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397 reviews from our car dealer reviews community
Leave a review for S James Prestige
Leave a review

397 reviews from our car dealer reviews community

Leave a review for S James Prestige
Leave a review
"Excellent cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a bmw 350d, after viewing the car unprepared the team agreed to rectify any minor issues and spec the car cosmetically as I requested. The test drive was great - as the sales reps was the least pushy and probably most honest I have ever encountered. I spoke to the mechanic, sales team and even the director all of whom were really helpful and forthcoming. I have bought several used cars so recognising honesty and frankness comes from experience. In short the cars are quality, the staff are top class and I would certainly go back to saint James prestige. If you have any concerns I would talk to them directly. Top notch!

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+2 Found this review helpful
"Honest and polite"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great guys. All questions answered honestly. Lot of inaccuracies on some of these reviews. Talk to the guys yourself. Their cars are quality and the service is first class. I would definitely recommend S James Prestige.

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+3 Found this review helpful
"outstanding finance "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These tried to sell me a car with outstanding finance. I was ready to go and buy this car out right, hpi checked it to find it had outstanding finance when I asked why they said that’s how they buy and sell them and that the finance would be cleared within 48 hours of me handing over £20,000. (Fishy) when I asked if they would buy my car with outstanding finance (which it didnt) bassicaly asking if the shoe was on the other foot would they be happy to buy my car the way they sell there cars. They replied not if I couldn’t prove finance had been payed off. If you ask me I wouldn’t buy a car from somebody who thinks it’s one rule for one and one for another

John Smith in response to outstanding finance

You are correct to be concerned, it is ILLEGAL to sell a car with outstanding finance and this should have been disclosed to you at the time of the sale.

R Scimi in response to outstanding finance

Outstanding finance with dealerships like this is NOT an issue! Dealers can’t afford to purchase every car on their forecourt, they put the cars on finance and then, when purchased by joe public, the finance will be paid off. You can always request confirmation of this. Whoever responded to your review stating ‘it’s illegal’ is completely wrong and clearly has no idea!!! I will be collecting my car from S James next week and this, like many off the cars I’ve previously bought (from other dealers) have had outstanding finance, if you HPI Check them. With the HPI check, you will find the finance company details, phone number and reference number. Call them and they will clarify and explain what happens with dealers like this. On a final note, if this was a private sale with outstanding finance then yes, I would walk away!!

Dave smith in response to outstanding finance

Hi, You are actually an idiot if you think this is unacceptable. Fact of the matter is almost 99% of car businesses in the uk use some form of stocking loan for their forecourt stock. To be fair if this is how you behave giving small businesses negative reviews because you don’t understand the business model. They are point blank better off without your business.

"Highly recommend! 5* "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing short of 5 stars for the team at S James Prestige. Absolutely thrilled with my new Audi and the outstanding service I received, thank you guys. I will be recommending you to all of my friends.

"Fake parts?"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW from S James Prestige earlier this year. Look carefully would be my advice! This was my first used car purchase from an independent dealer and with hindsight I have learnt to inspect a car a lot closer as a result. I missed the chipped windscreen that I had to get fixed within the first three days. The tyres supplied with the car are new but are totally unsuitable for the power of the car and also are the minimum width for the rims, leaving the wheel rim edge badly exposed and at risk of kerbing. I managed to kerb them on a dropped drive kerbway even. Not remotely suitable for everyday use. The poor quality tyres don’t inspire confidence nfidence and this leads to a poor driving experience and you are unable to safely use the power available. Other reviews suggest that the body kits and wheels are counterfeits and this doesnt surprise me as quality seems low. Eg one of the ‘M’ badges came off one of the wheels and appeared to be a cheap sticker.

John Doe in response to Fake parts?

Interesting review, considering I called them about a BMW 340 Touring that was advertised on Auto Trader but during the call the sales guy started talking about the front splitter was getting done and the wheels too but the image of the car that was supposed to be advertised was mint looking. This was the point he informed me that the car in the advert wasn't actually the car being sold but was just an 'example' photo??? It didn't state anywhere on the images or in the advert that the image was 'for display purposes only'!!! On that basis, and that basis alone I'll be taking my cash elsewhere.

"very poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Waited over 2 weeks for the car, no calls nothing, i had to chase them every time. Went to buy the car after travelling over 100 miles to see the kits are very poor and did not fit right, the car had a dent on the corner and the paint had marks on the drivers side. The wheels well i would be very careful being happy with these with the tyres with a car that producing over 300 bhp. Waste of time but i am happy due to fining the same car with only 5k and 1250 cheaper, the genuine kits are £1275 from BMW so think before you go to this dealer.......trust me !!!!

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+31 Found this review helpful
"Poor Service with paint fault"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience was very good with S James Prestige until I washed the car for the first time and suspected some scratches on the bonnet. The following week I cleaned the bonnet with strong detergent which revealed deep swirl scratches which had been filled with coloured polish. I range S James and they said they had not done it and offered nothing in terms of resolving the issue or covering the cost of repair. Be aware when you go there, the cars are good but things are potentially hidden on some cars!

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Dealership Information

S James Prestige Limited, specialist Audi, BMW, Porsche & Mercedes dealer

S James Prestige Limited specialise in sourcing extremely high-quality pre-owned BMWs, Audis, Mercedes and Porsches. We deal with pristine vehicles and provide exceptional service from initial contact right the way through to completion of the sale and beyond.

In terms of our pricing - we ensure that we offer extremely good value for money alongside peace of mind, providing a premium warranty with nationwide coverage with all of our vehicles.

We also offer extremely competitive finance rates and all you need to do is call and do a 5-minute application over the phone in order to get a decision.

Contact Us

Click here to get in touch with S James Prestige Limited - quality used car retailer of Essendine.

OUR PROCESS

  1. You choose your car on the website
  2. Call our sales team to discuss
  3. We spec the car as to how you want it
  4. We confirm funding options and arrange finance
  5. Secure vehicle with £500 balance
  6. Speak with our collections team and arrange a day of collection or delivery within 7-10 days whilst we prepare your car
  7. Either receive car via delivery or come down to view the car
  8. Once happy with everything, just a few signatures and you're ready to drive away in your beautiful bespoke car

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
397 reviews4.7 out of 5 stars — Rated Excellent
Excellent
364
Very Good
2
Average
6
Poor
8
Terrible
17

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    Contact Information

    Address

    S James Prestige
    Wakerley Works Bourne Road
    Stamford
    Rutland
    PE9 4LT

    Get in touch

    01780 435024
    http://www.sjamesprestige.com/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 09.00 - 16.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About S James Prestige

    Company Formed: 2013
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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