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23 reviews from our car dealer reviews community
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23 reviews from our car dealer reviews community

Leave a review for Stratus Cars
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"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my Honda Jazz serviced and MOT recently. The team at Stratus did a fantastic job. Extremely efficient and professional. They listened to my comments and fixed the problem. Great customer service and value for money. Will definitely go back when the car needs another service and would be happy and confident to buy a new car from the fantastic team there.

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"Worth going that extra mile."
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stratus Cars, well what can I say. Here is a person who has bought several new cars in the past, but I can safely say that the attention you get from Status Cars equals, surpasses, any dealership I have been to. From the initial contact, you can feel relaxed, these are one of the dealerships who simply want to sell you a car at any cost. They have customers at the forefront of their mind. Unfortunately, I could not drive away the car on the day due to a couple of issues which needed attending to, but they were so obliging, even did more than I expected to to complete the sale. A big thank you to everyone at Stratus Cars. Despite the distance, it was a pleasure to deal with you. My advice, if Stratus Cars are not nearby, they're worth going that extra mile for, as they certainly do!

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"Dream car and purchase"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for my dream car for a little while. i finally found one with stratus cars. As i am a long distance away from Basingstoke where they are located, Ross at Stratus cars was kind enough to send me a detailed video of my new car showing all the features and condition in detail. It was nothing short of amazing! The effort and detail that came across in the video, the whole process was amazing. Ross and i then had a phone call after me taking in the video, we crunched the numbers. feeling so confident of the back of the video and talking to Ross and Stratus cars, i placed a deposit without seeing the car in person. I waited until i could get down. On arrival the car was sat outside the front polished and ready for me to see. You could see an effort had gone into making sure everything was just right for my arrival, even down to having fuel in the tank. (unheard of in the motor industry) The handover was quick and to the point so i could get in my dream car and start enjoying it. I can not recommend this dealership enough and how easy buying a car it is from them, they really do make you feel welcome.

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"Great car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the whole experience, love my new car.

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"I would not recommend Stratus to anyone."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When a car dealer fits an odd part worn damaged tyre to a car costing £17500 shows very little customer care. The service book was signed, but they did not tick any of the items they serviced or changed. As I'm not local to this place and due to the the negative response I received when I phoned I have had to get the car serviced again and was also advised to replace the odd damaged tyre.This turned out to be very expensive, you may think you are getting a good deal from these people but from my experiance you don't.

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"Would use Stratus Cars again"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After my experience with this dealership I would use them again and recommend them to my friends and family. I bought a Mercedes from them for a really good price. It was in top condition and up to now I have had no serious issues.

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"Really happy Mercedes buyer"
5 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

really very pleased with my whole experience with Stratus Car Sales! I purchased a Mercedes Benz C250 back in July and I am over the moon with it! The car was really nicely valeted and smelt amazing! And the dealership have been really helpful through out the whole process. I would definitely recommend them to anyone.

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"DL"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor service, refused to fix a problem that occurred within the first 6 months, ignored the sale of goods act. Had to car fixed at a reputable garage in the end as simply didn't trust them anymore and had to use the legal route to recover costs. If you do buy a car from here and have a issue, I suggest you contact trading standards as they are aware of this establishment.

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"Really Happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Stratus Cars In May and they were amazing. I would 100% recommend them. The car is perfect was really good value for money and I have not had a single problem.

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"Stuart and Chantelle"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent, professional and friendly service from Frank - we found him extremely helpful - drove a long distance to see the car after to speaking to Will on the phone and the car was exactly as advertised. Would definately recommend and would use again. Only just purchased so wouldn't be able to comment on after sales - but keep up the good work!

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Dealership Information

Stratus Cars is an Independent dealership that is based in Basingstoke. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews4.4 out of 5 stars — Rated Very Good
Excellent
18
Very Good
1
Average
1
Poor
2
Terrible
1

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Contact Information

Address

Stratus Cars
Newfound
Basingstoke
Hampshire
RG23 7HH

Get in touch

01256 783998
http://www.stratuscars.co.uk

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Dealership Statistics

78%
Would recommend this dealer to family and friends
86%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Stratus Cars

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