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21 reviews from our car dealer reviews community
Leave a review for Top Gear Car Sales
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21 reviews from our car dealer reviews community

Leave a review for Top Gear Car Sales
Leave a review
"Rude, condescending and uninterested"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were disappointed with our visit to Top Gear Car Sales. My husband phoned before hand to enquire about three cars (he mentioned we were driving a long way after work) he was helpful and informed us that one had been sold but we could come and look at the others that day. We were met by a different salesman who seemed completely uninterested in us (he didn't give us his name). When I asked if we could test drive the two cars he replied "Well, that depends" and when I questioned this response he explained that it depended on whether we were happy with the price he was willing to offer us for our car - not a good start! One of the cars didn't start at all (so they hadn't even checked that after we had called) and the other had a major fault with the brakes, was unsafe to drive, so the test drive was cut to 30 seconds long. He was rude and condescending, spoke down to me the whole time, and was argumentative with my husband. We will not be back, even for the perfect car, which I doubt they have!

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"So Far. So Good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a car from Top Gear Car Sales. From start to finish I have been served by helpful friendly staff. The carvI chose was prepared and ready promptly. All paperwork was completed without any hassle. The car was presented in an excellent condition to drive away. When I realised there was no owner manual in the vehicle the company bent over backwards to get me one that same day. Obviously I have only just bought the vehicle so can’t really comment on that at this time except to say it appears to be everything I wanted and expected. I would recommend Top Gear.

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"Audi "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please NEVER buy from Top Gear Car Sales, they sell duff cars and are not man enough to fix them when they have problems!!! I was threatened when I called to get my car fixed by the owner (Paul) who we dealt with. Absolutely terrible service!! Please please please stay away!!

"APPALLING SERVICE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After trading a van in for a car, Top Gear Gillingham said they would handle all the paperwork. They failed to send my part of the registration documents off which resulted in my receiving a £100 fine from the DVLA. They didn’t even bother to return my call. Very poor service

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Tommy in response to APPALLING SERVICE

As the registered keeper it’s your legal responsibility to notify dvla that you had sold your van not the garage !!

"Astra 2.0 deisel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been buying cars from here for years and every one has been a gem. Any problems are sorted out straight away with no fuss but they have been minor. Would strongly recommend.

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"Can't Fault Them! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a very positive experience with Top Gear Car Sales! I bought a BMW from them back in February and I haven't had any issues with it up to now. When I received it, it was lovely and clean and in great condition and the dealers talked me through everything and were really helpful and friendly. I would definitely recommend this dealership!

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"No issues since purchase"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Chrysler from this dealership back in September. The car was clean and in great condition and up to now I have had no issues with it. It was a very good price and the dealers were really helpful and friendly. I would recommend this dealership.

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"Happy Nissan Juke buyer"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Nissan Juke from Top Gear Car Sales in June. I am super happy with the car, it was cleaned really well and in lovely condition. The price was a little high but I think its worth it. I have had no issues what so ever with the car and the dealers were extremely helpful. I have already recommended this dealership to family and friends.

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"Really happy hyundai buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience buying my Hyundai Santa from Top Gear Car Sales. The service was fantastic, they were really helpful and knew their stuff and the car was really nice and clean when when I received it. I am really happy and I would certainly recommend this dealership.

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"PHJ"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled from Eastbourne to Gillingham to test drive a vehicle, having phoned ahead to check that this would be ok. When I got there, I was told that they didn't have enough staff available to get it out of the showroom. Having been told by e-mail that they would offer me between £2500 and £3000 trade in on my car, they only offered £2000 when I got there. They even tried to persuade me that the parcel shelf on the car I was interested in buying wasn't missing - Ford don't fit them to Fiestas except as an extra. I'm not sure I would believe anything they say.

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Dealership Information

Established for over 35 years, Top Gear Motors are a used car dealerhship based in Gillingham. They offer finance, warranry and also buy cars for cash. If you have puchased a vehicle from Top Gear Motors, please share your experience with us and leave a review. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Part Exchange
Sell Your Car
Servicing
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Warranty
Ratings
21 reviews3.9 out of 5 stars — Rated Very Good
Excellent
15
Very Good
1
Average
0
Poor
2
Terrible
3

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Contact Information

Address

Top Gear Car Sales
Beechings Way Industrial Centre Godden Way
Gillingham
Kent
ME8 6AD

Get in touch

01634 360001
https://www.topgear-carsales.co.uk/

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Dealership Statistics

71%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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