I have been asked by Rix a few times now to remove my review. however I will edit this for the safety of other purchasers ****** FORD FOCUS RS YG60GXA ******. Had to be returned to the company as it has an serious engine fault. The vehicle is losing oil at a rate of 2litres per 300 miles. and requires a engine rebuild which could cost the new owner £2300. Rix would not help in anyway fix the problem and bought the it back from ourselves. PLEASE MAKE SURE THERE ARE RECEIPTS FOR THIS REPAIR BEFORE PURCHASE.. this car was within one month of purchasing and also had an extended warranty which would not be honoured. We were offered £500 to keep the car with a massive fault and basically no future re sale value. After dealing with the manager Barry who helped us buy the car he made us feel like it was our fault. Now left with no car and a “ no hard feels “ quote ....Really unhappy and lost confidence in Rix. I have formally made a complaint to the finance company about these as you as a customer have rights stating if the car has faults it should be repaired or replaced. Also contacted trading standards as I feel like they are misleading in the advertisement of this car as what happened with ourselves.

Got my 2nd car from Rix Motors today got good px for the one bought last year 1st class service from all especially Chris thanks

I cannot express how happy I am with Rix Motors, from Scott who was lovely and professional from the start to Steve and Colin in aftersales, who are absolute darlings. I could not have asked for more. I had a hiccup and they more than stepped up with looking after me. I am so grateful and will absolutely recommend them to anyone. Well done guys, see you again

I was an existing customer of rixs motors and on my 1st visit we and my other half had a fantastic service. This time was let’s say left a bad taste in my mouth the 1 st problem was I had a different sales man he was young and very much sat on the hard sales lines. It was all ok on the 1st day when I arrived to look at a bmw all was well and I left needing to bring in my px that was my 2012 bmw. I got a call from him asking me to bring the car in one evening to finish the deal as he had already agreed that I would get as close to 8k for it. A 2012 bmw 3 with 85k and full service history. When I arrived he looked at my car and gave me a px figure of 6k I also received texts on my phone where he did a we buy any car valuation on it and used my phone number with out asking me. I then felt like I was with a windows sales man as I said 6k was not enough he then called his boss 2 or 3 times ect then said £6250 would not go any more and assured me it was a good price. I then said as long as I do not see it on your forecourt for 12k we would be fine after giving a deposit I left on the next day he called to say the car is ready and I need to finalise the deal so I asked him to hang on for 1hr as I was just going to check the deal out with bmw to see if they had a car at that point he got really aggressive and said if that’s what I am doing then he will cancel the deal. I picked the car up on the 14th or feb for my other half he was not there and I completed with mike the sale man I had last time I later found out the cars tracking was out and the steering wheel is off also there is a safety recall out standing I called to explain that the car would not have been sold to me with this recall in place and he said how are we meant to know and it’s not there fault also the tracking will be taken car off I also noticed that my px was on there website for 12k and I asked about that and he said it’s rixs car and he can do what he wants. To this day they have not called me back about the recall or the tracking so I have opened up a complaint with trading standards as I found out car dealers by law should not sell a car with an outstanding safety recall very unhappy and I will neverdeal with rixs motor company again

I have just read Lee's review about Rix Motors, how strange I bought a Jaguar XF back. in August 2018 part X my fully serviced 4 new tyres M Class Merc. The day I come to take the car they said Mr Rix has to test drive all cars now!!!? I said the sales man has already driven it we have agreed part ex all good!! NO Mr Rix insists on test driving the car OK I said all good. Mr Ric come back after test drive took the sales man into there little glass see through office and went through the patter. The sales man walked out and said the wind screen has a chip in it and it sounds ropy we will have to reduce the cost by " yes you have guessed it £1200.00 " I said no chance I walked straight into Mr Rix office and we had some choice words Mr Rix then kept to the deal. I then found out they only had one key the jag so it took me anther 20 minutes to get them to agree to getting me another key that took them 6 weeks but that's another story. took the car and the service light come on O they said it has been serviced just forgot to turn light off since then I have spent close to £1000.00 on repairs and problems with the car I paid £500.00 up front for the 1 years warrantee they have to date refused to look at every problem I have had under the warrantee !!!!. Seriously there is a car dealers in Bury called Bodgit and scarper get a better deal there and wont get sales men who Lie. never AGAIN !!!!

