The garage provided and excellent service

Swift and helpful response with costs fully covered.

5 work completed quite quickly after delay in getting parts.

Great Customer service, clear communication and transparency on work required.

I have had a mixed experience with TMO over the last year. Sometimes they are responsive and easy to deal with, and other times not so much, it depends on who I am speaking to. The car I purchased has had a lot of work done, and some of the issues weren’t covered under warranty when I think they should have been. Overall, it’s been a 50/50 experience, so I would give it a 3-star rating.

The service was good, and I can’t fault the process, except there was an additional £216 cost I had to cover when I went to collect the car, which I was not too pleased about as I had already paid for a three-year warranty. However, the car was booked into the recommended garage, and the work was completed, so I would still give it 4 stars.

4, the claim process was a little difficult but worked in the end

I reported an issue with my car a/c not working properly, and the whole experience of getting it fixed within a week was excellent. The process was simple, Luke was really helpful in progressing my case and getting it sorted. I’m very pleased with the service and would happily recommend them.

I had a positive experience with TMO.

The repairs were completed on time, everything was explained to me, and it was a good service. I would give TMO a 4.5-star rating.