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28 reviews from our car dealer reviews community
Leave a review for SM Car Sales Lancaster
Leave a review

28 reviews from our car dealer reviews community

Leave a review for SM Car Sales Lancaster
Leave a review
"Dodgy car dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t by off this dealer he sold a car that already had finance on it. He’s dodgy and shouldn’t be selling car be aware if you try to buy a car off him I bet he’s done it before. You could be buying a car that would be classed as stolen by the finance company

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+0 Found this review helpful
"DO NOT GO NEAR THIS PLACE"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having spent over 8 years visiting this dealer regularly delivering car parts, it seemed a reasonable place to go when I recently needed a cheap car. WHAT A MISTAKE!!! They kindly delivered my car without making any attempt to say they were here, could have been dropped off by low loader for all I knew!?! The first time I came to use it, it would not start, this was 6.30am, so I was late to work. I contacted them at 9am the same morning, to basically be told "hard luck, not our responsibility" Please look at all possible reviews for this place before going anywhere near, and then STAY AWAY anyway

"Worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned and put a deposit on a citroen dispatch van then after 4 weeks of lies I called and spoke to Scott who told me they were having a problem sourcing a part but they had foorund a second hand part which obviously means they're repairing vehicles with parts from scrapped vehicles, at that point I asked for my deposit back which after 3 days I had to ask my bank to take out an intervention order They then put the van back on sale £300 dearer Absolute chancers

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+2 Found this review helpful
"Dangerous and a scam"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealer 08/2/2022 ,when driving I could smell oil inside the car, but since I only started regain my sense of smell back after COVID infection ,I thought I was just over thinking.Plus I got a bit reluctant as I had only just bought the car.Kinda put my trust in Jamie as he said and reassured me the car was just serviced and had MOT DONE a day before going to pick it up. One week after buying the vehicle and hardly drove it as I was on annual leave the car was dead.numerous faults.Gear box ,gasket,water pump I mean the whole engine got fucked up. Done more than two car inspections with top engineers and it been confirmed that the faults were ongoing even when sold to me..Am sooo Angry as the car could have killed both my 2yr old son and I. It’s inhuman and illegal to hand any customer a car in that condition. The case is still on going as Jamie and his co partner hardly responds to mails and calls. An inspection need to be carried out on this dealer,Before there products killer a customer .Persuing into exposing this dealership legally.

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"Really bad "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I feel I need to post another review about sm cars to warn people how bad this dealership is. If you read through the reviews you should take note of the bad ones. The after sales regarding faulty cars is so bad. They charged me £300 for them to pick the faulty car up and repair it but when it arrived back the warranty had run out ( after being told I would get another 3 months) which I never got. These cars they are selling are dangerous and unfortunately one of them will probably kill someone. Please please do not buy from them.

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+6 Found this review helpful
"SM Cars 1st Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jamie was without doubt THE nicest most helpful person. He literally took care of everything, even sorted my tax out. Won't go anywhere else now.

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"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A great car ,great service no pushy sales talk just good old fashioned honesty. Car arrived as described and would have no hesitation in dealing with them again.

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+2 Found this review helpful
"Great service and cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealer, the cars are good quality, and the prices are fair. The guys were really quick to respond and did exactly what they said they would do within the deal. The speed to get the car ready was exceptional, took 3 days in total. Would recommend to anyone wanting an honest, good value car from a local dealer you can trust. 5 star service *****

"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from the guys here at SM Cars and they were a delight to deal with - MOT’d the car ready for me and they even delivered the car to me for a very reasonable price even though I am 300+ miles away. Cheers lads! 👍

"An absolutly unreadable dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went in to have a look for a gift for my grandson the staff were really polite and helpfull and had a wide range of info to give when helping me find the car sadly i had not found the car i was looking for however i will definatly return in hope to get a new car if my own

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Dealership Information

SM Car Sales Lancaster is an Independent dealership that is based in Lancaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews3.2 out of 5 stars — Rated Average
Excellent
14
Very Good
1
Average
0
Poor
6
Terrible
7

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  • Contact Information

    Address

    SM Car Sales Lancaster
    168 Scotforth Road
    Lancaster
    Lancashire
    LA1 4NS

    Get in touch

    07407 682036
    http://www.sm-carsales.com/used-cars

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About SM Car Sales Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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