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30 reviews from our car dealer reviews community
Leave a review for Riviera Automotive
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30 reviews from our car dealer reviews community

Leave a review for Riviera Automotive
Leave a review
"My advise is avoid this Company"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This companys service is great when they want to sell you a car, but my experience of service straight afterwards is very different. They promised me wheel caps which i was told were posted but i never recieved. After chasing, all i received back was a message saying they had been sent, they clearly had not. I was also promised a hard copy service book, which for a Porsche is very desirable and was part of the sale agreement. After several emails, phone calls and messages, i have not recieved confirmation this will be delivered. They have not replied to one email. The car came looking great, but looking further into it, there were several things missing and it had clearly had a tough life. My advise would be, buyer be very careful if dealing with this company

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+1 Found this review helpful
"AVOID THIS COMPANY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely everything in the review above this one is 100% correct, thanks to other people’s reviews I JUST managed to avoid being ripped off by Richard and Riviera. I paid a deposit on a Range Rover which had been fitted with an SVO aftermarket body kit by Riviera. I requested a video walk round of the vehicle, a very poor video was received and the words ‘there’s nothing to make you aware of, the cars in mint condition’. Riviera delivered the vehicle to me... the body kit was so poorly fitted, it was melted around the exhausts, there was sandpaper like scratches on the side skirts, scratches on the interior, the car, now relisted, was a mess!! I was given stories, lies and excuses for not returning my money to me, eventually I did receive this back but not without a fight. The reviews I read shortly before taking delivery of the vehicle highlighted the areas to look at on the vehicle, I thank you for this, I’m just sorry you haven’t been so lucky in dodging a bullet.

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+3 Found this review helpful
"Car export to Cyprus"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly approach. Excellent service. Top quality car. Bought a C200 from them.

"Stay well Clear otherwise you will be p*"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from this shower of excrement. By a country mile the worst dealership in England, They will sell you a damaged car with a hidden past and lie about it. Richard will actively avoid your calls after they've sold you a heap. The receptionist will absolutely lie and say he's not available and you will never recieve a phonecall back. Thanks Riviera for your lower than a snakes belly service and the heap of Dung you sold me, thanks for not phoning me back about any of my concerns after countless phone calls. I'll take this one on the chin but I wouldn't as much as buy a tonka toy from these deceitful, thieving scumbags in a million years!

"Don’t trust them"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car and had it delivered. The car was sold with 12 months MOT. When I tried to tax it the MOT had expired. After a lot of persuasion the sellers agreed to pay for the MOT and subsequent repairs. I had a £800 bill. Still no money. Sellers point blank refused to take the car back even though I was well within my rights to have a full reimbursement. So disappointed as I was excited to get my new car and these people have ruined it for me

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+4 Found this review helpful
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"Buy from them at your peril!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 37k Range Rover. Had to return it several times. The exhausts were dangerously close to the body kit which they had fitted and they heated the rear bumper up so much that it warped. I paid £400 for the repairs after Riviera told me that there was nothing wrong with it and that someone had probably run into the back of me. The independent body shop that carried out the repair reported that the exhausts had been sawn off by Riviera and were still dangerously close to the body kit. Riviera have refused to refund the £400. Apart from this the paint is flaking off the front bumper, the body kit is badly fitted and doesn't line up with anything, parts keep falling off, the front wheels grind against the wheel arch when I turn the steering wheel and the last time I picked it up they hadn't tightened up one of the wheels. I had to pull over on my way home as there was a terrible noise coming from the wheel. When I tried to tighten it up I realised that The wheel brace doesn't fit the wheels that they fitted. The staff are quite rude and haven't been honest. If it was possible to give them zero stars I would do it.

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"FRANK SHAW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from the guys at Riviera, purchased a Ford Focus rs, car was as described over the phone and was delivered as promised in immaculate condition..

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+1 Found this review helpful
"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a White Audi RS3 Saloon (YB19 FPH) that was in terrible condition! All scratched inside, seats looked stabbed, passenger door painted a different colour (obviously had an accident) they didn't do a very good job of painting it either as I found splashes of paint on the other side of the car! Also tried to cover it with dirt so we couldn't see that the colour didn't match the original paint!! Bumper/bonnet didn't line up, also they took the car a drive for 15 minutes as soon as we appeared as if they were trying to heat the engine before we got in, which rang alarm bells! Car supposedly had only done 2000 miles therefore had either been crashed and sat waiting to be repaired or had a mileage blocker! Very suspicious and was priced at a premium aswell! Salesman Richard allowed us to travel from Scotland and said the car was in "Tip Top" condition!! When I pointed all the faults out , Richard advised he had never seen it all as it had been in the "showroom" and it was "dark". He also told us that the car had 3 previous owners and 2 of them were brothers whom they bought the car off, but after pointing out these faults when we got there, he seemed to have tripped himself up and said the car was bought from Audi ... unsure if he can be trusted! DO NOT BUY FROM THEM!! Will tell you everything you want to hear! Didn't even offer petrol money for the wasted 8 hour journey! Also had to ask for my deposit back!

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+3 Found this review helpful
"Great company to purchase from"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased my bmw m3 from these guys and Richard offered top class service. Highly recommend!

"Terrible company to deal with!!! Avoid!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Riveria Automotive is a terrible company to deal with!!! Avoid at all cost!! Bought a car two moths ago, promised by seller Richard that I would get a set of alloys sent to me within a week - still waiting?? Told by seller Richard again to do some things that were needed at time of sale - still waiting for that refund. I am now seeking further legal help as will be returning this vehicle. Once again, terrible experience that could have been resolved so easy had they had the intention to. Avoid at all cost!!!

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+8 Found this review helpful

C Hayles in response to Terrible company to deal with!!! Avoid!!

We had a very similar issue with Riviera. We battled for a week to have them collect the vehicle and it did work when they finally finished fobbing us off. It’s off our hands now but they listed it for sale the same day and sold it even though it was unsafe and had a serious ECU fault that Audi couldn’t repair. I am unsure if you’re able to make contact with me directly but I’d like to know if you pursued legal action as that’s our next step

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Dealership Information

Riviera Automotive is an Independent dealership that is based in Cleckheaton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews2.9 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
1
Poor
4
Terrible
11

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  • Contact Information

    Address

    Riviera Automotive
    Unit B5 Spen Beck Business Park
    Cleckheaton
    West Yorkshire
    BD19 4EW

    Get in touch

    01274 299734
    http://www.rivieraautomotive.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Riviera Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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