Well, tried to do business with them but it’s an absolute farce. Inquired about a specific bike and wanted to part ex mine time and time again tried but all I got back was a the same reply ‘we’ve valued your bike so log on to get it’ went through all that and sent pictures but nothing after. Tried to call, but in a Q for ages. Tried there on line assistant box that pops up, but time after time, after I get the Hello, my names Louise, how can I help you? I ask my question then it says ‘hold on I’ll check’ then the timer comes up immediately 15..14…13….1, ‘you’ve been disconnected. Try again when the next box appears, Hello my names Jenny, hoe can I help you (8 times I’ve done this) . So do yourself a favour and save your evenings looking at either private ads or proper dealers and not these ridiculous time wasters.

Avoid this Unscrupulous, Deceitful & Dishonest business and buy somewhere else.After seeing a 2019 Kawasaki Z125 bike advertised on Autotrader with 400 miles recorded, I made an enquiry and placed a Deposit of £500 plus an additional £99 Admin fee not listed anywhere on Autotrader advert. Later told Admin Fee details were stated on their website, still couldn`t find it.I was advised it was ready to collect but then told I couldn`t that day, all appointments had been taken, so arranged to collect the following day. I was informed I would need to clear the balance via Bank Transfer before collecting, I Declined and stated I was paying by Credit Card in person once I`d seen the bike.Never pay by Bank Transfer, always by Credit Card, you are entitled to far more help should you require it.Travelled from Knowsley to Macclesfield, an hours journey, On arrival we rang the doorbell and waited for a very long time outside before the bike was presented to us with engine running.Due to Covid-19 restrictions Nobody allowed in store.Little did I know that it had a faulty battery, and that was why it had taken so long to bring out as they were jumpstarting it.What a Despicable, Dishonest, Deceitful way to do business! Ironic really as when asking about why they charge a £99 Admin Fee?, the reply was " We are not a back street garage anymore, the £99 fee is to prepare the vehicle for collection" Clearly this wasn`t the case in this instance. After inspecting the bike without a permitted Test ride, I paid the remaining £2500 balance, quick ride around the car park, loaded and drove home. At no point whatsoever was I ever told about the faulty battery, and only discovered the following day after it wouldn`t start. After several phone calls, emails etc over a week out of a 4 week warranty without use, I had to fit a replacement battery myself, they sent the wrong one at first and then corrected the issue after I sent a photo of the original battery. not something you would expect to need to do, after all they are a Motorcycle dealers. I received a £50 store voucher that I had to chase, placed the order and the had to chase that up too. eventually the order arrived. I don`t feel grateful for the voucher as the experience took up a fair bit of time and I`d pad a £99 fee anyway. This was only a temporary bike and will be upgrading very soon, I will not be returning to trade in or purchase again. I will make sure I inform as many people as possible about this experience and the way you treat customers, so they don`t have the same experience. The only person I would Credit would be Amy as she was responsible for dealing with these after sales issues, and eventually corrected the matter. Buyer Beware.

COMPANY THAT STEALS YOUR MONEY I HAVE BEEN STOLEN € 9,150 MOTORCYCLES WITH HIDDEN DAMAGES SOLD WITH INVOICE WITHOUT VAT SOLD WITHOUT WARRANTY FRAUDULENT COMPANY BE VERY CAREFUL REPORTED FOR THEFT THEY SELL THE MOTORCYCLE WITHOUT PAYING IT BMW K 1600 GT - REGISTRATION NUMBER KI6 GTT