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43 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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43 reviews from our car dealer reviews community

Leave a review for Stafford Audi
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"Proper sound 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Stafford Audi. I happened to find out about them on Facebook. Martin was a proper sound guy, and he made sure that I understood everything before driving away in my new car. I'm loving my new Audi Q3; it is really nice and a joy to get behind the wheel in it. 

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"Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely adore the car and the team in Stafford were wonderful. Only slight disappointment is the number of marks on the bodywork. This is the third ex-demonstrator I’ve had and the condition of the body work was disappointing considering it was less than a year old. There were scratches along the boot where someone has clearly dragged bags out rather than lift them. Both back doors had chip marks in the paintwork. Both back wheel arches had scuff marks. However all of these were very easily rectified with a touch-up stick and it looks perfect again now 😊

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Sharon from Stafford Audi in response to Great car

Good Afternoon Emma , Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. It is great that you have managed to deal with the cosmetic damage with a touch up stick. Thank you so much for your custom. Sharon - Swansway Motor Group

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"Lovely second car 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was about time that I let go of my first car and got an update! For my second car, I wanted something a little bit bigger now that I'm more confident at driving, which led me to look at Audi A3's. Anyway, I found a lovely white one at Stafford Audi, so I called up to get some more information before I made the long trip down from Carlisle. Ricardo kindly arranged for me to be picked up from the train station on the day of the viewing, which I thought was really nice of him. I've had the car for a little while now, and I'm really enjoying it!

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Sharon from Stafford Audi in response to Lovely second car 😊

Good morning, Loomi, Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you to change into as your second car. Thank you so much for travelling from Carlisle to give us your custom Sharon - Swansway Motor Group.

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"⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

6 Stars and doesn't feel like enough... Our A5 was written off so we were in a sticky situation and needed a new motor as soon as possible. We went down to speak to Leigh at Stafford Audi and he was fantastic to deal with. We wanted something quite like our A5 with all the gadgets but we were open to a little change. Leigh talked us through our options and we really liked the Q2, but unfortunately it didn't have everything we needed on the car like the parking sensors, but Leigh told us not to worry and added a Tech pack on the car. This saved us from having to fall in love with another car. We have now had Our new Audi Q2 for a couple of months and have to say we adore it.

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Sharon from Stafford Audi in response to ⭐⭐⭐⭐⭐⭐

Good morning, Shaun, Thank you for your 6 + Star Review. We are delighted to hear that you are enjoying your new Audi Q2 with the Tech pack and that you adore the car. We are also thrilled that the service you received from Leigh was brilliant and that the whole process was made simple. We will of course cascade these comments over to the team whom will also be thrilled. Thank you again for your custom, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Recommend to anyone "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommended Stafford Audi and especially Ricardo to anyone looking to buy a new vehicle. On a whole the experience was brilliant and Ricardo made that happen with his manor and professionalism. The car we ended up buying from him was a Audi A3 and it is absolutely grand.

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Sharon from Stafford Audi in response to Recommend to anyone

Good Afternoon Dr C , Thank you for your 5 star review. Your recommendation to others is gratefully received, along your detailed feedback that will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you. We will cascade your kind words for Ricardo to him as he will be thrilled to hear from you. Thank you so much for your custom Sharon - Swansway Motor Group

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"Luxury on the road "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We love our brand new Q4 from Stafford Audi. My Mrs in particular is taking full advantage of the luxurious drive whilst im busy at work. but honestly we absolutely love it and cannot thank Ricardo more for his assistance, he was great at getting everything sorted and made the whole process a plane sailing experience.

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Sharon from Stafford Audi in response to Luxury on the road

Good morning Reece, Thank you for your 5 star review. We are delighted your wife is enjoying all the features on your new Q4. Your comments are gratefully received for Ricardo and Stafford Audi. We will cascade your kind words to the team as they will be thrilled to hear from you . Thank you so much for your custom and we look forward to welcoming you back in the future . Sharon Swansway Motor Group

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"Unbelievable service from Ricardo "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ricardo at Stafford Audi is a real professional. He was very attentive and knowledgeable about the car, and made our experience with this dealer very enjoyable. We ended up buying a Audi A3 from them and its spot on and running as expected, we don't use the car much due to it being our families secondary car , but we are so pleased to have such a wonderful and reliable car to fall back on. I would definitely come back to Stafford Audi and urge any one looking for a new car to head down.

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Sharon from Stafford Audi in response to Unbelievable service from Ricardo

Good morning Zubair, Thank you for your 4 star review. We are delighted that your experience within the dealership was a positive one and that you were treated professionally when buying your new Audi A3 We trust you are enjoying your new vehicle. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Happy Wife"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Audi Q5 from Stafford Audi in January with the help of the salesman Luke for my wife, now we have had it a little while im pleased to say it runs like a dream. The reason we were looking for a new car as we needed something spacious as a daily car for her to use with the kids and this car is perfect!! Thank you Luke for working so quickly to get us on the road as soon as possible.

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Sharon from Stafford Audi in response to Happy Wife

Good morning Mr M, Thank you kindly for your 5 Star Review, We are delighted to hear that you are pleased with your new Audi Q5 and that Luke was very helpful and informative. We trust your wife is enjoying her new Audi Q5. May we thank you once again for your custom and we look forward to welcoming you back again the future. Sharon - Swansway Motor Group

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"Ill return again Im sure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After using Stafford Audi in the past, I knew exactly where I was going for a new car. Thankfully as soon as I walked into the dealer I noticed a familiar face, Martin the salesman who sold me my old car was there, after a quick catch up and a run down of what I wanted from a new car, he showed me some options. He was excellent and yet again I was left very impressed. Since having my new Audi Q2, I have thoroughly enjoyed driving it and overall a seamless experience.

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Sharon from Stafford Audi in response to Ill return again Im sure

Good morning Karen, Thank you kindly for your 5 Star Review. We are delighted to hear that you have once again returned and Martin welcomed you as a familiar face. It is always a delight to have such positive reviews not only for the dealership but also for Martin. We will of course of cascade these wonderful comments over to Martin and the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q2. Finally, can we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Spot on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was looking for an upgrade and decided on a Audi Q5, its very similar to my old car but allot more gadgets that have taken some getting used to, but I eventually got there. The car runs brilliantly, last week I drove 300 miles to Scotland and it was the most comfortable drive, I'm extremely impressed. Luke who sold me the car deserves a little shout out, he was spot on, really informative and made sure all was ready for me on collection. I would defiantly return and recommend to anyone.

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Sharon from Stafford Audi in response to Spot on!

Good morning, Gordon, Thank you for your recent review. We are thrilled to hear that your customer journey with Stafford Audi dealership was worth it and that you managed to upgrade to a new Audi Q5. We will of course inform Luke of this wonderful review. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group.

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

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Ratings
43 reviews4.7 out of 5 stars — Rated Excellent
Excellent
35
Very Good
5
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    90%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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