Treated myself to a 3 Series from Rix motors a couple of weeks ago and just wanted to say thanks to Henry for getting me a great deal and looking after us throughput.

Visited Rix Motors over the weekend to have a look at a couple of Range Rovers I had seen on there website. The salesman was helpful and not pushy after going over some figures on my part exchange which they gave me the best price for better than other garages I had visited we did the deal and I am so happy with my new car. Thanks Rix it was nice to visit a dealership that isn’t all about sell sell sell.

Just bought my 2nd car from Rix Motors and as usual they couldn't of been more helpful and accomodating. It was difficult to chose which car I wanted as there were so many to choose from but the salesman Mike was patient and took me out on numerous test drives before settling on a Mercedes C Class. The finance was sorted out no problem at all and I got a fantastic deal on my part exchange. They even sorted out the transfer of my private plate. I was made to feel at home and there was no pressure. Will definitley be coming back to change again in the future.

OK so where do i start with Rix Motors, i purchased a c class Mercedes from Rix motor company, the initial agreement was very simple, BUT!! that's where the good bit ends, i waited 2 weeks for the car to arrive at my home address which yes my fault as i had to renew my driving licence, anyway the car arrived at my house which leads me to the 1st issue, i asked for a call at work half hour before they arrived with my car, this never happened, next thing i know my wife is calling me telling me the car as arrived she tells me they drove the car i had just purchased for £28000 to my house nearly 80 mile without asking me. The driver who turned up was very rude he blanked my wife completely and refused point blank to let her look at the car, he moaned at her because i wasn't there to receive the car even though i requested a call. Mean while whilst i was driving home the driver test drives my car that i have signed as apart exchange deal, anyway the driver was gone with my car for about 15 minutes when he comes back he starts telling my wife the engine is noisy and the revs stick and its very rattly, at this point i pull up and this is where the fun really starts. The driver then tries to tell me the faults with my car, unbeknown to this idiot i work in the motor trade in a professional capacity and have done for 32 years so i know this car was in exceptional condition and fully serviced. What was comical was while i was driving back home from work the driver phones Rix motor company and tells them my engine is no good, he lets them listen to the engine over the phone yeah you read that right over the phone i was absolutely gob smacked. Anyway back to my conversation with the driver! he rings Rix motor company and after half hour he comes back to me and says they will have to give me £1200 less for my car, at this point i'm quickly losing my temper with this prat, he then tells me the payments will also increase about another £25 per month, this is after the deal was done and all they had to do was come and drive my car away as a px. I asked this driver what is mechanical knowledge he had and what is background was no answer, i asked what he based his diagnosis on and he said well i drove one once and it didn't sound like this i shit you not this really happened. At this point i told the driver to get back in the car and fuck of with it back to Rix motor company, they did have to pay of my outstanding finance of £5000 but with the profit they would have made on the Mercedes even if they lost a £1000 by sending it to auction they would have still been in profit, so for the sake of a £1000 they lost a sale of a car well over £23,000. I was contacted by the salesman at Rix motor company and they tried to re sell me the car to which i refused. I have all the documents still and will be reporting them to the FCA and trading standards, all i can say is i'm glad it happened because 2 days later i purchased the same model it was newer less miles and cost me less on the re instalments, they excepted my car as part exchange with no problems and they found no faults with my car no rattling no sticking revs nothing. I would just kike to finish by saying i would never sell a car or even px a car knowing it was faulty, i am not that kind of person, what Rix motor company did was wrong on every professional level imaginable. PLEASE PLEASE BEWARE OF THIS DEALERSHIP, 3 CARS PRIOR TO THIS ONE I HAVE HAD ON FINANCE AND NOT ONCE HAVE I EVER HAD THIS HAPPEN TO ME, THE DEAL WAS SIGNED AND SEALED AVOID AVOID AVOID...........

Bought a mercedes AMG from Rix Motors. Within 3 weeks trouble with two back tyres and brakes .they sorted it .then it failed its m.o.t.with corroded brake pipes and front brakes and disks .Reg Rix gave us a two year warranty.and a pat on my arm and said quote(l will sort anything that goes wrong for you)unquote when ever l ring them he's not in today they say every time. And l am not covered for brakes or any electrical problems (On a mercedes ) absolute pathetic .l would not go near them again.BEWARE.