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45 reviews from our car dealer reviews community
Leave a review for Tenby Car Supermarket
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45 reviews from our car dealer reviews community

Leave a review for Tenby Car Supermarket
Leave a review
"Quick, Easy, and Accomodating"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my first car from TCS and after some horrendous experiences with another dealership, I was pleasantly surprised by the professionalism and consideration of this dealership. Prior to purchase they were accomodating in sending me videos of the car, as well as showing me it via a video call. They were up front with car faults such as a cracked headlight, and were happy to deduct the cost of the part from the total price upon purchase. The salesman I spoke with was professional and helpful without being overbearing. The car itself was a great find and very well priced, upon inspection it was in excellent condition for it's price and mileage, and so far it drives well. Well done TCS!

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+0 Found this review helpful
"Great garage and great people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby Trade cars is a great garage. I bought my range rover evoque but can't be happier with the service and customer service i received from them

"Absolute joke of a dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

called in advance to view a used golf gti that was described as good condition. was told by the sales rep over the phone that the car was in good nick. travelled all the way from manchester on the basis that the car was in good condition. upon arrival we were very dissapointed. the car hadnt even been washed. the problems the car had were as follows: -fog light trim pieces hanging off -paint compound on the bonnet -missing door lock cap -cracked door glass pillar -drivers side tint half peeled off -centre console heavily scratched -missing wind deflector on one side of car -corroded hub cap on one of the wheels -less than legal limit left on front tires -next to nothing left on front brake discs -cracked rain gutter under bonnet -missing floor mats -advertised as miltek but no branding on exhaust tips -screenwash cap missing -screenwash inlet pipe hanging off with no clips -window and door rubber not fitted properly or lined up -front and rear lights not in line with the body panels -middle vents in rear seats had no clips so could be pulled out easily -one of the headlights had blown bulbs/leds -wheels had scuffs -front bumper had been repaired and showed clear marks of it we had wasted our entire trip on a car that had honestly looked like it had been stolen and dropped off to the showroom and left there. the description over the phone did not mention any of the above issues and we were mislead into believing the car listed was in reasonable condition when in actuality the condition was awful. we got to the showroom, he handed the key and walked off. when we spoke to the salesman he showed no interest or care in the matter stating that the issues mentioned above are expected in a used car. the salesman became very irritated when we pointed these issues out and did not want to satisfy our complaints regarding the car constantly mentioning that the issues were normal in used cars. very unprofessional, extremely disingenuous. honestly would avoid at all costs. had we been informed of the condition beforehand we would have avoided the car altogether. poor customer service, poor quality stock and utter dissapointment.

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+6 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great team at Tenby Trade Cars who really looked after me. They got me a car and finance deal that really suited my needs. Thanks again!

"Tenby trade cars bmw 2017"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby trade cars were very helpful in helping me find my car , i baught a bmw 520 2017 and i am delighted with the drive , really would recommend this dealership to everyone.

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"Should be zero stars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a volvo v50 that started to lose coolant a week after I got it. To cut a long story short they said it was a low mileage car for that model and year and later on court said it was a car at the end of its life. Just finished the legal action. They lied from the beginning. Stay away.

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+4 Found this review helpful
"Finally closed up and gone"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 3 years this outlet for 2nd cars has finally cleared out of our residential road. All options and appeals to try and stay exhausted. For residentials the day of their departure hasn't come quick enough .....

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+4 Found this review helpful
"Audi a6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with after sales at Tenby Trade Cars, Mike and Asim help me throughout the process of warranty claim.

"Liars and trade under different names "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby Trade Cars trade under different names, also they try to trade under a and u limited. STAY CLEAR WITH A BARGEPOLE.

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+17 Found this review helpful
"Finance expert shani"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby Trade Cars help me to get my car within hour. Very happy with service.

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Dealership Information

Tenby Car Supermarket is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews3.6 out of 5 stars — Rated Very Good
Excellent
28
Very Good
1
Average
2
Poor
3
Terrible
11

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  • Contact Information

    Address

    Tenby Car Supermarket
    Kent Athletic Club Tenby Drive
    Luton
    Luton
    LU4 9BL

    Get in touch

    01582 936654
    http://www.tenbytradecars.co.uk/

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tenby Car Supermarket

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