I don't normally leave bad reviews for things, but I am super compelled to leave one for Superbike Factory. I bought a 2022 Honda CB125R from them in April 2023. A brand-new bike with only 1 owner and 113 miles on the clock. The bike was in immaculate condition and I have always maintained that on this bike. I recently decided to upgrade to a Honda Rebel CMX500, so I looked on their website and saw one. When viewing it in person, it had a big dent in the tank and a few other scuffs that were a deal breaker for me, something which they failed to highlight on the website. The salesman said that 'he was glad I spotted that as they hadn't spotted it before now'. So, when I asked if they would lower the price of the bike for this, the salesman said 'No, that's the price of the bike' My thoughts were, 'You're selling a bike for a price with a dent and scuffs that you previously didn't notice and you're not willing to drop the price by a margin because of this? Now, aside from that, I decided to sell my CB125R which is in near-perfect condition and hesitantly accepted their £3000 offer over the phone. After going through a wealth of questions about the bike and its condition, I arranged a collection for this Friday. I then got a call back shortly after from a girl called Sarah who told me that the value of the bike had SUDDENLY decreased and that the value of bikes fluctuates all the time on the current market. She then offered me a value of £2700 which I adamantly and distastefully refused. I've had my bike up for sale for £3800 on AutoTrader and I think it's worth the asking price. I am a little bit shocked at how they attempt to lowball you after confirming over the phone a price of sale, only to then come back and offer you way less than the actual book value of the bike. They'll be making a markup price of £1000 when they sell it and charge the customer an admin fee on top of that when they buy it. It's shoddy customer service and unfortunately, I won't deal with these cowboys again. When an honest guy who simply wants to sell his bike that's in pristine showroom condition for a fair price is lowballed by a company that you think actually cares, it makes my blood boil at the absolute cheek of them. They also said they would charge me £250 for delivery of the bike if I bought one as part ex. I live 20 minutes away from the place and they want to charge that price for delivery. Scandalous company and they should be ashamed of their morals and ethics when it comes to doing business. Avoid them at all costs I say.

They will waste your time. Accept and give you a value and a date. Then no contact. Upon contacting them find out no one was ever coming and they have refused to buy. No notification so a day wasted waiting for them to visit. Avoid them and webuyanybike. Reviews of seeling bikes look poor too.

1. They charge a £200 admin fee to sell you a bike. This is not to set up finance as the website leads you to believe. It applies for cash purchases too. So not that cheap when you add 200 to the listed price. 2. My bike had drop damage to the side stand and switch that I only discovered after scraping the thick layer of chain gunge off it. I raised it, they sent a rusty old stand assembly from a scrap bike. When I queried the action, I got a text stating that they were coming to collect my bike (fully paid for by cash purchase). I have repaired it and other damage myself. 3. The official complaints procedure cannot be found on the website or through their chat service. I am not willing to expend any more time acquiring the details, so I'll use this platform. 4. When they call you, they ask for personal data for security reasons. No thanks, you rang me, what about MY security? Could be a phishing attempt.

Bought an R1 a few months ago, and received the bike on time. Started it up and when it got to temperature it had a water leak in two places. Fixed that and then took it for a small ride and it kept stalling when coming to a junction and at lights etc. Turns out the exups cable was cut so the valve was stuck open. After fixing that I noticed it was rattling and vibrating A LOT. Turns out the tank was missing two bolts and was resting on the frame. They say they do a full inspection of the bike, they obviously didn't on this one. Very disappointed and lost the love of the bike. EDIT: They got in contact and after a little back and forth offered me a £200 refund. I accepted and now I have heard nothing for a week and no response to my 3 emails.

Do not buy from here !!!!! Do not buy from here !!!!!! I bought from here the bike arrived supposedly with paint and protect wich i paid £ 250 for, absolutely thilthy spiderwebs and all , it certainly never had paint and protect , underside of bike paint covering all the underside had eroded and rust was covering ( No pics on website of this , I asked for bike to be returned and was given a week for collection , bike was collected and then 7 weeks of ignoring my emails and telephone calls before I got my money refunded , head of customer relations and girl named Sarah had assured me from the very start that I would be taken care off she then went on to ignore me ! 8 weeks my money was out my account and because I refused to pay close brothers the finance I now have 2 missed payments on my credit score for a bike I never even had ! SUPERBIKE THIS IS NOT ACCEPTABLE !!! . I am in touch with ombudsman as superbike wont return emails or calls regarding fees i occurred due to them holding me £2500 deposit . If you want a Company with after sales help this is not the place , I am still awaiting a reply to my claim . Not a peep