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28 reviews from our car dealer reviews community
Leave a review for SM Car Sales Lancaster
Leave a review

28 reviews from our car dealer reviews community

Leave a review for SM Car Sales Lancaster
Leave a review
"All is not what it seems"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car in nice condition After numerous faults under guarantee now guarantee expired fun starts The fault repair bill nearly as high as the car costs I would avoid this dealer at all cost

"A rust ridden nightmare. "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience started off well and Jamie is very personable. The car itself proved to be a nightmare and one of the worst mistakes I've made in my life. The underside was so rotten it was only worth scrapping really and I've spent three times as much as it cost in putting it right. Sorry I ever went there. Buyers should also be careful about the warranty which we were keen to have as it covers very little in real terms. The dealers are very friendly that's true, but at the end of the day it's about the car you buy and I bought a total dead loss. It's since cost me 1000s to rectify and it's still not right. Buyers need big pockets or an AA check first.

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+5 Found this review helpful
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a c4 from sm car sales in lancaster today this is the second car I have had off these and been good value and clean cars and would buy off these and again and will recommend s m cars anytime never no pressure on you and leaves you to look at his stock of cars and so help full thank you S M cars.

"Excellent Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to S M Cars Lancaster not really knowing what car we wanted and had a browse around. The owner came out and asked us what type of car we wanted and how much we wanted to pay. After looking at a few cars I was asked if I thought about having a Vauxhall Astra Elite. I was taken over to the car and all the spec was described to me, did a test drive and it was everything that I wanted. Collected it a couple of days later. It really is an amazing car. All the fellas working there are just so polite and helpful. I wouldnt go anywhere else after this great experience. Highly recommended. 5****

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+0 Found this review helpful
"Great friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my lovely Skoda yeti from SM Car Sales Lancaster, had a fabulous buying experience and good after service. What else could you ask for

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+0 Found this review helpful
"If I could put no stars I would!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from SM Car Sales Lancaster, got a few problems, mis-advertised, don't reply to voice mails and the after sales is a joke! !

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+15 Found this review helpful
"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my daughter to get a car found one she liked test drive all paper work sorted with in the hour now one very happy daughter thank you scot wood highly recommend sm car sales lancaster

"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was as excepted! Very helpful team at SM Car Sales Lancaster, the after sales was spot on.

"StreetKa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought an 04 StreetKa from SM Car Sales Lancaster. I am very happy with the car, SM put it through an MOT, and replaced bits that were only advisory. Overall very good experience.

"happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new car,we went to sm car sales in Lancaster last Friday,to look at a Mondeo,and ended up with a Volvo, Anthony was very helpful,no pressure, a nice polite young man,we picked the car up yesterday [Monday],no problems.would deal with these guys again.Thanks Guys.

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Dealership Information

SM Car Sales Lancaster is an Independent dealership that is based in Lancaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews3.2 out of 5 stars — Rated Average
Excellent
14
Very Good
1
Average
0
Poor
6
Terrible
7

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  • Contact Information

    Address

    SM Car Sales Lancaster
    168 Scotforth Road
    Lancaster
    Lancashire
    LA1 4NS

    Get in touch

    07407 682036
    http://www.sm-carsales.com/used-cars

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About SM Car Sales Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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