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41 reviews from our car dealer reviews community
Leave a review for The Hertford Car Company
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41 reviews from our car dealer reviews community

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a fiat panda,service and customer care second to none,no pressure sales,these guys really take pride in the cars they sell,highly recommended

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+0 Found this review helpful
"Hassle free part x and purchase, great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy part x and purchase. I dealt with The owner who was very fair indeed which made for a trouble free and easy transaction without any obligation or pressure, many thanks

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+0 Found this review helpful
"Unbeatable Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with my purchase, I researched about the car before buying and any further concerns I had, the whole team were happy to discuss. Car is in excellent condition, I bought it 5 months ago and no issues to date. I will return to this company when looking for a car in the future and I recommend to all.

"Enjoyable & professional experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Following an enjoyable and professional purchase experience with the Hertford Car Company I collected my Range Rover Autobiography from them on 4th November. Unfortunately, and completely out of their control, after a week of driving an issue occurred with the running of the car. Because I had followed Ray’s advice and had taken out a one-year warranty, I was able to take the car into a local garage which was warranty company approved. This garage shall remain nameless. Today after 3 weeks of what felt like a tragic comedy, the car was eventually collected from the garage from hell. However, my experience with this garage would have been significantly worse if it hadn’t been for Ray’s whole hearted support from beginning to end. He contacted the garage on my behalf on a number of occasions to get them back on track following a number of incorrect diagnostics and also to ensure my interests were being taken care of. Throughout the whole process Ray kept in constant touch with me. Furthermore, Ray and Hertford Car Company paid me a significant amount of money for part of the fix which wasn’t covered under warranty. He and Hertford Car Company have truly gone above and beyond to ensure I am a very satisfied customer. Without reservation I recommend The Hertford Car Company.

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+0 Found this review helpful
"Do not buy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy vehicle from this company. The list of reasons is far to long. We regret buying from as soon as we got the car home. You have been warned. I’m not allowed to leave 0 stars so it had to be 1

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+3 Found this review helpful
"Horrible company sold me a faulty car"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't be stupid and buy any car from this company. The reviews you have read are people who wrote their reviews immediately. I waited 9 months to ensure the car didn't have any hidden faults and they did. I bought a used Vauxhall Zafira from this horrible company and i regret it now. Within the first three months of buying this car, the window switch didn't work, the water pump was leaking and the clutch was faulty. Took it back to their garage and they claimed they have fixed these problems. About four months ago the clutch problem returned again and the reverse light stopped working. Then a week ago the coolant indicator came on, i topped it up but it kept on draining. I called this horrible company again and they said they are not liable and would only look at it out of the goodnss of their heart. They procastinated before picking the car, to sum it up they reattached a radiator pipe and refused to fix the clutch problem. Worst of all, they stupidly drove the car for 8 miles to my home with the collant indicator flashings and risking damage to the gasket. Nine months of using this car, i haven't driven up to 400 miles, but its clutch is faulty, the collant is leaking, the reverse light isn't working and the car shakes alot. Don't make the mistake i have made and buy car from this company you might be lucky if the car isn't faulty but will regret if it is.

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+4 Found this review helpful
"Great service and very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my bmw from The Hertford Car Company. Very friendly, helpful and honest. Could not fault anything . Will defiantly use again in future

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+0 Found this review helpful
"SAAB 9-3 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited The Hertford Car Company [THCC] in response to an advert for a 2010 SAAB 9-3 Estate, I was impressed with the way that they allowed my wife and I all the time we needed to look over the car, without any pressure, but were there to answer any questions we had. We were very happy with the SAAB, and it was exactly as described. The price of the car was more than fair, and we purchased it immediately. We paid a deposit and THCC serviced the car, ready for is to collect a few days later. They, THCC, even helped us tax the car on the day we picked it up. All in all, it was a stress free and straightforward experience and we would have no hesitation recommending THCC to any prospective car buyers.

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wes & his team at The Hertford Car Company were extremely helpful. Made the whole process of purchasing my car run like clockwork. Would highly recommend this hidden gem of a garage.

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"Great Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful with both purchase of car and arranging finance. Even sorted an issue,free of charge, that was not covered by the warranty,two months after purchasing. Would definitely use The Hereford Car Company again!

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Dealership Information

The Hertford Car Company is an Independent dealership that is based in London.If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Previous known address for this business is: 2b Stirling Business Park, Waltham Cross, London, Greater London, EN8 7NY.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews4.2 out of 5 stars — Rated Very Good
Excellent
31
Very Good
1
Average
3
Poor
2
Terrible
4

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  • Contact Information

    Address

    The Hertford Car Company
    Ashendene Farm Whitestubbs Lane
    Hertford
    Hertfordshire
    SG13 8QA

    Get in touch

    01992 511 311
    http://www.thehertfordcarcompany.co.uk/

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About The Hertford Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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