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46 reviews from our car dealer reviews community
Leave a review for Stratus Cars
Leave a review

46 reviews from our car dealer reviews community

Leave a review for Stratus Cars
Leave a review
"Couldn’t be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a single mum needing a new reliable car, I felt extremely reassured throughout the whole process of upgrading my car. Paul was very helpful indeed!!! A much better service than I have ever received from dealers such as BMW, thank you so much.....would highly recommend Stratus Cars.

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+2 Found this review helpful
"First Class Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a lot of dealings with car sales men!!! Not all of them good. But I can honestly say that Paul & Frank made me feel relaxed about buying my Mercedes Benz. The car is absolutely stunning & the guys at stratus cars couldn't be more helpful. I would not hesitate to recommend them or even purchase another vehicle from Stratus Cars. First Class Service. M.Robson

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+2 Found this review helpful
"Budget for Extra Costs"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Six months and 3500 miles after purchasing a £21k car from Stratus, it's now going to cost me £3k to keep it on the road. Like Dave B below I see that no servicing items were recorded when Stratus serviced the car and that the emissions report wasn't included with the Stratus-supplied MOT. Buyer beware.

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+12 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my Honda Jazz serviced and MOT recently. The team at Stratus did a fantastic job. Extremely efficient and professional. They listened to my comments and fixed the problem. Great customer service and value for money. Will definitely go back when the car needs another service and would be happy and confident to buy a new car from the fantastic team there.

"Worth going that extra mile."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stratus Cars, well what can I say. Here is a person who has bought several new cars in the past, but I can safely say that the attention you get from Status Cars equals, surpasses, any dealership I have been to. From the initial contact, you can feel relaxed, these are one of the dealerships who simply want to sell you a car at any cost. They have customers at the forefront of their mind. Unfortunately, I could not drive away the car on the day due to a couple of issues which needed attending to, but they were so obliging, even did more than I expected to to complete the sale. A big thank you to everyone at Stratus Cars. Despite the distance, it was a pleasure to deal with you. My advice, if Stratus Cars are not nearby, they're worth going that extra mile for, as they certainly do!

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+1 Found this review helpful
"Dream car and purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for my dream car for a little while. i finally found one with stratus cars. As i am a long distance away from Basingstoke where they are located, Ross at Stratus cars was kind enough to send me a detailed video of my new car showing all the features and condition in detail. It was nothing short of amazing! The effort and detail that came across in the video, the whole process was amazing. Ross and i then had a phone call after me taking in the video, we crunched the numbers. feeling so confident of the back of the video and talking to Ross and Stratus cars, i placed a deposit without seeing the car in person. I waited until i could get down. On arrival the car was sat outside the front polished and ready for me to see. You could see an effort had gone into making sure everything was just right for my arrival, even down to having fuel in the tank. (unheard of in the motor industry) The handover was quick and to the point so i could get in my dream car and start enjoying it. I can not recommend this dealership enough and how easy buying a car it is from them, they really do make you feel welcome.

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+1 Found this review helpful
"Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the whole experience, love my new car.

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+0 Found this review helpful
"I would not recommend Stratus to anyone."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When a car dealer fits an odd part worn damaged tyre to a car costing £17500 shows very little customer care. The service book was signed, but they did not tick any of the items they serviced or changed. As I'm not local to this place and due to the the negative response I received when I phoned I have had to get the car serviced again and was also advised to replace the odd damaged tyre.This turned out to be very expensive, you may think you are getting a good deal from these people but from my experiance you don't.

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+11 Found this review helpful
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"Would use Stratus Cars again"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After my experience with this dealership I would use them again and recommend them to my friends and family. I bought a Mercedes from them for a really good price. It was in top condition and up to now I have had no serious issues.

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"Really happy Mercedes buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

really very pleased with my whole experience with Stratus Car Sales! I purchased a Mercedes Benz C250 back in July and I am over the moon with it! The car was really nicely valeted and smelt amazing! And the dealership have been really helpful through out the whole process. I would definitely recommend them to anyone.

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+1 Found this review helpful
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Dealership Information

Stratus Cars is an Independent dealership that is based in Hook. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
46 reviews3.8 out of 5 stars — Rated Very Good
Excellent
29
Very Good
2
Average
2
Poor
8
Terrible
5

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    Contact Information

    Address

    Stratus Cars
    WINTNEY BARN,
    TAPLINS FARM LANE
    Hook
    Hampshire
    RG27 8SH

    Get in touch

    01252 957975
    http://www.stratuscars.co.uk

    Opening times
    Mon 9am - 6pm
    Tue 9am - 6pm
    Wed 9am - 6pm
    Thu 9am - 6pm
    Fri 9am - 6pm
    Sat 9am - 6pm
    Sun 10am - 4pm

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Stratus Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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