This is another review update to my last one. So today 28th February 10 am went up to Trade Centre Coventry to get my sons £15,000 back for the piece of Audi metal that never moved ( 6 miles without breaking down ) Against my advice my son is sold another Audi A5 £17,499 . I know what you’re thinking but it’s his money and Suky Vilkhou and his team assured and promised my son this car wasn’t like the last one and had been checked twice by Trade Centre 99 points check ( that’s 198 checks now ) and it’s perfect. Gotta be good right I mean Suky the General Manager has just given his personal word it’s a great car . So imagine my surprise when I get a call from Simon at 6 pm ( 8 hours later ) saying he hasn’t left the Trade Centre as non of the heating works !!! Can’t demist the windows ,front or back screen, side glass . Nothing !!! It’s all foggy can’t see to drive it off the car park . So drive up there tonight greeted by Suky who knows nothing about this , he’s sitting out the front laughing and joking with his managers at what a great day they’ve all had. My sons out the back in customer care waiting while they fit an old heater motor taken off another sales Audi ( 2014 model ) to fit on my sons £17499 (2016 model ) .I swear this is true ! No they don’t fit new parts they just take them from other cars on sale ! When my wife challenged this the reply came back “ yeah we do it all the time , what’s the problem it’s a second hand car “ Can you actually believe this stuff ?? Come on Andrew Wildy ops director please tell me this isn’t true and common practice in your UK sites Do you actually fit new parts or just swap them around from the available cars in stock ? Can you really trust these guys ? This is all 100% TRUE Second time in less than a month . Two cars one £15,000 and the other £17,499 neither made it away from there without breaking down in some way. Ever seen Swiss Tony on tv ? Same stuff but in real life. Needless to say money back tomorrow and off to Trading Standards and local solicitor. Oh yeah still never got the £100 compensation as promised by Suky for all the inconvenience caused . Each car gets a 99 point check ? You must be having a laugh. £32,499 later still no car . Off to Bristol St Motors this week end keep looking for next review

Don't buy from trade centre. Worst company ever. Had car in July 2021 a Peugeot 2008 from Coventry and only had 24000 on the clock with full service history and 2016 reg. Bad vibration when pulling away and bad engine vibration was told engine is fine and that's the way they are. The judder was clutch so they had it in with no curtesy car. They also was supposed to sort out some small dents and tourch up some paint work and had it back several days later and it was worst than ever. Bad vibration from gearbox when excelerating and knocking sound from drivers side also never did paint repairs and said have i got it in writing that they said they would do it of course i did not as I believed them when they said they would do it when i handed over mine and my wife savings. They had it again replaced shock absorber on passenger side and said they took it for a 100 mile test drive and it was fine. Got it back drove it up the road and the knocking was still there and also the vibration from the gearbox. Went back and took out technician who agreed that there was a problem and booked it back in and said he will sort out a curtesy car for next time. Phoned up before taking it back to be told we don't have any curtesy cars and we don't guarantee a curtesy car but will put us on waiting list. 2 months later no call back so rang them and was told they don't know anything about it and have to book it in but if I'm willing to wait several weeks they will book me in and sort out a curtesy car. Guess what phoned today and again no curtesy car available. The car had to goto peugeot before Christmas to have engine done at a cost of £2600 never buy a car from them worst experience of my life. The wife's a teacher and needs a car for work as she leaves home at 6am every morning. Worst mistake I've ever made.

Wednesbury branch. AWFUL experience. Pounced on the minute we entered the doors. Music so loud and awful, couldn't hear the sales patter. We had to go outside to get away from the music (we love music, but it was loud and almost rave music, totally inappropriate). 5 assistants waiting by doors, we said we just want to look first and one assistant told us we can also buy too, that it's easy to buy, come and buy - then the 5 of them were laughing together as we walked away. Started looking at cars, they are not sorted in any order. The doors were locked, so we couldn't see inside the cars. Had to leave as it was so stressful, an assistant was trying to "get to us" as we weaved in and out to get away. Just tried their website to search on there, impossible. No car search facility online, I know exactly what I want but I can't search for one particular make and model. Totally pants. Avoid!

Despite what the Trade Centre tell you about them not allowing you to return your car if it develops a fault the law is very clear. If you buy a car from a dealership and it develops a fault within 30 days you can return it and get a full refund. And if it develops a fault between 30 days and 6 months then the dealership has one chance to fix the issue and if it doesn't then you are entitled to a refund. When they tell you that you can't they are lying and breaking the law which for selling a faulty car in the first place is an unlimited fine and up to 12 months imprisonment