98% Reviews
replied to
94% Recommend
to friend


2,152 reviews from our car dealer reviews community
Leave a review for V12 Sports and Classics Hinckley
Leave a review

2,152 reviews from our car dealer reviews community

Leave a review for V12 Sports and Classics Hinckley
Leave a review
"Good price and welcoming poor aftersales"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good price vehicle. Hopefully sales. Even pick-up from station. Very helpful. Sort out paperwork. V12 Sports & Classics like you sign for the car BEFORE you check over on pickup. My car was just washed ???. Missing spare wheel. And TOOK 5 days to get the £99 deposit transferred back. (Which was paid immediately to hold vehicle)..nice to sell you a car then when paid....see ya..

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Worst dealership ever, sell faulty cars!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes-Benz E220 2014 from V12 Sports & Classics on 23rd of May 2018, after discovering a rattle on cold start I booked it in at a authorised repairer, they diagnosed the fault as the timing chain. Upon contacting AA Warranty or "Motorway direct" they instructed the dealership seek authorisation from me to strip the vehicle fully removing the engine for inspection and evidence. I authorised this and the garage confirmed their findings, the timing chain was faulty and stretched, causing reduced power and a horrible noise on cold start, this was cleverly hidden as the car was driven to me for a test drive so was already warm. AA warranty has refused to pay for the work and so has V12 Sports and Classics stating a car I have owned for less than three months, has suffered from wear and tear, a horrific breach of my consumer rights and has refused to pay the repair charge after the repairing garage has advised me not to drive the vehicle due to the risk of the chain jumping a tooth and destroying the engine. They told me I should've waited until the chain snapped to claim, even though the claim limit on the warranty is £2k and it's a £6k engine.... Good way to get out of that one! SCAM. DO NOT WASTE YOUR MONEY HERE, they breach your consumer rights and sell defective cars.

Get Car Leasing

Reviewer has confirmed their email address

+7 Found this review helpful

Staff from V12 Sports and Classics Hinckley in response to Worst dealership ever, sell faulty cars!

Hello, Thank you for taking the time to share your experience. We apologise for the inconvenience caused to you regarding this matter. Our customers have ample opportunity to review the vehicle to enable them to make an informed decision prior to purchase. Our vehicles are fully assessed and priced accordingly to the condition and presence/absence of service history. Kind Regards, V12 Sports And Classics

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Poor after sales"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 9 grand car from V12 sports and classics which aa supposedly checked. No working stereo and lack of interedt and communication with a supposed contractor who they appoint to look into this. Constant chasing zero communication and caf clearly not as described wouldnt recommend.

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful
"Amazing service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service from V12 Sports & Classics! Called up Saturday lunchtime to see if a car was still in stock at the branch in Stoke on Trent- within 30 minutes I arrived at the garage after being told it was still available, no pushy sales person there jumping on my back, just helpful guys there who showed me around the car, answered any questions I had with excellent knowledge and not once did I hear the dreaded words "so what do you think & how are you paying?" like I've experienced at so many other car dealerships. Allowed me to think in my own time what to do and didn't keep pushing for an answer - set a deposit down on the car to hold it until could get to the bank to do the transfer without feeling like I was being "talked into" doing so and pressured. Within two days was there again to pick the car up in my own timescale! Kept me fully updated when the car was ready and when the funds had been received from the bank which of course to no surprise the bank took their time with (no fault of V12 of course). Collected the car and provided me with all the paperwork I needed and also had email copies of my warranty which is extremely useful! A complete breath of fresh air for a car dealership and so happy and helpful to deal with - would recommend to anyone even if it means a long drive to one of their branches - their cars are also all in absolute top condition and they really know their stuff!

V12 Marketing Team from V12 Sports and Classics Hinckley in response to Amazing service!

Hi Frankie, Thank you for taking the time to share your experience. We are delighted to hear that you are happy with the level of service provided. We wish you many safe and happy journeys with your car and we look forward to your next visit!

"Excellent "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service even dealt with emailing all paperwork over to finance company was driving the car next morning

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

V12 Marketing Team from V12 Sports and Classics Hinckley in response to Excellent

Thank you for taking the time to share your experience. Enjoy your car and drive safely, we look forward to your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Few Faults "
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Few faults with the car that we bought from v12 which haven't been sorted. service was good to a point. Shame about the faults. wouldn't recommend to be honest.

