10% Reviews
replied to
57% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


38 reviews from our car dealer reviews community
Leave a review for The Car Site London

Click on the stars to start your review

38 reviews from our car dealer reviews community

Leave a review for The Car Site London
Click on the stars to start your review
"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Gary and the team at The Car Site London, my daughter is so happy with her first car.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

DO YOU NEED CAR FINANCE?

Apply Now
"Unusual 5* Review - 10 years on -2008 !!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my BMW M5 10 years and 44k miles ago and yesterday I came across the original site quite by accident (now changed name) but as reviews goes, The Car Site London sold me the best car I have ever owned. I looked at several M5's but this one stood out and yes its been 100% reliable and its took me around Europe. As a bonus the car is probably still worth what I paid for it.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Good service, friendly and helpful "
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my Toyota Verso-s as a trade in car. These guys are excellent, let me look round the car, left the keys with me, didn't pressure me in any way and a deal was done. Overall very happy with my experience

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"The car site "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car site provided me with a very good service in the month of July, 2017 when I purchased my delivery van. Thank you Alan, for the good job you do. Cheers. Anthony.

Respond to this review

+1 Found this review helpful
"The guys at carsite are 100%"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car site london helped with the smooth transition for getting the right car for me. Thanks for all your help. Highly recommended.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Excellent Deal "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the high level of service and customer care. Nothing was too much trouble for them. Lovely quality cars, just done a really good deal. Reliable vehicles, all in all a very good dealership, will return to the Car Site London in the future.

Respond to this review

+2 Found this review helpful
"Terrible service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car with misleading information, parts missing and refused to help as promised once I purchased the car!!! The Car Site London is not a dealership that I recommend.

Reviewer has confirmed their email address

Respond to this review

+4 Found this review helpful

Staff from The Car Site London in response to Terrible service

Hi, we are very sorry that your experience has not met our usual high standards. Can you please contact us so we may resolve your issue as soon as possible.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Innocent femalr"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

KEEP AWAY FROM THE CAR SITE LONDON. I BOUGHT A BMW FROM THERE AND I FEEL LIKE THEY COMPLETELY RIPPED ME OFF. I WISH I SAW ALL OF THESE REVIEWS BEFORE I BOUGHT THE CAR!!!

Reviewer has confirmed their email address

Respond to this review

+5 Found this review helpful

DAVE in response to Innocent femalr

Sorry, They sorted out my issue in the end, you have to understand and take responsibility for your own car im afraid, there garage are RAC specialists so if there was any problem im sure they would repair, give them another go, best of luck

"Dave"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now sent my case to the Consumer Ombudsman as I am totally unsatisfied with this vehicle and any customer support or care from the staff at The Carsite.

Respond to this review

+3 Found this review helpful

Sarah in response to Dave

Could you email me ASAP PLZ DAVE as I have had MAJOR issues with a vehicle that I brought from them and I really need some advice. It's been 4 months and it's been in the garage 4 times!!! Heavy issues with the engine I BROKE DOWN THIS MORNING AS MY ACCELERATION STOPPED COMPLETELY.. AND A SMOKY ENGINE. IM SO UPSET IM 26 a female that didn't know much about cars until I had to deal with this being at the garage so much,My first car and its problem after problem I have contacted trading standards not sure what to do but I can't believe this I'm literally depressed from this situation. STAY AWAYYYYYYYYYYY FROM THEMMMMMMMM PEOPLE PLZZZZZ THEY HAVE RUINED so much for me and every time I go to them or call them they rush me away... I even went to the garage that they recommended and was told that there's over 80 faults on the computer system.... Was told that I need a new air filter and sensor (not sure) and left it with them and nothing changed although I paid and they said I was covered by warranty so wasn't sure. Engine light has been since god knows DPF sign on the dash....on the third gear clicks ever since I ever had the car crank shaft pully fell off...they said was due to mileage.they sold me the car with ILLEGAL TYRES when on the documents they said everything was fine. So many other things and I've only had the car 5months I've tried so much but why should i be going through all of this with a 61 bmw. I've been completely RIPPED OFF!

"Dave"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

KEEP AWAY!!!!! I bought a car from their car front on Bromley Hill, with full years MOT and 3 month warrenty, but after only 1 day I had trouble starting the car was told to take it to their RAC machanic who told me it was the fuel pump completely smashed, he was told by Carsite to do the repair which he had completed by the following day. I was then informed I could not have my car back until I pay £350, because of this I have now found out they are in breech of the consumer rights act 2015 and I have put trading standards on to them......Dealer was as nice as pie when selling the car but as soon as you drive away they are no longer bothered at all.

Respond to this review

+3 Found this review helpful

Dave Dempsey in response to Dave

The Carsite have now dealt with my problem completely and I am happy with the results of how they have treat my situation.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

The Car Site London is an Independent dealership that is based in Bromley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews3.6 out of 5 stars — Rated Very Good
Excellent
23
Very Good
0
Average
4
Poor
3
Terrible
8

Add Review


Contact Information

Address

The Car Site London
Bromley Hill
Bromley
Kent
BR1 4JU

Get in touch

0208 4649111
http://www.thecarsitelondon.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

57%
Would recommend this dealer to family and friends
10%
Percent of reviews responded to by this dealer

Additional Information About The Car Site London

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information