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Purchased a Audi Q3 for my wife from Sarah Cox Cars, was given a good price for the part exchange. She loves the car now was apprehensive about a automatic, Mark was very patient and explained and demonstrated the vehicle to my wife in layman's terms, and built up her confidence to go on a test drive. My business relationship with Sarah Cox continued as they brokered the sale of my Porsche 996 with no problems and achieving my asking price with full settlement. Many thanks Mark and Nathan. Chris and Julie
I had been looking for a car the right price for a year, and sarah cox cars had what i can only say an excellent bargain. When viewing the car i was suprised how stunning it was. I even managed to get a little off the asking price. These guys are very professional and helpful, a month after buying they even helped my put a private registration on my car and made the plates up, when asking them what i owed them they wouldn’t take a penny. I haved seen some negative reviews about after sales problems under warranty and can not beileve them, i thought there could be a problem with the a slight hum on left side and they had this investigated as soon as i raised this with them, the outcome was they couldn’t define what it was, when i collected the car sarah cox said if i wanted to take it to a garage of my choice if they was a proplem they would pay for any repair need. I cannot see how fairer they could be, i have friends that are mechanicaly minded and they said it is road noise so i haven't worried any further. I would recommend sarah cox to anyone, Thank you again Chris Ps. They use RAC not AA
Sarah Cox Cars have restored my faith in car sales. The customer service is the best I have ever experienced, from start to finish. Friendly group of people, will go above and beyond to make buying a car from them special experience, and hassle free. Finally found my dream car, BMW X5 after 3 months. These guys top of the bunch. Thank You
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Bought a 1 series from Sarah Cox Cars at a great price and gave me a brill part ex price on my old car. Daniel and mark are really welcoming, they are not pushy salesmen and give you as much time as you want. Had a small issue with the car which they took in me repaired for me free of charge. Brilliant service will be back here to buy my next one
Reviewer has confirmed their email address
I purchased a car recently but sadly not from Sarah cox cars. Although it was refreshing to come across such s genuine gentleman who’s a salesman too. Thank you for your trust in the test drive and your professional advice. I will pop over next time I’m hanging.
Within a week of buying the car, I unfortunately encountered serious issues. When I called Sarah Cox cars, they insisted that it wasn't their problem and I should contact the AA since it was under warranty for 3 months with them. The AA told me that the problem wasn't covered by the warranty, and I ended up having to spend £500 within weeks of purchasing a car. Not to mention put up with the incredible arrogance and rudeness at Sarah Cox. Avoid.
Reviewer has confirmed their email address
Daniel from Sarah Cox Cars in response to Awful after sales customer service
Hi Elliot, if you can explain yourself more that would be great as looking through our records we havnt sold a car to someone called Elliot in the last 5 months. We are never ever rude to anyone of our customers as our reviews show. (I have never spoke to you and I deal with all complaints) We never pass the book on problems either and I would never tell you to contact the aa as we have never used the aa we have used the RAC for over 10 years so as I would greatly accept your negative review if I thought it was genuine and I wouldn't apologise but from the above I strongly contest you have left a genuine review Daniel Sarah cox cars
Bought a Merc November 2016............& happy with the Service.
Wholly unproffessional, didn't inform me that I was not first in line. Be careful of reviews, very misleading, thought this was a quality company.
Reviewer has confirmed their email address
Daniel from Sarah Cox Cars in response to Avoid
Hi Ian, looking at your email address it was myself exchanging emails with yourself regarding a Volvo v40 we had for sale with 12 months mot for £994. You made a appointment to see the car in which I explained to you if the car sells beforehand I would email you before 14.30 on the day of travelling as you asked me too (therefore you understood the car could sell beforehand) Unfortunately for yourself the car did sell and I let you know well in advance of this. Cars under £1000 sell extremely quickly. I'm sorry and deeply saddened that because of this you feel the need to give such a 1 star and 'avoid' review.
I bought a fiat panda from Sarah Cox cars and the process was easy and uncomplicated. I would recommend them and the quality of the cars they sell. I will continue to check their braid range of stock for any future purchases that I have given my recent experience.
Reviewer has confirmed their email address
Shockingly poor customer service/sales experience. Pure lack of communication and took weeks to receive any replies.
Reviewer has confirmed their email address
Sarah Cox Cars is a used car dealership that is based in Nottingham. This a family run business that has over 40 years combined experience.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 39 | |
Very Good | 3 | |
Average | 2 | |
Poor | 4 | |
Terrible | 1 |
Sarah Cox Cars
3 Longland Lane
Newark
Nottinghamshire
NG22 8HW
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