We have just purchased another car from South and west motors and we were given a fair valuation on our part exchange and the car we brought was in exceptional condition! Tiki and the team were very accommodating and ensured that we received excellent customer service throughout

A+ Excellent, honest, helpful, I have had two from this dealership and for price very good, staff could be a little more patience, but overall good service.

Had a great experience with South and West motors purchasing a car - really great customer service, went above and beyond. Would highly recommend!

Had a excellent experience buy my car, the people I brought the car from were very friendly helpful in explaining everything to me I would recommend anyone to visit them.

Trustworthy

Very poor service from start to finish. Purchased a car from them . Paid in full on the 10 march 2023. It had to have an mot and aa check which I was told would be done the following week on tue 14th. Heard nothing from them so on Thurs 16 I went to see them and was told it was being done the following week on the Tuesday. So a full 11 days after they received full payment. I was told that the car had no paperwork so would need to send off for a logbook which was not a problem. But rather than doing it as soon as the money was received they waited until I collected the car 11 days later. Anyway the morning after collecting the car I sent the form off and called to tax the vehicle only to be told I could not tax it until the log book was received which could be up to 6 weeks. At no point did anyone from south and west say that I wouldn't be able to tax it or even drive it on the road until the logbook arrived. Today us now the 19th April and after waiting for nearly 5 weeks it finally arrived and I have been able to tax it. All this time the vehicle has been sat on the drive with me being unable to use it and having to hire a vehicle for the whole time at a cost of £900 . When I spoke on the phone to them they said I was told but I wasn't and was only told there was no paperwork. Why could you not have sent off for the logbook in my name when you received full payment 11 days before I collected it??? I will never recommend this garage or be buying and vehicles from them in the future. You got the money then just took your time from then on and there was no rush to get anything done on the car. Very poor service

Apparently you can only test drive if you are happy with all elements of the car but how do you know until you test drive??? Terrible service. Was just handed keys with no interest from the sales person, he was too busy talking to his friends. It felt very chauvinistic, thought those days were gone!