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Absolutely love the car, it drives really nice - I'm over the moon with it. The gentleman at the dealership was very helpful too. Nothing was too much trouble and the communication was great from the off set. I always received a reply to my messages, overall great experience. Many thanks
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I upgraded recently and I bought a Volkswagen Tiguan, mainly because it has more power - its a supercharged diesel and you can certainly feel the difference when driving it, its a lovely drive, very pleased. Its the 3rd car I've bought from Thames valley and I don't think I would go anywhere else, the lads there are great and will certainly look after you.
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I purchased an Audi for my Wife and she is more than happy with it, she looks great it in and she's loving it. There was a slight mix up with the DVLA registration but Thames valley helped get this sorted for us, we really relied on their help to get the whole situation sorted and they took full control and got it all ironed out. Very good service and brilliant aftercare.
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We had been hunting for a car on auto trader for some time when we finally came across the BMW. We contacted the dealer and arranged to go down and view it. We ended up purchasing it and drove away the same day which was fab, they even did a pre inspection on it before we took it and changed all 4 tyres for us. The dealer went above and beyond and I can't thank them enough.
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I dont live too far from Thames Valley Cars so finding the car was easy enough. The purchase was all done over the phone given that I bought it during the height of lockdown - it was a very easy process though and much safer than having to go onsite to complete the paperwork ect. The dealership did everything remotely and always called me to talk through the paperwork before I was due to sign it. The car was delivered to my door and the part exchange was collected at the same time. It was the most simple purchase I've made, and the biggest.... Hassle free!
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Being the only diver in the family and a key worker, a reliable car is just what I needed, my mother-in-law was kind enough to buy the car for us meaning the only thing I actually had to was go and collect it and drive it off the forecourt. The whole process was very simple, the dealer had ensured everything was completed and ready upon arrival, it was great. Its a lovely car and I get plenty of use out of it with school runs, work and general life. I'm really happy with the car and experience!
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Bought a ford ranger and unfortunately I had a fault with one of the sensors, I contacted the garage and they quickly got it all sorted for me, no issues, I was booked in within a few days and the car back with me! Really good service considering I purchased during lockdown, they arranged for it to be delivered and it turned up on time and was very well presented 😊
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When my old car packed up, I was forced to look at purchasing another. I was a little reluctant to buy a car at that time due to the covid restrictions in place and although there wasnt too much interaction with the dealer, the process was very smooth and the overall customer service was great. They made is covid-safe, easy and comfortable. The car runs lovely and I am managing to get out and about in it despite everything, so enjoying it.
Reviewer has confirmed their email address
I recently part exchanged my Ford KA in for a Fiat 500L. I bought the KA from Thames Valley a few years back, its been a trusty little car and I looked after it very well but I needed a new car for work, and something with a bigger boot. I went online to Thames Valley website and when I saw the Fiat 500, I loved it. I went down, test drove and agreed to buy the car there and then. It was just what I needed, its a very nice car. Its lovely to drive and is much bigger than the KA, more practical for work. Tim looked after me, he was fantastic, just very helpful and polite - he never rushed or pressured me, it was all in my own time (I didnt need much time, I loved the car), really great customer service, I will be back when I need to exchange again, thanks Thames Valley!
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I have always said, when I can afford it, I would love to treat myself to a nice new car, I've always had second hand cars, and I wanted something new and shiny. I was in a position where I could finally buy my new car but I was really nervous as it is a lot of money to hand over and I didn't have a dealership I could already trust. I shopped about online, and I researched reviews. I found a Vauxhall Adam up the road from me at Thames Valley Cars, I fell in love with it as soon as I saw it. I sent it to my son and even he agreed it looked like a great car and the price was according. I simply cannot fault this dealership, Tim and Kevin were absolutely brilliant, they knew I was nervous and had little knowledge about cars and they instantly put me at ease. Both were really really friendly and kind. I never felt under pressure, the guys made the whole process simple, easy and comfortable for me. I ABSOLUTELY LOVE MY NEW CAR!! It's perfect, the nicest and newest car I've ever owned. The interior is beautiful, its really comfortable inside and lovely to drive. I am over the moon with it, I really am. When the sale was completed Tim gave me his card and reassured me that if I needed anything or have any issues to just call and they will help me, I haven't once needed to rely on them as the car has been nothing but a dream since buying. Thank you to Tim and Kevin at Thames Valley Cars, you've made my dreams come true and I now have 'a dealership that I can trust'.
Reviewer has confirmed their email address
Thames Valley Cars are a used car dealership founded in 1983 located near Reading.
If you have purchased a vehicle from them, please share your experience with us and leave a review.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Thames Valley Cars
556 Reading Road
Wokingham
Berkshire
RG41 5HA
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