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48 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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48 reviews from our car dealer reviews community

Leave a review for Stafford Audi
Leave a review
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"Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the A3, its exactly what I expected and Ricardo was very very good. Thank you.

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Jaime Rodgers from Stafford Audi in response to Very good

Good afternoon John G, Thank you for your 5 Star Review, We are pleased to hear that you are happy with your A3 and also that Ricardo was very very good. Thank you for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Flawless process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Running smoothly, the new Audi A5 has been a delight, matched only by the impeccable service. From start to finish, everything has been flawless, with no issues to report. The team was not just helpful and friendly but thorough, ensuring a seamless experience. A solid 5-star rating with no complaints—I couldn't ask for more. While I'd gladly use their service again, I plan to keep hold of this car for the next five years. That's how much I've fallen in love with it!

Jaime Rodgers from Stafford Audi in response to Flawless process

Good afternoon David K, Thank you for your 5 Star Review. We are extremely pleased to hear that your journey with us was flawless from start to finish and that you have fallen in love with your new Audi A5. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Brilliant A3!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy and more than pleased with the amazing Audi A3, LOVE IT! All is cool and going well, the team were brilliant to deal with and the car is a right steal! Really good and reallly happy. Nothing but 5 stars!

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Jaime Rodgers from Stafford Audi in response to Brilliant A3!

Good afternoon Michael L, Thank you for your 5 Star Review. We are delighted to hear that you are very happy with your Audi A3 and that the team were brilliant to deal with. Thank you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"New swanky Q5 with gadgets "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am slowly coming to terms with the tech inside the Audi Q5, I must admit it is a little bit extra and does confuse me slightly, I come from an 6 year old Audi Q3 and the tech has change a little since then. I'm not grumbling in the slightest, I feel this may take me a little while to figure out though! Its good and I like it! Leigh Jarvis was a asset to the experience, he explained everything thoroughly, he sorted out everything we spoke about and nothing happened that I didn't want to happen.. for that the brilliant Stafford Audi can have 5 shining stars.

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Jaime Rodgers from Stafford Audi in response to New swanky Q5 with gadgets

Good afternoon Derek H. Thank you kindly for your 5 Shining Star Review. We are extremely pleased to hear that you are slowly but surely coming to terms with the tech inside your new Q5 and that Leigh was very thorough in explaining everything to you. We hope you have many fantastic journeys in your new vehicle. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Luke the sales chap "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Audi Q5 is great!!! I am so pleased with the outcome of the experience. I was dealing with a very professional sales chap called Luke and he was excellent, the customer service he provided well and truly met my expectations and I can for sure sing his praises. Now I never give 5 stars, unless something magical happened, lets go with a healthy 4!

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Jaime Rodgers from Stafford Audi in response to Luke the sales chap

Good afternoon Kenneth B, Thank you kindly for your recent review. We are delighted to hear that your overall experience was that of a positive one and that Luke presented you with excellent customer service. Thank you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Totally recommendable. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blooming loving the new Audi, I just cant get to grips with the lane assist. but that's just the features these new cars, Ill get used to it eventually. The team were highly proactive and more than helpful during the time of purchase. Definitely a well deserve 5 stars!

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Sharon from Stafford Audi in response to Totally recommendable.

Good Morning Mr J, Thank you for your 5 Star Review. We are delighted to hear that you are in love with your new Audi and that the team at Stafford were proactive and knowledgeable. We will of course pass on these fantastic comments to the dealership who will of course be as delighted as us to receive them. Thank your for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Audi A6- A Return to Luxury + Refinement"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with the Audi A6 has been nothing short of delightful. The car runs impeccably well, leaving me thoroughly pleased. It's not just about satisfaction; it's about that extra level of joy that's hard to express. The A6 brings back the luxury and refinement that I yearned for, something that even Land Rover couldn't offer. Transitioning back to the A6 from a previous Land Rover was a decision well-made. The difference is staggering, and the A6 shines in comparison. Dealing with the folks at the dealership was a breeze. Polite, nice, and easy-going, they made the entire process seamless.

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Jaime Rodgers from Stafford Audi in response to Audi A6- A Return to Luxury + Refinement

Good Afternoon Peter M, Thank you kindly for you 5 Star Review. We are so pleased to hear that you are delighted with your Audi A6 and that your transition back to the A6 was a decision well made and also that your time with the team at the dealership was a seamless process. Please may we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"Smooth, easy and efficient.. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Stafford Audi as I needed a very specific car which no dealerships local to me in London had available. Stafford Audi were very good start to finish, were efficient with what they did, and made the whole process very easy and to the point. My client loves his new car, he hasn't put large millage on yet but loves it all the same.

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Jaime Rodgers from Stafford Audi in response to Smooth, easy and efficient..

Good afternoon Mr M, Thank you for your recent review. Your comments with regards the team at Stafford Audi are gratefully received and we are pleased to hear that your client loves their new vehicle. We would like to thank you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A4 is mint and exactly what I was looking for. Really happy with the car and with Stafford Audi as a whole.

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Jaime Rodgers from Stafford Audi in response to ⭐⭐⭐⭐⭐

Good afternoon Mr S, Thank you kindly your 5 Star Review your comments are gratefully received. Thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"I couldn’t be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked my car up today, and I couldn’t be happier. The service was flawless from start to finish, and this is by far the best experience I have had when purchasing a car. Luke was SO helpful, took into consideration my budget, gave me great and genuine advice but most importantly wasn’t pushy in the slightest.

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Jaime Rodgers from Stafford Audi in response to I couldn’t be happier

Good afternoon Georgina, Thank you for your 5 Star Review. We are delighted to hear that your experience with the team at Stafford Audi was flawless and by far your best. Your comments are gratefully received and we will of course cascade these over to them. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Ratings
48 reviews4.7 out of 5 stars — Rated Excellent
Excellent
40
Very Good
6
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    91%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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