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75% Recommend
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41 reviews from our car dealer reviews community
Leave a review for The Hertford Car Company
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41 reviews from our car dealer reviews community

Leave a review for The Hertford Car Company
Leave a review
"Fantastic follow on service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Ford Focus a few weeks ago from the beginning service was polite we were never hassled or pressured into buying Car drove great at first but started to feel a little sluggish i rang up and was told no problems bring it in - the guys sorted in this time i had some problems picking up and dropping off as my mum become ill i was always told no problems and everyone i spoke to wished my mum well which is irrelevant lol but goes to show how decent The Hertford Car Company are. Great service local company highly rec.

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"Don't buy"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After year and 8 months air bubbles under the paint on wing and bonnet. And some other issues what I can manage. I don't recommend The Hertford Car Company.

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+2 Found this review helpful
"2nd time buying a car here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from The Hertford Car Company with no pressure. Every little detail is dealt with, I am a very happy repeat customer and would recommend to anyone.

"EXCELLENT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a fantastic experience at the Hertford Car Company,they are a very honest and very genuine people and what a lovely place to buy a car. I’ll be back for my daughters car and thank you Ray your such a pleasure to deal with!

"Best Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Ray and the team and they couldn't have been more helpful. The service was second to none - knowledgeable, honest and quick. Its impossible to find a car dealership as trustworthy and friendly as The Hertford Car Company and I will not be going anywhere else in future, I will be sure to recommend them to all my friends and family.

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"Nice one"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Nissan Micra for my wife from this company. Excellent car, excellent price and excellent service from all those involved in the sale. This is the second car I have bought from this company and that one was excellent also ( I still have it 2 years later ). I would recommend this company to anyone. Nice one guys, thanks

"100% recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently got my first car from the Hertford Car Company on finance and the staff explained everything really well made it easy for me. Everyone who works there is really friendly and helpful, I'm so happy with my purchase and would recommend this place 100% the service was excellent.

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"Car still not fixed, now need radiator"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Hertford Car Company are still refusing to sort car out, since oct 2017. Now the thermostat is gone and need radiator. Car has untold problems. Dealer is dishonest and has misled me. Thats how they make their money. Dont buy any cars from them.! Car has been off the road more than on. Having to take public transport everywhere. Lost private work etc..

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"Dont buy !!!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the start of purchase and 9 months later im still having problems with car. Transmission, alternater, cold start probs and leaking coolant plus Discovering new brakes were put on damaged front discs. Need to mention dealer attempted to fix leak on coolant and replaced belt-which wasnt fix on properly and also damaged another component. No regards to life eh?? i use my car on motorways for work, i was advised by mechanic belt could fall off!!! Leak was still present so dealer agreed to sort out cold start and leaking coolant by mechanic, now dealers mum is refusing to pay for 1 of 2 leaks that have been confirmed. Nor is my cold start prob resolved since oct 2017!!! I get attitude from dealer and the soothsayer mother about how much milage ive put on car to which my response is its not their business what i use it for and the fact i spent almost 10k for car i would expect some kind of reliability!! Clearly no integrity here and this is a massive regret ever setting foot in the place. Yes dealer pd for alternator, transmission, 2x tires and 1 leak, but the car is still not fit for purpose!!! And the dealer has gone back on his word to sort out the leak

"Good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought an Immaculate RCZ from this Company I was a bit miffed when finding that the Sat nav did not work This is common on this model and expensive too So I decided to go to see the 'proprietor and put the issue to him, I was first offered a reasonable reduction of the price, Then he suggested that the car needs a working Sat nav which forms part of the 'Limited Edition' package, ( therefore a 'must have working item ) He phoned a Company that deals specifically with Sat Nav Problems, and allowed me to seek assurance that the car will be repaired to my satisfaction, I asked a few questions to the sat Nav People ie Will the rest of the cars electrics and dash board have to be disturbed or tampered with And was assured that it will not. The car has been booked in to have the work carried out And Ray ( the proprietor) of the Hertford Car Company has offered me a sum of money back on top of the repair work Because as he said '''I have a well known reputation to keep''' Well, 'fingers crossed' if the job is done satisfactorily, I will then give this Company a 'Thumb's up' There's not many people these days in that trade like the one I have just experienced.... Ray Hill... 15/ 6 / 2018

raymond Hill in response to Good

A follow up from my previous review ( above ) I now reward The 'Hertford Car Co and additional 'star' I bought limited edition car from them and I found that it had an issue with the sat Nav --- cars go wrong --- It then becomes the moment when you see the true 'worth' of the dealership you bought the car from, they Immediately booked the car into AMP Electronics In Hertford, sadly the sat nav was in need of a new 'very expensive' part. Which because of its 'special edition' status none was readily available and so they Compensated me fully, They apologised for the problem with the car And we shook hands with smiles all around, I even cadged a parting kiss from Lorreta one of the owners …. I would recommend this company to a friend, I would also recommend AMP electronics... Who got my Sat nave working 99% ( even without the broken part ) That must have took some doing BUT DO IT THEY DID !!! Ray Hill....

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Dealership Information

The Hertford Car Company is an Independent dealership that is based in London.If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Previous known address for this business is: 2b Stirling Business Park, Waltham Cross, London, Greater London, EN8 7NY.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews4.2 out of 5 stars — Rated Very Good
Excellent
31
Very Good
1
Average
3
Poor
2
Terrible
4

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  • Contact Information

    Address

    The Hertford Car Company
    Ashendene Farm Whitestubbs Lane
    Hertford
    Hertfordshire
    SG13 8QA

    Get in touch

    01992 511 311
    http://www.thehertfordcarcompany.co.uk/

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About The Hertford Car Company

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