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197 reviews from our car dealer reviews community
Leave a review for The Trade Centre Wales (Neath)
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197 reviews from our car dealer reviews community

Leave a review for The Trade Centre Wales (Neath)
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"Would use them again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time going here, no complaints, everything went as it should I am happy with the vehicle I got an based from this experience I would definitely consider using them again.

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"Went above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could not be happier with the service I received. It was fabulous. I originally wanted to take the car home the same day but had to come back the following day, not the fault of The Trade Centre. The finance company needed to carry out some extra checks but their phone lines had closed by the time I was ready to take the car. I returned the next day and Peter the manager kindly offered to pay for my taxi back up. I ended up taking the train instead and he immediately refunded the cost from his own pocket, as there would have been a delay for it to be processed. I believe he did not get the money back himself for three days but he wanted to make sure I had it straight away, which he did not have to do. I am so grateful for this level of customer care. The car itself is great. I am very pleased with it and have not had any issues. I have been using it here and there and it drives beautifully. I would highly recommend The Trade Centre. It is clear that they genuinely care about their customers and the overall experience.

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"Lovely staff, lovely vehicles"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was the first time I had used a Trade Centre dealership, and overall my experience was really good. I didn't take their part-exchange offer as I felt it was a bit low, however everything else was great. The staff were lovely and the car I chose has had no issues. When I picked it up, it had been cleaned and prepared for me, which was appreciated.

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"Ford Fiesta"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with my new car and happy with the service I received.

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"I would give a rating of 4."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give a rating of 4. This is because there was a lot waiting around, due a promotion that was on when we purchased. After care was good and issues with the car were dealt with in a timely manner.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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"Fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased from the Trade Centre at Neath and the car is fine, driving okay. The customer service was also fine. 5 out of 5.

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"Quick and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick and easy sales process with the Trade Centre. There were some issues with trying to get a same day drive away but overall they were great and made it work for us.

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2 days after having the car I had to call AA due to a battery fault, whilst not ideal situation I contacted TCW and was spoke to with the utmost respect & told to bring the car back down, battery was changed within the hour. I could not have asked for better customer service.

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"Peugeot 308"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our new car from The Trade Centre is okay, apart from an issue with a loose trim which is being dealt with. Good customer service as well when buying the vehicle, so I would look to go back again.

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Dealership Information

The award winning and largest independent used car supermarket in the U.K, The Trade Centre Wales prides itself on providing the highest quality used cars at the very best value. Selling over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car the same day. 

Every single car undergoes a thorough 99-point vehicle safety inspection, full valet and pre-handover check, so you can trust that your new car will leave the showroom in prime condition. Furthermore, the dedicated customer service centres are open six days a week to ensure that we are always on hand for any post-sale queries or advice.

With used cars available from with low monthly payments and zero deposit finance available, upgrading your car easy. Each outlet has a dedicated car finance team who arrange car finance for over 1000 customers every single week and we can tailor-make a deal to suit your budget, including paying off any current finance that you may have on the car that you are trading in. Why not save time and pre-arrange your car finance using the eligibility checker. 

With over 500 cars in stock at Neath, we hope that you'll pay The Trade Centre Wales a visit soon and let us count you amongst the thousands of loyal customers that never buy their vehicles anywhere else!

Representative APR 15.9%

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1999

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
197 reviews4.7 out of 5 stars — Rated Excellent
Excellent
158
Very Good
35
Average
0
Poor
0
Terrible
4

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  • Contact Information

    Address

    The Trade Centre Wales (Neath)
    Neath Abbey Business Park
    Neath
    Neath Port Talbot
    SA10 7DR

    Get in touch

    01792 814300
    https://www.thetradecentrewales.co.uk/used-cars-neath/

    Opening times
    Mon 09.00 - 21.00
    Tue 09.00 - 21.00
    Wed 09.00 - 21.00
    Thu 09.00 - 21.00
    Fri 09.00 - 21.00
    Sat 09.00 - 18.00
    Sun 09.00 - 18.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Trade Centre Wales (Neath)

    Company Formed: 1999
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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