Staff have been extremely helpful, had my 2nd bike from them now. Had my first bike stolen and they had me back out on a new bike in no time.

I genuinely wish I had never purchased a motorcycle from this dealership, and I am writing this review in the hope that it prevents someone else from going through the experience my family has had. We purchased a motorcycle for our daughter's birthday. It was a significant purchase for us, and something she had been really excited about. Unfortunately, the motorcycle developed faults almost immediately, and what should have been a happy occasion turned into months of frustration, stress and disappointment. The way we have been treated by this dealership has been nothing short of disgraceful. When we raised concerns about the faulty motorcycle, rather than receiving the professional assistance you would reasonably expect from a business selling motor vehicles, we were met with an attitude that I can only describe as dismissive, rude and completely unprofessional. One comment from the dealer particularly stood out: "What do you expect? It's not premium." I'm sorry, but since when does a motorcycle have to be a premium product to be fit for purpose? This was far from a cheap purchase, and regardless of price, customers have every right to expect a motorcycle that works properly. Instead of taking responsibility and resolving the issue, the dealer initially refused to accept our rejection of the motorcycle, leaving us with no alternative but to pursue the matter through Close Brothers, the finance provider. Our complaint was eventually upheld by the finance company, and the rejection process was agreed. That alone should tell prospective customers just how far we had to take this matter to get anywhere. But the treatment didn't end there. We paid £100 for the motorcycle to be delivered, yet the dealer subsequently wanted £150 to collect the very same motorcycle we were rejecting because it was faulty. We were also threatened with storage charges. How can any business consider that a reasonable way to treat a customer who has already been sold a faulty product? Meanwhile, we have continued to suffer financially. Finance payments have been taken while our daughter has been without the motorcycle, we have lost money cancelling the insurance, and we've incurred additional transport costs getting her to college. And perhaps the most disappointing part is that our daughter's birthday present has been completely ruined. She has been left without the motorcycle she was so excited about, through absolutely no fault of her own. I have dealt with many businesses over the years, and I cannot recall ever experiencing such a complete lack of professionalism, accountability or basic customer care. A reputable business should be judged not just by how it treats customers when taking their money, but by how it behaves when something goes wrong. In my experience, Speedway Motorcycles has failed spectacularly at the latter. My advice to anyone considering purchasing from Speedway Motorcycles is simple: think very carefully before handing over your money. Ask yourself what will happen if the motorcycle develops a fault. Will you receive support and a reasonable resolution, or will you find yourself having to fight for your statutory consumer rights, just as we have? I would never purchase from this dealership again, and I certainly could not recommend it to another parent buying a motorcycle for their child. An utterly appalling experience from start to finish.

Trust me folks keep away from Speedway Motorcycles. Ripped off for £220.00 by Matt. (Sales). Quoted £1.100 for my part ex. Then only offered £880.00 when the deal was done. Does not return phone calls. Has been reported to Ombudsman/ Finance Company.. only interested in your money. Go else where for your Bike and Accessories. Shame on you Matt!!!!!! Other reviews have been left.

Awesome staff. Sealed went without any problems. A1

Just purchased a new lexmoto Titan love it , they were faster than they said they were going to be for delivery and the staff were more than helpful

Ive been waiting to do this for a long time... My entire experience was poor, ill sum it up: Bad customer service. Only care if they get paid. Any chance they can get, they'll charge you extortionate prices for a stupid little fix (mostly a manufacturer fault, or theirs, but hey they're never wrong...). FINAL STRAW - Backstory: Said they sent me a service sheet through email, and it was on their system. My bike had just completely broken down on the road so I had to get it delivered to their shop (this time I didnt have to pay their silly price of £50 to deliver it to Cannock as it was a non-runner). I wait a few days and they call me back whilst I'm on a short holiday, saying that its fixed (didn't exactly tell me what was wrong with it) and that they just took it apart and put it back together... they said that it isn't covered by warranty because I haven't taken it in for my next service (2500 miles, it was around 2650 at this time). I argue saying that they never sent me a service sheet, and we go back and forth until the man on the phone snaps at me "listen mate, i'm not going to go back and forth with you. We sent you the sheet, its in our system, so you'll have to pay it." And then continued to be sarcastic and closed the call with a sarcastic "bye then". The sheet was not in my emails (which was the correct email), but hey like I said they're always right... When I travelled all the way to Cannock, I decided on the way to forget about asking for the service sheet as I knew the reply and where it would leads, so instead paid just under £100 (overall around £300 in 6 months to fix all of the manufacturer problems with this stupid Brixton SK8). I decided to never use them again, and I am so happy that I make that decision. AVOID this place and avoid Chinese bikes in general. It's a 50|50 chance to get a good bike. Go and buy a second hand Yamaha or Honda... you'll be a lot happier! They're all jokers

Reported to Motor Ombudsman. Avoid cowboys! Asked for refund over phone was laughed at! Took my tyres to be fitted on 18th november After waiting around for 2 hours. Both tyres were not on the rim so I ask for them to be sorted, after another 20mins I was told there the wrong tyres (they wasn't they were 1/1) then they decided that it wasn't there problem and I had made a mistake ordering the wrong size but there fine just be abit bumpy that's all and to try heating them up and that should help. So I took my wheels straight to a proper moterbike garage and there were disgusted in how badly they fitted to the wheels and said there illegal, they had a inner tube inside a tubless tyre/rim and both tyres weren't on the rim. Took them all of 5 minutes to refit them they couldn't stop laughing at how bad these guys actually are. I have proof of all this picture's and recording sent off to Ombudsman :)

Brought a UM motorcycle from them that could of killed me. I rang several times telling them this & they said nothing to worry about it might be a slight worped disk. Had washers missing from the stearing & had to be taken of the road & repaired. Also had an oil leak from the gear selector sensor. Sent photo's of oil leak & of the split O ring but was in denial about it. The photo's dont lie like Speedway Motorcycles. Sent bike back at cost of £350 & asked for refund but refused. The also blamed Lexmoto saying they put it together but Lexmotor never put it together. Speedway motorcycles put it together. It shouldent of passed a PDI. I wouldent touch them if you want to live!!

My old bike got stolen in the middle of Covid. As a key worker I relied on my bike for work so needed something ASAP. Speedway got me a bike ready in just 2 days. Thanks guys for all your help.