Bought a 5 Series estate 27k cash from S James Prestige. Their body shop are appalling, paint work peeling. BODYKITS are cheap replicas, it's held on with Velcro! False promises, all cars don't have run flat tyres and they don't supply a tyre repair kit, had fun getting stuck. Body work popping out

This car was exactly what I was looking for. Perfect colour, excellent kit, smooth drive, very low mileage and very friendly service. My car was stolen and they assisted me with providing information to the insurance company straight away. Am looking to purchase from S James Prestige again.

I viewed a car with S James Prestige, and stupidly, even though the tow cover cap was missing from the front and the speedo glass was cracked, I put a £500 deposit down on a 430d. I was told the v5 would take upto 4 weeks to arrive to them before being able to sell (ive now been told by many people this is very fishy in the first place as it should be maximum 10 working days even for a dealer). After 3 weeks I emailed for an update to be told 'i've checked on your v5 and its not expected for a couple more weeks'.. This was alarm bells and also would make it 5 weeks. I decided then to look elsewhere and ended up finding a lovely car, higher spec at another dealer, which was available the next day. I emailed sjames to state look thanks but no thanks, its taken too long and im currently hiring a car costing me more by the day - so i've purchased a car elsewhere. Long story short - they're now want to keep my deposit - even though i've signed nothing. Lovely customer service ! lol

Bought a 2017 67 BMW 530d M-Sport from S James Prestige. I worked in the car trade for 3.5 years and I have to say this is worst customer service I have ever seen. I contacted the branch through email on the Monday & Tuesday regarding a 67 plate BMW 5 series. I received correspondence from Sophie and on the Wednesday decided I wanted to go ahead with the car. I phoned the branch on Wednesday and tried to place a deposit to reserve the car and was told I couldn’t because I had a part exchange. I would have to send in details of the p/x first so they could give me a price. I was told someone would contact me in the morning to help with my enquiry. The morning came and went without a call. I phoned the branch 4 times that day and was told/lied to that someone would phone me back. I eventually got an email at half 7pm from Michael the sale manager asking for information, most of which I had already provided, on my part exchange. Within a couple of hours of receiving the email I had replied with full detail of my vehicle and 13 pictures of the car and service history. On the Friday I got an email back from Michael asking for pictures of the car. I said I sent them in the last email but had attached them again in this one. I then followed that up to check he received them to which he replied he hadn’t, which didn’t make sense because I had sent it to myself and it arrived no bother. I asked Michael if he had WhatsApp and I would send them via that, but I was met with radio silence. I phoned the branch a further 4 times that day to be fobbed off by a member of staff each time. I then went online to discover they had sold the car. Worth pointing out that each time I phoned and spoke to someone over the 3 days they told me the car was still available. I am still waiting on a reply from the branch. Absolutely appalling service!

We went to S James Prestige looking to buy a BMW 335d M Performance. We went round the cars viewing them and on close inspection we could see these cars are with incorrect tyres fitted to the alloy wheels, M Performance badges/kit are cheap and can see these have been poorly fitted. In the back off the garage we spoken to some the staff, they confirmed the parts are not genuine. Some of the cars wheels over hang and some cars have had some respray work and also can see over spray on close inspection. While we was there we searched the internet for reviews on this dealership and we read people’s comments advising similar experience. So we walked away and would not recommend anyone buying from this dealership. These are cheap replica parts and poorly fitted, not the genuine M performance parts.

Great all round service and car. Definitely recommend S James Prestige to others.

Great experience,professional,friendly and great cars. Happy customer

Bought a 420d m sport from S James Prestige. Nice and easy helpful staff. Upgraded to a carbon fibre package and car was all clean tidy, serviced with mot ready to inspect test drive. No pressure let me take as long as I want. Lovely fleet of motors would use this company again. Chris Doncaster

Absolute 5 star rating for the quality of cars and service, was a very easy buy, salesman doesn’t push you just lets you get on with it, will be recommended s James prestige and will also be buying my next upgrade from there when it’s time

Bought a car from these guys and from start to finish they dealt with me in a professional manner. I can't speak highly enough about the stock they keep and how helpful all the staff were. Wouldn't hesitate to use S James again