won't return our calls, supposed 3 month warranty, will be taking court action if necessary, they shouldnt be allowed to get away with this!!!
Reviewer has confirmed their email address
+3 Found this review helpful
Anthony S, February 2020
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Excellent service, friendly and helpful staff. Would definately recommend
Reviewer has confirmed their email address
+0 Found this review helpful
AP, January 2020
"Happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I bought car for my wife from these guys a month before, I have no problems so far and she is happy with it.
Thanks
Reviewer has confirmed their email address
+0 Found this review helpful
Alice S, December 2019
"AVOID AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Bought a 4x4 August 2018 broke down 3 days later, had it serviced new battery, broke down again, garage said injectors blocked, advised taking out and fuel pump and replace or refurbish, advised RD Motors they did not want to know. Has cost me £1500 since then alternator needed replacing £300 more !!!
+1 Found this review helpful
Mrs R, October 2019
"AVOID AVOID AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I was warned not to buy a car from RD Motors but I really liked the car I fount there. I even read all the bad reviews and just thought oh well guess they're just unhappy customers, Im sure I'll be ok..
WRONG! Its cost me over a thousand pounds to put right so far and they have no interest what so ever, even though my car is not even a month old.
I WOULD STRONGLY ADVISE ANYONE NOT TO BUY FROM 'RD MOTORS HORNCHURCH' AND TAKE NOTICE OF THE REVIEW SYSTEM, ITS HERE FOR GOOD REASON..
+3 Found this review helpful
David H, October 2019
"Avoid- even if looks good "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Do not buy from RD Motors in Hornchurch- bought a Qashquai 9months ago when found out my wife was pregnant- door starts cracking after 6months. Find out it’s been in an accident and poorly repaired. Having to buy a new car now as worried about other damage- just called to explain- reply was “not my problem mate” no concern at all that he has sold a potentially dodgy car to an expecting mum now driving around our 5 week baby. Clearly they buy banged up cars cheap, that haven’t been reported as damaged, repair them good enough to sell, then claim no responsibility after 3months. Bought for £5k- spent £500 on service- been offer £2700 for part ex. Absolute scum bags
Reviewer has confirmed their email address
+4 Found this review helpful
GiveMeMyMoneyBack! in response to Avoid- even if looks good
Please report this to Citizens Advice Bureau, Who can report to Trading standards. I am guessing you found this on Auto-trader? Please report to them too. I’m in the same situation, had a vehicle for 4 months. RD Motors are unlawful and deceitful and now I am currently undergoing court proceedings. I find it completely unbelievable that this company is allowed to trade! They are stealing our hard earned money and taking it left right and centre. Too many people has fallen into this trap, RD Motors Ltd has been fobbing us off and not taking any responsibility for their poor unsatisfactory vehicles or despicable customer care. Numbers speak volume! They need to be shut down. Please submit your complaints.
Andy, July 2019
"SHOCKING!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Avoid RD Motors like the plague, bought a 2010 Kia ceed, driving down the road and the wheel bearing whining like hell, when told he said I'd just broke it! Salesman got the car for me but didn't tell me central locking didn't work, when I informed him it wasn't advertised with broken c/l he said "but it has c/l just didn't work, PLEASE DO NOT WASTE TIME AND MONEY ON THIS PLACE. PLEASE READ OTHER REVIEWS LOADS AND L
Reviewer has confirmed their email address
+1 Found this review helpful
GiveMeMyMoneyBack! in response to SHOCKING!
Please report this to Citizens Advice Bureau, Who can report to Trading standards. I am guessing you found this on Auto-trader? Please report to them too. I’m in the same situation, had a vehicle for 4 months. RD Motors are unlawful and deceitful and now I am currently undergoing court proceedings. I find it completely unbelievable that this company is allowed to trade! They are stealing our hard earned money and taking it left right and centre. Too many people has fallen into this trap, RD Motors Ltd has been fobbing us off and not taking any responsibility for their poor unsatisfactory vehicles or despicable customer care. Numbers speak volume! They need to be shut down. Please submit your complaints.
Anonymous, May 2019
"Definitely avoid "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Bought a car from RD Motors, within 2 weeks had issues with the car, my mechanic advised that these issues would have been present at the time of sale, when contacting the garage I was told ‘nothing I can do to help’. Avoid this place as once they have your money they don’t care, the quality of cars is questionable. AVOID
Reviewer has confirmed their email address
+2 Found this review helpful
Anonymous, May 2019
"avoid this dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
bought a car from them in December, in march the car without any warning broke down loss of power lots of smoke from the exhaust had to be recovered, been at an independent garage for over three months mechanic reckons the seller was aware of these problems at point of sale. still awaiting repair having to take it to main dealership of this make of car for further investigation so far the cost on it this far has been in excess of £1500 not sure what it will be once the main dealership completes its investigation and repairs. If you do take a chance get an independent inspection done on any car you buy from RD Motors.
+2 Found this review helpful