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These guys go above and beyond expectations from start to finish and the whole purchasing experience was first class. If you are looking for a new vehicle from a reputable company offering the very best in customer care, look no further.
Had a lovely car from this dealership, it was immaculate inside and out and a really good price. The staff were so friendly and helpful and couldn't do enough. Had a small problem with car in the first week and they got it repaired the same day for me. Highly recommend this dealership and the excellent customer I received from Dan.
Don not hesitate to visit this dealership!! Probably the best used car dealers I've been to. Felt at ease through the whole car buying experience. Great team of people pulling together to deliver fab customer service. Love my new car!! Few problems early days but were all sorted within a week!! I'm going to miss the Jewel 😂 Thanks again
My daughter bought a Fiat 500 from here part exchanged it with my Citroen for £3225. The MOT was clean “no advisories” yet within a day of having the car, having only done 29 miles in it (journey home from Rhondda!) a red warning light appeared on the dash and we had black smoke pouring from the exhaust. I took it to my local garage in Abergavenny (MOT garage) and they inspected it. They found the car to be in a dangerous condition and said it should never have passed an MOT. Amongst the faults found it had a terrible long term oil leak. The emissions test would have failed it as it had a constant black and blue fumes for more than 5 mins. Rusty worn brake pads. Corrosion on the rear axel (would be on the floor in a month) amongst a list of other smaller advisories. We had them write it officially so we could sent it to Rhondda Motor Company. Thankfully as we were still within the 30 day period of being able to return the car we were in a stronger position. I spoke to Dan who sold it to us and at first he argued. He refused a refund and said he had the right to inspect and “fix” the car first. I refused. A phone call to trading standards and a threat to report the MOT testing garage he uses which is YNYSCYNON MOT CENTRE to DVSA and the police for issuing the dodgy MOT made him change his mind. He was incredibly defensive and has a well rehearsed argument for everything however, so be prepared. Ring Catherine at Rhondda Trading Standards as she knows him well. Long story short, after a week of delaying, arguing and insisting we gag the money transferred via instant BACS transfer (and not accepting that it would take 3-4 days after returning the vehicle to refund!) We got our money back 👏🏻 We still had a month of stress. My daughter had no car and because of this we wasted our time, energy and money on the whole transaction. I have no doubts the Fiat will be back up for sale soon for some other poor person to buy. I will still be reporting the MOT fraud after seeing all the reviews here saying the same thing, so it’s clearly not a one off! . I’m sure Dan will comment below arguing his side as is his right, but I will upload my proof of purchase to back up my story so you can be assured the review is honest and true - anyone with half a brain cell would give this garage a very VERY wide berth. If you’ve bought a car recently from them get it checked independently ASAP is my advice.
Reviewer has confirmed their email address
Dan from Rhondda Motor Company in response to Bad Experience
To confirm we did not REFUSE the refund. We made arrangements to get the vehicle collected from you. However you wanted us to refund you the money before collecting the vehicle. And as i explained we would have to be there to do the refund. We are sorry you had a bad experience. But to clarify there was never any issue about you having your money back.
Great place to buy a car, very friendly, reasonably priced and a great service all round. Will definitely be back I can’t fault all the staff for all there hard work with me today in sorting the paperwork and helping me choose a car! Thank you once again Dan & the team!! 5 ⭐️
Gupta in response to 5* service
FAKE REVIEW!!!!!
Went into look at a vehicle on their website. Car as described, picked up following day, cleaned, taxed and MOT'd. Finance was straightforward. No problems with car 6months later. Easy.
Reviewer has confirmed their email address
Just want to say how fantastic this company was with no hassle with regarding me looking for a vehicle they let me look at it and get a feel of the vehicle i Actually purchased from this friendly and professional garage keep doing what your doing its a 5/5 standard always.
Reviewer has confirmed their email address
Easiest car I’ve bought top class service
Reviewer has confirmed their email address
I recently purchased a vehicle from this dealer and was rather surprised at how easy and relaxed the whole process was. There was no pressure to buy a car i was left to walk around and browse but was offered help when i needed it. Very helpful people and a lovely experience as a whole. The car itself is lovely also and cheap too!
Reviewer has confirmed their email address
dodgy stock of cars. Best mates with his buddy in MOT garage so it's not a proper MOT. Car broke down shortly after purchasing. Now 3k into repairs... only worth 3.5k for the car so take your money elsewhere. Don't make my mistake. Slime ball Dan will give you all the chat but chap after care and no responsibility held.
Reviewer has confirmed their email address
Rhondda Motor Company is an Independent dealership that is based in Porth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Rhondda Motor Company
North Road
Porth
Rhondda Cynon Taff
CF39 9SH
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