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What a great company to buy a car from. Great customer service. Didn’t feel pushed into buying anything, just received great advice. In the end bought myself a lovely bmw. Would recommend to anyone to buy from here!!!!
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Courtnie from SMC Cars and Commercials in response to Highly recommended
Hi, Thanks for a great review! Regards, SMC Team
Bought my little Ka from Joe, no pressure sale and he was very helpful throughout. Aftersales was excellent too!
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Courtnie from SMC Cars and Commercials in response to Highly Recommended
Hi, Thanks for a great review! Regards, SMC Team
All I can say js that I unfortunately purchased a car from SMC. I thought that as an AA approved dealership they’d be on the ball, not the case. Sold me a car with more faults than I can throw a stick at. Yea they were nice enough to give me a years warranty as an apology, but I’m going to be out of pocket. Spoke to them today and they said no faults were recorded when they sent the car to me…mmm right! Luckily I know the code for the in car diagnostics and the codes that were there when they took the car back were there on return after supposedly fixing it. Now the car won’t start at all. The car had nearly 6 thousand miles more than advertised and when I left a review elsewhere they responded “the increase was due to them taking it back and fixing it”. Where did they drive it to, New York!! Think long and hard before buying from them.
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I bought a Vauxhall Cascada a month ago, I dealt with Jamie, he was very knowledgeable and helpful, I couldn't get to see the car for a week as I lived over a 120 miles away, but I was allowed to leave a small deposit and promised it wouldn't be sold until I had viewed it. When I arrived the car was spotless, and took it away within the hour, I've had it over a month and it drives like a dream. I would highly recommend this garage if you are looking for a car.
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Simon from SMC Cars and Commercials in response to Great Service by Jamie at SMC
Hi, Thanks for a great review! Regards, SMC Team
The Smart for two car was advertised as excellent condition inside was good but the car was brought unseen, a big mistake. I was assured that it was in excellent condition, but no service was carried out prior to delivery to Clacton on a low loader. Thank goodness it was not driven, the brake master cylinder, radiator top up tank and washers were virtually empty and which was advertised as drive away today, which due to unforeseen circumstances was not possible. The sump was also overfilled with oil by over two litres, by the way the oil and filter were not changed as asked, thank goodness the car was not driven otherwise the catalytic converter would have been wrecked or the head gasket blown. The plastic panoramic roof was stained with what appeared to be limescale and defied all attempts to clean it. Remember this was advertised as excellecnt condition. The sales team must have been rubbing their hands with glee that they ever managed to sell that car and showed total disregard as to the rectification of it's faults. Half of the ownership details were missing as were the MOT certificates. I had to do detailed history check on the vehicle myself and pay for the same. My advice is go somewhere else to change your car. Do NOT use this company unless you wish your valid complaints to be ignored. I wonder if they know anything about cars. M. Hook.
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Really friendly knowledgeable helpful and quick service and purchase!
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Simon from SMC Cars and Commercials in response to Fabulous reliable local garage
Hi, Thanks for a great review! Regards, SMC Team
Just picked up my new Fiat 500 up from SMC Cars and Commercials i couldnt be more pleased. Nice friendly staff, great cars nothing was too much effort. Would definitely recommend.
Simon Morris from SMC Cars and Commercials in response to Great Service
Thanks for your great review. Enjoy your new car.
Just bought a lovely car from Jamie at their new branch in Chelmsford. I am so pleased Finance arranged on the spot and was able to get the car delivered same day. Thanks guys Val
Simon Morris from SMC Cars and Commercials in response to Great Service
Thanks for your great review Christopher. Enjoy your new car.
Fantastic experience buying from SMC, just opened up new dealership in Chelmsford, great price for part ex and extended warranty for new car. Guy's all very nice and not pushy and covid safe. Arranged finance on the day and drove the car away same day. Would definitely recommend buying a car from SMC.
Simon Morris from SMC Cars and Commercials in response to SMC Cars & Commercials
Thanks for your great review Christopher. Enjoy your new car.
I purchased a fiat 500x and I discovered it had a problem 7 weeks into owning it. Jamie and Joe have done everything that can be done to be accommodating and fixing the problem with the car. I also live 93 miles away but they have managed the logistics of collecting the vehicle and leaving me a courtesy vehicle to use. In the climate we are currently in they have been more than fair and have even given me a year gold warranty for the inconvenience as the part required is on a 5 week hold. All in all , I believe these to be the cream of car dealers and will do all they can to resolve problems
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Simon Morris from SMC Cars and Commercials in response to Fiat500x
Hi, Thanks for a great review! Kind Regards, SMC Cars & Commercials
We have changed our trading name from Shenfield Motor Company, We now trade as SMC Cars and Commercials
Welcome to SMC Cars and Commercials, where you will find unbeatable value on quality used cars.
We are a family run business with over 35 years' experience in the motor trade at all levels. For fantastic offers and a great choice, visit our Chelmsford branch. We are your number one second hand car dealer located within easy reach of various towns around Essex, we can also arrange delivery nationwide. We pride ourselves in offering a fantastic range of quality used cars to suit your needs and budget.
All our cars are hand picked from our main dealer contacts and before we price our cars we research the market to make sure we are very competitive. We offer a wide range of services including used vehicle sales, Finance, Part Exchange, servicing, Recovery, MOTs and warranty.
We deal and are backed by a wide range of Finance companies including Black Horse, Close Motor Finance, Motonovo, Mann Island and First Response. If you have had any trouble in the past we have a wide range of schemes that may suit you.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 104 | |
Very Good | 0 | |
Average | 2 | |
Poor | 4 | |
Terrible | 5 |
SMC Cars and Commercials
372 - 376 Baddow Road
Chelmsford
Essex
CM2 9RA
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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