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30 reviews from our car dealer reviews community
Leave a review for Riviera Automotive
Leave a review

30 reviews from our car dealer reviews community

Leave a review for Riviera Automotive
Leave a review
"A45 Amg"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy to write a positive experience with Mo at Riviera Automotive. I dealt with Mo from the beginning to the conclusion of the sale. I would be happy to recommend them 100%. Thanks again, Mike

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"Very disappointed 😞 "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi to all that reads this, I make this review with a heavy heart. Saw a car in their collection, agreed a price. They couldn't be more helpful. transfered all the money on 31.7.21. BMW M4 competion convertible. £41500. Car was ment to be delivered on the 7.8. 21. I was told they would ring me when the car leaves them, about a 4 hr drive. Had no call. Rang them, was told driver had to self isolate, covig. That very same day. OK, let's make it Monday. Now, after I had transferred the money, straight away I noticed when I rang they where no longer so helpful. I had to chase them, finance was still shown on the car. Trade finance I was told that would clear by the Friday, just before 1st delivery date. Yes it did but I was wasting my money doing finance checks to see that it had. Worry that I should have to have. So after I had spoke to them on the missed Saturday delivery date he assure me ( Richard the sales rep)that mondayvthey would deliver out of hrs, I said I'd be home 5pm. Monday came, no phone call letting me know car had left. No car was delivered, Tuesday I rang them, all I wanted now was my money back. I did not trust them. Yes they did this promptly. But why sell me a car & mess me about & not deliver ???? I think they sold it to someone else who offered more money. Such a shame, be more professional guys. Adrian taylor, cardiff.

"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mo made what was a daunting task for me really simple and was friendly,helpful and polite. I couldn’t be happier with my purchase , thank you . I highly recommend paying Riviera Automotive Ltd a visit. My car is very nice I was very pleased with the service I received 👍

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+1 Found this review helpful
"Mo & Richard Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mo & Richard are selling damaged vehicles to the public buying hit cars using stolen parts to repair and do dodgy paint jobs beware they then have a receptionist worse than a snake

"Great Friendly Service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a range rover sport from Mo at Riviera and have had nothing but good service. We enquired about a particular RRS and Mo offered us the facelift upgraded model which was a bonus, we added extra spec and bigger wheels and they delivered it straight to our door. We have had a few minor teething issues with it but Mo has been very efficient in sorting them and even offered me a courtesy car to save the wait. Receptionist was very polite and friendly too. On the whole very happy with my new car and experience here and would return - highly recommend - AMAZING CARS!

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Ford RS from here! I received the highest standard of customer service from Mo. I couldn’t fault them in any way Would highly recommend

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"Worst experience error"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst experience I have had. The salesman is greasy and hungry for your money and their secretary is incredibly rude and hangs up the phone. As soon as they get their money that’s it. I received my car and noticed that there were issues so contacted them and they promised to pay for a month but on speaking to the garage they have been dodging payment. Absolute scam artists and do not go to this dealership.

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"Range Rover SVR"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience buying my Range Rover SVR from Riviera Automotive, I received excellent service and a great price, the car was also dropped to my door step in LONDON Many thanks Chris

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"Great customer service, good after sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After reading a number of negative reviews about Riviera I was not too eager to buy a car from them however after I spoke to Richard, it got me thinking again. They had the exact car that I was looking for so felt I needed to give them the benefit of the doubt and following my visit to their showroom, I could see that they are not a shabby outfit! Richard made my family and I feel at ease when we went to view the car and we had an unaccompanied test drive which for us was enough to secure the deal. Richard was very helpful and took notice of the few little niggles that needed sorting and Lee was extremely proficient in getting these sorted for us. Even after bringing the car home, a couple of things needed sorting and the car was booked in with no quibbles and the issues rectified. Of course selling cars is their business however I believe that they genuinely want their customers to be delighted with their purchase and they go the extra mile to make that happen. I would definitely recommend them and will look to buy another car from the team when that time eventually comes. Thanks Riviera and especially Richard and Lee 👍

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"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Range Rover Velar from Richard. The whole process from start to finish was seamless. Their attention to detail and customer service are faultless

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Dealership Information

Riviera Automotive is an Independent dealership that is based in Cleckheaton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews2.9 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
1
Poor
4
Terrible
11

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  • Contact Information

    Address

    Riviera Automotive
    Unit B5 Spen Beck Business Park
    Cleckheaton
    West Yorkshire
    BD19 4EW

    Get in touch

    01274 299734
    http://www.rivieraautomotive.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Riviera Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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