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12 reviews from our car dealer reviews community
Leave a review for Stebbings Car Superstore

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12 reviews from our car dealer reviews community

Leave a review for Stebbings Car Superstore
Click on the stars to start your review
"Perfect service again"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a BMW X3 from Stebbings Car Superstore, another of many cars bought from Anthony & his team first one being 1989... my customer service from start to finish was outstanding (nothing is too much trouble).. going on my past experience aftercare is still no problem even work outside warrenty has been dealt with without question.. would not hesitate to reccomend stebbings to anybody for their next car 100% happy.

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"Shocking aftercare"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Qashqai from Stebbings Car Superstore and collected it on Saturday. Got home to find no service book. Contacted the salesman who was actually quite good and said he will order another and get it updated. Only 2 days after buying the car on a very hot day whilst out with our 10 week old baby we noticed that the air con wasn't working despite the service checklist saying it did. We contacted the service department after speaking to the salesman again. A very rude service adviser said that they couldn't do anything with the car for 16 days! We explained the situation in That we only just collected the car and that we have a young baby. He was just flippant and raised his voice. He said he would call back after talking to someone else. He then called back and said they could do it in 2 hours. This was around 1.30pm, my husband had already explained to the man that he leaves for work at 4 as he is a night worker. It is a 45min journey there and apparently it will take an hour to do. The adviser again became rude. We have now opted to pay and have the air con looked at with the Nissan dealer. Interestingly they say that re-gassing the air con on our model should take 2 hours so I'm pretty sure Stebbings would of messed it up anyway! Cars are reasonably priced but as the saying goes "you get what you pay for!" If you choose to buy a car there please ensure that you check that EVERYTHING in the car works and that all paperwork is with it BEFORE you part with any cash

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"Treeman"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Passatt from them with their Gold COVER auto protect which is not worth the paper it is written on. DO NOT PURCHASE THIS COVER OR VEHICLE FROM THEM. IF THINGS GO WRONG, THE INSURANCE COMPANY SAY ITS WEAR AND TEAR AND STEBBINGS DONT WANT TO KNOW. The flywheel went on our car and they said it was wear and tear and not covered. We have a bill in excess of £1000 at the main dealership. AUTO PROTECT IS ONLY GOOD IF YOU DONT INTEND TO USE THE CAR SO NOTHING CAN WEAR AND TEAR OR GO WRONG!!! Do yourselves a big favour and stay well away. For those of you that have purchased from them... just pray nothing goes wrong with your vehicle as you'll be left high and dry!!

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"Alison"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Stebbings Car Superstore in August, the customer service from start to finish was excellent, they kept in touch after the sale to make sure we were happy and I've already recommended them to several people.

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"Mercedes buyer AT Stebbings Car Superstore"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stebbings Car Superstore are local to me so I went round and had a look back in March when I was looking to buy a new car. I've got no complaints at all about the dealership, I told them I needed the car in the next couple of days and they got it sorted quick. The car has been brilliant. I would recommend this car superstore to any car buyer.

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"outstanding customer service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recommend Stebbings Car Superstore in Kings Lynn for there outstanding customer service. They are a really good dealership with staff that are helpful, knowledgeable, resolve issues quickly, the car was clean and as described. Very impressed with the whole experience at Stebbings.

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"Stebbings Review"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought Stebbings was a really good dealership, they were never pushy about any of the extras which I thought was good, they were very helpful when I was asking questions about the car and the contact between us was brilliant we were always in touch and I always knew what was happening

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"Would Recommend"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this dealership. When buying my car here in August I had no problems at all, everything was fine with my car so nothing but good things to say about Stebbings Car Superstore. 5+++++

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"saaaabbb"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is something of a mixed review. I would start by saying that Stebbings Car Superstore were initially really good and I would recommend them based on this but the after-care isn't as good they sorted all the issues we had before we bought the car but we had issues after and they were not interested.

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"easyrider"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where should i start. Firstly I have to say positive is that when purchasing they were great with me, no pressure on the sale, helpful, put on new brakes, let me have a extensive test drive and really looked after me. Negative at the time of the purchase i pointed out an issue which i expected fixed by the time i picked up, however this wasnt and when they went to resolve the manufacturer wouldnt resolve under warranty and although the dealership are paying for all work to be done they should have had this done prior to my pick up. If this had have been done i would give a massive 5 star its just this has made me give them a 3.5 resolve matter when purchased Overall i am happy and would recommend

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Dealership Information

Stebbings Car Superstore is a family run used car dealership based in Kings Lynn. The offer dealer facilities including part exchange, finance, warranty and vehicle servicing.

If anyone has purchased a car from Stebbings Car Superstore or Stebbings Car Centre as they are also known, then Car Dealer Reviews and all of our website visitors would love to hear about it. 

 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.2 out of 5 stars — Rated Very Good
Excellent
8
Very Good
2
Average
1
Poor
1
Terrible
0

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Contact Information

Address

Stebbings Car Superstore
Hardwick Narrows Hamlin Way
Kings Lynn
Norfolk
PE30 4NG

Get in touch

01553 661661
http://www.stebbings.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

83%
Would recommend this dealer to family and friends
91%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Stebbings Car Superstore

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