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29 reviews from our car dealer reviews community
Leave a review for Trade Right Cars Cardiff
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29 reviews from our car dealer reviews community

Leave a review for Trade Right Cars Cardiff
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"Jeep purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you gents. Trade right cars sold me a very nice Jeep. Good service and very efficient . Will use again

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+4 Found this review helpful

Nick Jordan from Trade Right Cars Cardiff in response to Jeep purchase

Thanks for taking to time to leave us this lovely review. Best Wishes, Trade Right Cars

"My new car place "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an amazing Mini from here. They were fantastic and went the extra mile for me. Also included a free aa cover. Have recommend to friends and family

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+5 Found this review helpful

Nigel J from Trade Right Cars Cardiff in response to My new car place

Thankyou for the review, glad to help. Thanks for recommending us. Take care, Nigel

"Very good price "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Helpful service was great and very good car. Thank you to your team

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+6 Found this review helpful

Nick Jordan from Trade Right Cars Cardiff in response to Very good price

Thank you for taking the time to leave us this review. Best Wishes, Trade Right Cars

"Easy and hassle free "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy and enjoyable buying a car from here. Reserved online and collected a few days later. Thank you Nick and team

Nick Jordan from Trade Right Cars Cardiff in response to Easy and hassle free

Thank you for taking the time to leave us this lovely review. Best Wishes, Trade Right Cars

"Thank u guys "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car back in September. I’ve had it for a couple of months now and I love it, the car is perfect. I recommended them to my brother who also bought a car. Thank you trade right

Nick Jordan from Trade Right Cars Cardiff in response to Thank u guys

Thank you for taking the time to leave us this lovely review. Best Wishes, Trade Right Cars

"Great from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the new car, the team were excellent throughout.

Nick Jordan from Trade Right Cars Cardiff in response to Great from start to finish

Thanks for the lovely review. Best Wishes, Trade Right Cars

Nick Jordan from Trade Right Cars Cardiff in response to Great from start to finish

Thanks for the lovely review. Best Wishes, Trade Right Cars

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mini a couple of months ago as I needed a car to take to university. The team were very helpful and nothing was too much trouble. I went to this garage because of the reviews and it certainly matched my expectations. Thank you very much!

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+10 Found this review helpful

Nick Jordan from Trade Right Cars Cardiff in response to Fantastic service

Thank you for taking the time to leave us this lovely review. Best Wishes, Trade Right Cars

"Highly Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish, a very pleasant experience. Myself and my wife have been searching for a low mileage Mercedes with a panoramic roof for a number of weeks. I found the perfect one at this dealership. One quick phone call and Nick sent me all the details and a video of the car. Within a couple of days, the car was delivered to us in Bristol free of charge and with a full tank of fuel! Nice touch. I wouldn’t hesitate recommending this garage to anyone. The car was exactly as described and drives perfectly. Look forward to doing more business in the future.

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+11 Found this review helpful

Nick Jordan from Trade Right Cars Cardiff in response to Highly Recommended

Thank you for taking the time to leave us this lovely review. Best Wishes, Trade Right Cars

