New car sent into body shop for a repair to the rear hatch. Returned with a dent in the passenger door. First service did not fill screen wash and left oil cap off! Don’t worry though, the Suzuki customer charter on the show room wall says the technicians are Suzuki trained Head office customer service was dreadful, I have now written to their MD and there quality registrar. Lack of ownership, poor attention to detail!

Hi to all potential car buyers, got car from stoneacre ,car perfect but bombarded with calls from head office about different items took out 5 year warranty on mechanical and electrical items only to find this was only valid if you have your car serviced in house ,after much stress in only 3 days thought sod this I have a 14 day get out clause,NO YOU DONT you have a 14 day financial get out you can’t return the car ,stoneacre will not take the vehicle back please think long and hard and get everything in order before you sign you life away . Worst experience I had in a very long time

Drove 164 miles to a pre-booked viewing of a Alfa Romeo Giulia Veloce. Upon arrival found a sorry looking travel stained unprepared vehicle awaiting me. If it wasn't for my other insisting we at least drive it I would have turned round and gone home. However it drove superbly do I proposed to engineer a more advantageous deal. Ultimately we secured an additional £100.00 plus a full tank of petrol and a new inflation kit. So something redeemed,.till it transpires they had lost the V5 and expected me to pay for the replacement ! The Business Managmmmer

DO NOT TOUCH STONEACRE ON FORTY ACRE ROAD IN PETERBOROUGH- CALLED TO PUT A DEPOSIT DOWN THIS MORNING ASKED FOR AN EMAIL WITH FIGURES THEY CALLED ME EVERY TIME I CALLED BACK THE SELLER WAS BUSY THEN I FINALLY GET THROUGH YEAH ITS SOLD. WASTED MY WEEKEND. WILL ENSURE ALL MY FRIENDS AND FAMILY WILL NEVER SHOP HERE. MESS AROUNDS. NEVER EVER WILL I SHOP HERE AGAIN.

Went to Stoneacre Peterbough at the weekend, went into showroom, it took 15 minutes for a salesman to come over to me. All the salespersons were in a room at back eating, this at 2.00 p.m on a Sunday. The sales man would not give a price for the car that was interested in, he asaid he wanted commitment that I would buy, before he would come up with the price. Asked him about a club discount scheme that I am in and he didnt know and was not interested in finding out if it was avalible or not. He kept saying that working out a deal was hard work and time consuming, he went off twice to the back room and when he did return with a figure he had added extras such as extended warranty and life time shine protection at over a £1000. In the end he said it was best to get a price from another dealership and then contact him, so that he could try and beat it. Surely his job is to work out his best price with all discounts, not to try and pressure sell extras, this should be done after aggreing a sale., he did not want to work for my business, this is Stoneacres loss, as I have gone to another dealer, which approached me in the correct way and am now in the process of buying the car I wanted. This is from a family run dealership, not one of the greedy nationals such as Stoneacre.

When you get a salesman they are ok but they don't ring you back when they say they will. Don't go to the dealership at the weekend it's a nightmare. For some reason they don't seem as interested in you if you have cash, perhaps loans pay better for them. Went twice quite disappointed with this Stoneacre branch in Peterborough.