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As a single mum needing a new reliable car, I felt extremely reassured throughout the whole process of upgrading my car. Paul was very helpful indeed!!! A much better service than I have ever received from dealers such as BMW, thank you so much.....would highly recommend Stratus Cars.
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I have had a lot of dealings with car sales men!!! Not all of them good. But I can honestly say that Paul & Frank made me feel relaxed about buying my Mercedes Benz. The car is absolutely stunning & the guys at stratus cars couldn't be more helpful. I would not hesitate to recommend them or even purchase another vehicle from Stratus Cars. First Class Service. M.Robson
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Six months and 3500 miles after purchasing a £21k car from Stratus, it's now going to cost me £3k to keep it on the road. Like Dave B below I see that no servicing items were recorded when Stratus serviced the car and that the emissions report wasn't included with the Stratus-supplied MOT. Buyer beware.
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Had my Honda Jazz serviced and MOT recently. The team at Stratus did a fantastic job. Extremely efficient and professional. They listened to my comments and fixed the problem. Great customer service and value for money. Will definitely go back when the car needs another service and would be happy and confident to buy a new car from the fantastic team there.
Stratus Cars, well what can I say. Here is a person who has bought several new cars in the past, but I can safely say that the attention you get from Status Cars equals, surpasses, any dealership I have been to. From the initial contact, you can feel relaxed, these are one of the dealerships who simply want to sell you a car at any cost. They have customers at the forefront of their mind. Unfortunately, I could not drive away the car on the day due to a couple of issues which needed attending to, but they were so obliging, even did more than I expected to to complete the sale. A big thank you to everyone at Stratus Cars. Despite the distance, it was a pleasure to deal with you. My advice, if Stratus Cars are not nearby, they're worth going that extra mile for, as they certainly do!
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I had been looking for my dream car for a little while. i finally found one with stratus cars. As i am a long distance away from Basingstoke where they are located, Ross at Stratus cars was kind enough to send me a detailed video of my new car showing all the features and condition in detail. It was nothing short of amazing! The effort and detail that came across in the video, the whole process was amazing. Ross and i then had a phone call after me taking in the video, we crunched the numbers. feeling so confident of the back of the video and talking to Ross and Stratus cars, i placed a deposit without seeing the car in person. I waited until i could get down. On arrival the car was sat outside the front polished and ready for me to see. You could see an effort had gone into making sure everything was just right for my arrival, even down to having fuel in the tank. (unheard of in the motor industry) The handover was quick and to the point so i could get in my dream car and start enjoying it. I can not recommend this dealership enough and how easy buying a car it is from them, they really do make you feel welcome.
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Really happy with the whole experience, love my new car.
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When a car dealer fits an odd part worn damaged tyre to a car costing £17500 shows very little customer care. The service book was signed, but they did not tick any of the items they serviced or changed. As I'm not local to this place and due to the the negative response I received when I phoned I have had to get the car serviced again and was also advised to replace the odd damaged tyre.This turned out to be very expensive, you may think you are getting a good deal from these people but from my experiance you don't.
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After my experience with this dealership I would use them again and recommend them to my friends and family. I bought a Mercedes from them for a really good price. It was in top condition and up to now I have had no serious issues.
Reviewer has confirmed their email address
really very pleased with my whole experience with Stratus Car Sales! I purchased a Mercedes Benz C250 back in July and I am over the moon with it! The car was really nicely valeted and smelt amazing! And the dealership have been really helpful through out the whole process. I would definitely recommend them to anyone.
Reviewer has confirmed their email address
Stratus Cars is an Independent dealership that is based in Hook. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 29 | |
Very Good | 2 | |
Average | 2 | |
Poor | 8 | |
Terrible | 5 |
Stratus Cars
WINTNEY BARN,
TAPLINS FARM LANE
Hook
Hampshire
RG27 8SH
Mon | 9am - 6pm |
Tue | 9am - 6pm |
Wed | 9am - 6pm |
Thu | 9am - 6pm |
Fri | 9am - 6pm |
Sat | 9am - 6pm |
Sun | 10am - 4pm |
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