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"Friendly, but incompetent."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start, I saw an ad on autotrader for a Mercedes A class, AMG LINE premium. Ticked every box I wanted and I immediately enquired with the garage, response to my enquiry was swift and polite and Nick was really easy to deal with and was very accommodating. I made him aware I was travelling 5 hours on the train to come see the car and to alleviate my worries he sent me a further video of the car as I asked to see any imperfections and the car close up. I wanted to make sure the journey was worth it so was naturally cautious. Video sent and all looked great, infact a little too good be true. The car was serviced for me and I was told that 3 new tires had been put on as a courtesy for the long journey and the price I was paying for the car I’d be expecting top quality. At this point Nick was a hero in my eyes, what a top bloke. I hopped on the train and a few connections later got to Cardiff and arrived at the garage after a quick taxi from the station. Immediately greeted by Nick who was expecting me, he opened the car and pulled it into the light so I could have a good look, and this is where the problems started. The vehicle had done just over 45,000 miles, so let’s be honest it’s going to have imperfections. A few small scratches and chips in the paintwork and I began to become dubious about the quality of the car, a few too many for my liking. The front bumper and paintwork were speckled with chips which was fairly noticeable. Next to the grill was a large mark, possibly the remnants of a bird, or a BIG fly? Regardless, very odd that this wasn’t noticed and hadn’t been cleaned as it looked like damage. Anyway, I get in the car to check the interior after deciding the exterior was distinctly average and by this point I was being fairly thorough with my checks. I sit in the passenger seat, and within seconds I notice a chip in the windscreen, and a cigarette burn in the drivers seat. Astonished I point them both out and to my amazement “they weren’t noticed” by neither Nick or the MOT’ing garage (Apparently) A further check of the windscreen showed multiple chips in the glass, yes these can be filled but the main chip/crack would need replacing in my opinion. Onto the alloys.. 3 out of the 4 were scuffed which I accept, again this is likely in a 4 year old car. The 4th alloy? No scuffs.. weird. Oh wait, I’ve looked closer and it’s been repaired.. BADLY. The scratches had clearly been cut/sanded out and repainted. Ultimately, this alloy looked garbage. Nick, then says in standard salesman lingo “well let’s see if we can do anything on the price” - No thanks, car not as described, imperfections far exceeding expectations. To make things worse, I then reviewed the videos that had been sent of the vehicle, and despite Nick stating that he hadn’t seen the chip in the windscreen or the cigarette hole in the drivers seat, somehow these were “missed” or tactically left out of the videos I was sent. Finally, Nick eventually pushed to taking £600 off the vehicle, however this wouldn’t cover the cost of the repairs / replacements etc to get the vehicle up-to standard. In conclusion, I’d be VERY wary of dealing with this company and Nick. I believe that to achieve a sale he was dishonest, and attempted to pull the wool over my eyes. He had no care for my journey to view the vehicle, which then led to another 7 hour trip to get home and more financial outlay. Also, Nick has stated via txt that he will reply to this review and refute what I have said. I did say I wasn’t going to be overly critical and I think this is a fair review. I’ve slept on the day and the incident and this is my true reflection. I also have images of the imperfections if the argument comes to that.. Disgruntled but an expensive and time consuming lesson learnt.

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+1 Found this review helpful

Dave Watson in response to Friendly, but incompetent.

People like yourself should stick to brand new cars and avoid second hand cars altogether 😂😂

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"5 Star Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled from Scotland to pick up my Mini Cooper and what great service from start to finish. Phone communication was brilliant and helpful advice for my journey home from Nigel. Would definitely recommend

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+8 Found this review helpful
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Dealership Information

Welcome to Trade Right Cars Cardiff

Hello and thank you for visiting us here at Trade Right Cars. We are a family-run car dealership in the heart of Cardiff. Established in 2011, we strive to deliver the highest quality used cars on the market. We specialise in buying, selling and sourcing vehicles to very highest standard and showcase them in our indoor showroom and forecourt. We hold around 40 vehicles, these can range from small hatchbacks to SUV'S and luxury saloons. Our aim is to cater for every need.

We have a wealth of experience in the motor trade. This has allowed us to make many connections, gain valuable insight into choosing the right cars to ensure we offer the best possible service and price. Our cars are sourced locally from main dealers, we don't use auction sites. You can be confident that our cars are thoroughly checked over and only the very best examples will reach our forecourt. We have sold in excess of 5,000 cars since our dealership began and built a great reputation both locally and on all online platforms. We would like to thank our loyal customers for their support and kind reviews they have left.

The perks of purchasing a car from us is that you will receive a friendly and positive experience. Our staff are very knowledgeable and will go the extra mile to ensure that all of your questions are answered. It is a very relaxed atmosphere at our dealership, there is no pressure selling whatsoever. Please feel free to browse at you own leisure, we are not a commission-based dealership, we are here to help you find the right car.

We have sold many cars throughout the UK and even as far as Spain and Portugal. We can offer video and live FaceTime streams so you can see every aspect of the car. Home delivery is available and if you're within 50 miles, it is free of charge. With every car sold here, you will receive a complimentary 12 month AA breakdown cover. To take advantage of our reservation policy, we will hold a car until you have the chance to visit our dealership for a small fee. This can be done by reserving the car online of giving us a call. It offers complete peace of mind that the car you like will still be available when you arrive.

Both finance and part exchange is available. Our part exchange valuations are very competitive and accurate to the very day with our online valuation systems. We can offer personalised finance packages with terms available up to 60 months to suit your budget. We use a number of finance companies so the best interest rates can be acquired. With or without a deposit, the choice is yours. Apply online today on our 'Finance' section.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.3 out of 5 stars — Rated Very Good
Excellent
21
Very Good
3
Average
0
Poor
5
Terrible
0

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    Contact Information

    Address

    Trade Right Cars Cardiff
    483 Cowbridge Road West
    Cardiff
    Cardiff
    CF5 5TG

    Get in touch

    02920 577 775
    http://www.traderightcars.com

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    34%
    Percent of reviews responded to by this dealer

    Additional Information About Trade Right Cars Cardiff

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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