We travelled some distance to view a 69 Reg Fiat 500 , that the garage was selling, it was fully described over the phone,, accurately I would say.. Great Service and keenly priced. Thanks Paul and Vince. Regards Anne

Owner doesnt know the word customer service!!! Part exchanged our vehicle for one of their cards, which he sold us a car that had gear box problems, engine mount problems and engine management light on - And gave us an MOT with no advisories...!! Staff cant make a decision without him and he is always on holiday - Told us to choose another car as one we brought would cost to much to repair - Arranged in all good faith to pay more for another car - to be told today when was picking it up that the deal was off and he doesnt want to keep paying for cars that are faulty - HIS WORDS I have a yard full of faulty cars!!! DO NOT BUY FROM THEM... Now left without a car to get to work... The owner PAUL could not give a damn!! Reported to trading standards - no business etiquette what soever... Let alone admit he has a yard full of dodgy cars!!!

I can see why they have so many poor reviews. Travelled 120 miles to view the Jaguar Estate this garage has for sale. Reg. No. CL64 JAG £12500. I placed a holding deposit on the car and we agreed I would come and view the car on 18th March 2024 at 2pm. On arrival I was shown the car, but told none of the keys worked, and they were waiting for an engineer. They also wanted to charge £800 for the cam belt to be done! He thought he was doing me a favour by telling me he would go halves and i would only pay £400. The car is due a cam belt change and should be done anyway. I would have hoped they could have phoned me to let me me know they couldn't even start the car!!!!, but we're very matter of fact. Anyone thinking of buying the Jag make sure it had some keys and the belt changed. Really poor service and clearly happy to let people down. Rob Stone

Poor service poor repairs cars are not of a good quality learn by my mistake save your money and protect your stress levels

Nice guys and so helpful and understanding! Will definitely return !

Never been treated so badly when trying to buy a car. 'Paul' is the rudest sales person I have ever met. Totally bad attitude. Asked some questions about the car I was interested in, and this seemed to really annoy him. The car was not as described, had a really poor service record, and Paul refused to answer questions about it. He virtually threw me out of the showroom. I would rather catch a bus than buy a car from this place. I have only given one star because there is no option for ZERO STARS. Avoid, avoid, avoid.

We were disappointed with our visit to Top Gear Car Sales. My husband phoned before hand to enquire about three cars (he mentioned we were driving a long way after work) he was helpful and informed us that one had been sold but we could come and look at the others that day. We were met by a different salesman who seemed completely uninterested in us (he didn't give us his name). When I asked if we could test drive the two cars he replied "Well, that depends" and when I questioned this response he explained that it depended on whether we were happy with the price he was willing to offer us for our car - not a good start! One of the cars didn't start at all (so they hadn't even checked that after we had called) and the other had a major fault with the brakes, was unsafe to drive, so the test drive was cut to 30 seconds long. He was rude and condescending, spoke down to me the whole time, and was argumentative with my husband. We will not be back, even for the perfect car, which I doubt they have!

I have just bought a car from Top Gear Car Sales. From start to finish I have been served by helpful friendly staff. The carvI chose was prepared and ready promptly. All paperwork was completed without any hassle. The car was presented in an excellent condition to drive away. When I realised there was no owner manual in the vehicle the company bent over backwards to get me one that same day. Obviously I have only just bought the vehicle so can’t really comment on that at this time except to say it appears to be everything I wanted and expected. I would recommend Top Gear.

Please NEVER buy from Top Gear Car Sales, they sell duff cars and are not man enough to fix them when they have problems!!! I was threatened when I called to get my car fixed by the owner (Paul) who we dealt with. Absolutely terrible service!! Please please please stay away!!

After trading a van in for a car, Top Gear Gillingham said they would handle all the paperwork. They failed to send my part of the registration documents off which resulted in my receiving a £100 fine from the DVLA. They didn’t even bother to return my call. Very poor service