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97% Recommend
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193 reviews from our car dealer reviews community
Leave a review for The Small Car Company
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193 reviews from our car dealer reviews community

Leave a review for The Small Car Company
Leave a review
"Great service, lovely car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a mini clubman from this company a few months ago and we’re very impressed with their service. We bought it online and was delivered to us free of charge despite a 70 mile journey ! All Andy asked was to be dropped at the nearest station.We are very pleased with our new car! Good price and great condition!

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"Great service and great vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process was easy and I am delighted with the car from them.

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"Great local car dealer. 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Golf for my daughter Nov 2020 from Mike at Small Car Company, which from previous experiences of buying cars at other dealers was an absolute pleasure. Not only the buying process but the after sales was unreal. We found that the car had a small coolant leak after driving for 2 days, made one phone call and was advised to drop car off when suitable for me for them to look at. Picked the car up with this issue repaired and was advised that they had replaced the Cam belt as well as it was not 100% this was all at no cost to myself.

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"Great deal and frinendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I agreed a deal with Andy at the Small Car Company over the phone having only seen photos of it on the internet. I had been looking for a particular car for some time and their price was, without a doubt, the best I could find nationally. The car was every bit as good as it had been described. I was not disappointed! I have had the car a few weeks now and it has performed faultlessly Mike picked me up at the railway station when I went to collect the car making the process very easy. Both Andy and Mike were very friendly and a pleasure to deal with. I could not be more happy with the car and the service I received. A great company to deal with - Highly recommended.

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"Well done SMC...please open in SW UK"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive just returned home driving my Toyota Yaris (now called Mazie - end of her number plate MZT) from The Small Car Company Southampton back to Devon. Before meeting the team, their service was explanatory. I needed data to corroborate the authenticity and history of the vehicle and they sent me photos. The car was MOTd and Serviced, with particular attention to the advisories that appeared on the previous MOT. Unlike other Car Sales places, there is no hard sell and pressure. Its a friendly team, with Mike and Rob in particular making the experience less pressured and more enjoyable. I felt I could ask them anything about the vehicle, which at other branches (as a woman) I would have felt embarrassed to do. They could identify my motoring needs, ie: no sales patter about colour and trim of the vehicle, more safety, maintenance and parts. Given that I faced a long drive back with no internet connection, Mike offered the opportunity to tax the vehicle via their internet site, Making Mazie good to go.. She drove like a dream back to the Southwest, light PAS handling, Stop-start technology, and feeling of a chunky wellbuilt cabin, with the reassurance of Toyota reliability and safety. Thank you SMC, hope you open a branch in Devon soon. I like your approach. No pressure.

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"AMAZING SERVICE AND CUSTOMER CARE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Small Car Company is a great place to buy cars from. I recently bought a little black Peugeot 206cc from them, and the Sales Service was amazing. Very professional, prompt , lovely people. The after sales service was excellent when my convertible roof had a little problem, and was promptly fixed. would happily recommend this lovely place to buy a car from.

"A Good Car Company to buy from"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Small Car Company is a good car company to buy from By Bill S 2 Days ago Recently bought a Car (VW EOS)from this garage, and can say that from the test drive through to collection both my self & my wife were treated well .and we would have no hesitation in going back to them or recommending them to others .we are really pleased with the car. Thank you ,Bill & Joy

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"It's not difficult to just be polite "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really terrible customer service, owner of business doesn't know how to conduct himself in front of customers, and lost out on an easy sell because of his over-entitled attitude. Needs to remember that he isn't doing customers a favour by simply selling a car - that's your chosen line of business.

Mike Robinson from The Small Car Company in response to It's not difficult to just be polite

Hi Lucy I'm sorry that you feel this way, but since last Thursday we had problems with all our phones lines and our internet. When you came to the garage on Saturday, I had been on the phone for nearly 3 hours trying to resolve the problem. I overheard part of the conversation that you were having with our salesman, and I stated that you would not find another car as low mileage as ours at the same price. I expressed that the VW Fox that you were looking at was the best value for money car on the internet, whilst being put on hold by our internet provider. I know that you were disappointed that I was not able to offer any further discount on the car and that I felt that the 11 months Mot was acceptable for the price of the car. I am sorry that you felt you received poor customer service, but I believe you review is based on the fact you couldn't get the deal you wanted and not just the way you were spoken to. It's a shame you feel this way, you missed out on a really nice car.

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"Would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service! I bought a BMW in September and I am really pleased with it. The car was in great condition and up to now I have had no issues at all. The car is very good value for money and I would happily recommend this dealership to anyone.

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"Very happy Peugeot buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am super happy with my Peugeot 207 from here. I have had no issues with it so far and I bought it in August. The dealers were really knowledgeable and helpful and really friendly and the car was absolutely pristine when I received it. I would say its very good value for money and of course I would recommend this dealership to anyone.

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Dealership Information

If you are looking for significant savings on quality used cars, you have reached the right place. The Small Car Company is a specialist used car dealer based in Eastleigh, Hampshire.

We proudly offer you first-class customer service and very competitive pricing, so please browse our stock list. At The Small Car Company, we stock a range of used cars to suit all budgets and lifestyles, so we are sure to have the right car for you.

Here at The Small Car Company, we aim to make purchasing your next quality used car as easy as possible. Furthermore, we are happy to offer a part exchange service where we will offer you the best possible price.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
193 reviews4.7 out of 5 stars — Rated Excellent
Excellent
152
Very Good
40
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    The Small Car Company
    Unit 6 Botley Road
    Eastleigh
    Hampshire
    SO50 7DN

    Get in touch

    023 8069 7200
    https://smallcarco.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About The Small Car Company

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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