1 months warranty!!!!!! Other garages give 6/12 months. Poor customer service, zero would shop about this been the last stop!!!!!!

AVOID THIS COMPANY! I travelled over 160 miles to the Harrogate branch to view a BMW X5 - reg VN16 USX - THIS CAR HAS BEEN PREVIOUSLY DAMAGED REPAIRED AND REPAIRED POORLY. I don’t normally leave bad reviews or slag companies off but for this company i had no choice to name and shame them! I spoke to the sales rep called Johnny asked him all the usual questions like the condition of exterior of vehicle and if it’s been sprayed or damaged previously.. i was told by him the car is in immaculate condition inside out. I made it clear to him with we are travelling 160 miles away and don’t want a wasteful journey and i am in motor trade myself so just be honest regarding any issues. I was reassured the vehicle is in immaculate condition. So yesterday i spoke to him in the morning again arranged a time for the afternoon. He rang back about 30 minutes later and said the car has a suspension airbag fault, so it’s gone back to workshop to get sorted and let’s re arrange for tomorrow. Has they are fitting BRAND NEW suspension airbags - ordered from BMW direct. I said fair enough. So today i called in the morning and he said the car is all ready! I told him i will be there in the afternoon. Me and my mate got there in late afternoon, when we started looking around the car, we started to notice the scratches all over bonnet, inside of the bonnet had grey tape covering holes made by a drill, rear tailgate had scratches and badly painted by a touch up paint, around the bmw badge on the bonnet had been badly painted by a touch up paint, the front and rear bumpers have painted previously, driver side wing been painted badly, both side M badges on the wings taken off badly - damaging the paint work underneath, rear windscreen been replaced badly - silicone/ glue residue uneven, front windscreen scratched everywhere, dents on the front passenger door, front slam panel bolts loose and the best bit.. they only replaced ONE side suspension airbag with a second hand airbag. Your suppose to replace both sides - any good mechanic will tell you that! The vehicle also has a serious recall outstanding - EGR coolant leak which can cause fire! This wasn’t done either. The last two services were missing and he advised they serviced and mot’d the car prior to sale, when asked what was done on service - he was a clueless! When i asked him about all the scratches, car been painted, damaged repaired, suspension airbags not been changed as a pair, service history missing.. he smiled and this car isn’t for you and walked off! I am really annoyed and upset that company this big employees people who don’t care, lie, are sales driven, have no guilty conscience. I think they just prey and hope people with no knowledge or experience turn up and jackpot.. easy target and vehicle sold! I have wasted a full day today. Wasted over £100 in expenses BUT i rather waste £100 then buy a bent vehicle for £23,000. FRAUDSTERS! See their Facebook page for review with pictures.

We’ve been buying cars from Ian Ainsworth, for nearly 10 years. We have also had a Peugeot since 2004 from David’s of Ripon which became Stoneacre. As you can see they are reliable, trustworthy & go that extra mile for their customers. We have never looked anywhere else in all that time for cars which to me speaks volumes. Elaine & Michael Olliver

Bought a car a month ago and paid in full for the warranty 995 for 5 years only to regret it when I got home so read terms and conditions and had the right to cancel so rang to cancel only for them to offer it at half price so don't be fooled into paying in full for this if you want it when it's available at half the price. I noticed my car was missing quite a few wheel nut covers so Ian said don't worry about it I'll go to volvo and have some sent to you right away.... a month later and still nothing.... the car was also advertised as 1 owner. Upon receiving the log book the car has 2 previous owners and I'm the 3rd owner. I would never have even looked at the car if I knew it had 2 owners so rang Ian 3 week ago and he said he would investigate it. Not heard anything since..... looked on auto trader and saw my old car also advertised as 1 owner when I was the 2nd owner on that too so this is a common lie they spin. To sum up I wouldn't trust this dealership and will definitely not be using again

Just want to say a massive thank you to all the staff over at STONEACER Harrogate , and especially Jonny , you have saved me a lot of money thanks pal , picked the car up a week ago so simple and easy , was on the road in no time , would recommend these guys to anyone wanting a new car . Kind regards Alan Dowd

Fed a load of lies and misinformation by the salesman. Spent my money elsewhere. Avoid!

Ian was very friendly and extremely efficient in helping me buy Renault capture as my husband would Normally deal with car issues. He is a credit to the company

I have used Stoneacre for a number of years now and this is the 6th car I have purchased from them today. I always deal with Ian Ainsworth who has never let me down in finding the most appropriate replacement car for me in the shortest possible time. Thanks to Ian and the gang for sorting me out once again!!!

Both were very helpful and curious and Ian was very knowledgeable in your product which helped us to make our mind up to purchase a car that day.