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful

V12 Marketing Team from V12 Sports and Classics Hinckley in response to Few Faults

Hello, we are sorry to see you are unhappy with the car you've purchased from us. Please contact us on social@v12sports.co.uk with some further details and we'll gladly look into the case for you. Thank you in advance!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"WOULD NOT USE THIS COMPANY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car last week, they said the car had 6 months manufacture warranty, they also said they would fuel up the car. Once the paperwork was completed they said, they will not fuel it up as it was not company policy, why LIE? Today I contacted the manufacturer which said there is no warranty. I contacted V12 about this, the person was rude over the phone, told me they wouldn't do anything about this and told me to go and and do what you want. When I first looked at the car, it was OK, but not properly clean. They said the car would be cleaned, while I waited, When I brought the car home, it has a huge white stain in the boot. which wasn't there when I first looked. Seriously If you want to ruin your day, use these guys, they will definitely do that, but I don't know how they are still trading.

Get Car Leasing

Reviewer has confirmed their email address

+10 Found this review helpful

Kirsty, Marketing Team from V12 Sports and Classics Hinckley in response to WOULD NOT USE THIS COMPANY

Hi, we are sorry about the experience you have had with us. This is not the level of customer service we are trying to achieve. Please contact us on social@v12sports.co.uk so we can investigate this case. thank you in advance!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"we recommend"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came to look at a Mercedes, all looked good, seemed the best value for money out of the ones we had seen. we've had it for over a month now and no issues.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Kirsty, Marketing Team from V12 Sports and Classics Hinckley in response to we recommend

Hi, thank you for the kind words. We are delighted to read about your positive experience. Enjoy your new car and we wish you many safe and happy journeys!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Lack of communication "
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Things took a little longer then expected when purchasing from here, mainly from lack of communication. I will however say the car was good and I'm pleased with it. so not all bad!

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful

V12 Marketing Team from V12 Sports and Classics Hinckley in response to Lack of communication

Hi, this is not the customer experience we are trying to achieve. Please contact us on social@v12sports.co.uk if there is something we can do for you.

"I bought last year"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks a lot it was my fault,i made a wrong payment, two months ago toward your company after i went in to my Bank two advice me in five weeks i have money back.I wait for nothing.I rung V12 Sport and Classics team was very kindly and sent money back,Appreciate,thank you very much.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Kirsty, Marketing Team from V12 Sports and Classics Hinckley in response to I bought last year

Hi, We are delighted to hear that you are happy with the level of service provided. We wish you many safe and happy journeys with your car and we look forward to your next visit!

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!

All our cars are independently inspected and certified by one of the biggest motoring organisations in the UK, the AA. This is done by a comprehensive 128-point check on each and every car. No other car supermarket in the UK is coupled with the AA like V12 Sports and Classics.

We were established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind.

✔ For your complete peace of mind, choose from over 1600 used cars that have been independently Inspected & Certified by the AA!

✔ Buy with confidence and get a great deal

✔ Drive your new car away the same day

✔ Low-rate finance is available

✔ Rated best value cars in the UK

V12 Sports and Classics currently have 4 sites. 

Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ

Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG

Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE

Worksop – 63-65 Retford Road, Worksop, S80 2QD

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2152 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1664
Very Good
414
Average
26
Poor
18
Terrible
30

Add Review

  • Submit new information
  • View 13 more dealership images

    Contact Information

    Address

    V12 Sports and Classics Hinckley
    Unit 23 Harrowbrook Road
    Hinckley
    Leicestershire
    LE10 3DJ

    Get in touch

    01455 245210
    https://www.v12sportsandclassics.co.uk

    Opening times
    Mon 10am-7pm
    Tue 10am-7pm
    Wed 10am-7pm
    Thu 10am-7pm
    Fri 10am-7pm
    Sat 10am-6pm
    Sun 10am-4pm

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About V12 Sports and Classics Hinckley

    Company Formed: 2005
    Company Registration: 5861786
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: V12 Sports and Classics LTD
    VAT Number: 896859727


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more