My brother recently bought a Ford Kuga from V12 Sports and Classics, I was looking at upgrading my car and he recommend V12. He said the stock, prices and staff were spot on. I called and enquired about a Renault Captur and from the first contact the salesman was helpful, polite and very knowledgeable. The customer service remained excellent through-out the whole sale, and when I went to collect the car it was so clean, shiny and had been sanitised through-out. I absolutely love the car, its brilliant. I recommend V12 to my mum and she collected yesterday, she was really impressed with the service and purchase too! I will continue recommending this dealer and I'm sure my brother and mum will too!
Reviewer has confirmed their email address
Aftersales from V12 Sports And Classics in response to Can't recommend enough
Thank you for the positive 5 star review
Steve the salesman that dealt with my sale was absolutely brilliant, he really looked after me, and couldn't do enough. He was nice to speak to and didn't put my under any pressure. I bought a new BMW, its incredible, very enjoyable to drive, and looks amazing!
Reviewer has confirmed their email address
Aftersales from V12 Sports And Classics in response to Brilliant sales staff
Thank you the positive feedback and we will be sure to pass on the kind words to Steve.
I'm really happy with the Ford Mondeo I bought, I really like the car, its nice to drive and really comfortable, it's in top condition and the price was very fair. The staff at V12 were friendly and polite and always on hand to help - nothing was too much trouble. I wouldn't hesitate to buy again from here.
Reviewer has confirmed their email address
Aftersales from V12 Sports And Classics in response to Nice quick and easy
Thank you for the positive 5 star review
As an owner of multiple businesses, I have never left a negative review as it can hurt a company’s reputation, but I’ve had to break my own rules and share how bad the circus act at V12 is. I’m sure everyone scrolling here can read all the “I love my new BMW / Mercedes / Lexus” but firstly that’s a love for the manufacturer’s product, not for V12’s service or lack of. Secondly they ask you to leave a review the day after you’ve bought the car, not months down the line after their true practices come to light. If I could leave a zero star review for this shocking company I would. Everything from promising a minimum trade in price over the phone (which apparently they NEVER DO) to then reducing that trade in price by £750 once we got to deal time in the showroom. Then being forgotten about and left waiting for 55 minutes in the showroom. To getting a car with issues (clanking drive shaft) and told it’s down to wear and tear after only a few days of owning the car. Making constant calls to V12 team and either being on hold for 40 mins for the line to then go dead, or getting the “leave it with me and I’ll call you back before the end of the day” lie and no one ever calling, so back to square one the next time I had time to call again. Trying to get a claim on a drive shaft went on for months and cost me trips to multiple garages, miles away for diagnostics (because I couldn’t find anyone locally who would work with the warranty company they convinced me to buy a 12 month extended warranty from at the time of sale) only to be told my issues aren’t covered by the warranty company because the drive shaft is worn not broken. V12 played the same game and simply have you going round in circles until they wear you out and it’s just not worth your time any more. This was a £300 fix that if I knew how much V12 would mess me around I'd of happily paid for the repair back when it was first discovered just to save pulling my hair out and being insulted with lies for months. If you read this V12, you failed me as a “valued customer”. If you’re reading this as a possible customer, I’d just say if I lived anywhere near this place, I’d go and stand outside and warn people to stay well clear. I’m sure V12 will respond to this with something along the lines of “email and we'll look into this,” or “all our cars are covered by AA checks, MOT’s, warranties so your claims are invalid” etc. but I simply can't let V12 waste any more of my time or money going in circles. Call me to sort this if you like V12 but I'm not chasing you. I'll update this review if this gets sorted or anything changes.
Reviewer has confirmed their email address
professional service, sellers know their job. I recommend
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After sales from V12 Sports And Classics in response to I recommend V12 Sports
Thank you for your positive review, very much appreciated
The customer service and was excellent and staff very friendly. The cars are great quality and good value for money. I'm very pleased with my Jaguar its a lovely car and received great service.
Reviewer has confirmed their email address
After sales from V12 Sports And Classics in response to Would recommend
Thank you for your positive review, very much appreciated
Found V12 very helpful and and great to deal with. I'm really pleased with my Audi and pleased that they have offered to pay for an MOT for me because it has less than 6 months left. Just told me to go and have it done and send them the bill. Can't ask for more than that, very fair. Would recommend.
Reviewer has confirmed their email address
After sales from V12 Sports And Classics in response to Very good company to deal with
Thank you for your positive feedback, much appreciated
Oliver was brilliant he was really helpful. I felt like I got a professional efficient service from these guys, I've already told a friend about them and suggested he gets his next car from V12. I will be back in the future, can't fault them.
Reviewer has confirmed their email address
After sales from V12 Sports And Classics in response to Really helpful
Thank you the positive feedback, we will be sure to pass on your kind words to Oliver in our Hinckley Showroom.
This is the second car I've bought from V12 Sports and Classics, my brother bought his car from them and my sister also! Highly recommended, the customer service is very good and their cars are always immaculate and good value. I will be back again when I need my next car.
Reviewer has confirmed their email address
After sales from V12 Sports And Classics in response to Excellent
Thank you very much for the positive 5 star review and the great feedback.
I'm absolutely delighted with my Peugeot, its a really lovely car. I found this company on Autotrader because I knew I wanted a specific car and this was by far the best one on there and the best price. Would definitely recommend them to others, they went above and beyond to be helpful.
Reviewer has confirmed their email address
After sales from V12 Sports And Classics in response to Over the moon
Thank you the positive feedback and we will be sure to pass on the kind words to the staff in our Hinckley Showroom.
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!
All our cars are independently inspected and certified by one of the biggest motoring organisations in the UK, the AA. This is done by a comprehensive 128-point check on each and every car. No other car supermarket in the UK is coupled with the AA like V12 Sports and Classics.
We were established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind.
✔ For your complete peace of mind, choose from over 1600 used cars that have been independently Inspected & Certified by the AA!
✔ Buy with confidence and get a great deal
✔ Drive your new car away the same day
✔ Low-rate finance is available
✔ Rated best value cars in the UK
V12 Sports and Classics currently have 8 sites.
Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ
Luton - Leagrave Road, LU3 1RH
Newcastle Under Lyme - Liverpool Road A34, ST5 9DX
Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG
Witham - Rivenhall North Filling Station, Witham, CM8 3HB
Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE
Nelson - 2-4 Turner Road, Lomeshaye Business Park, BB9 7DU
Worksop – 63-65 Retford Road, Worksop, S80 2QD
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 1601 | |
Very Good | 376 | |
Average | 15 | |
Poor | 18 | |
Terrible | 30 |
V12 Sports And Classics
Unit 23 Harrowbrook Road
Hinckley
Leicestershire
LE10 3DJ
Mon | 10am-7pm |
Tue | 10am-7pm |
Wed | 10am-7pm |
Thu | 10am-7pm |
Fri | 10am-7pm |
Sat | 10am-6pm |
Sun | 10am-4pm |
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