The worst mistake I ever made buying from V12. I purchased a car from these paying an extra £300 for 12 months Warranty by the AA. I have had the car less than 2 months and have had 3 different major problems with it. It is now been dumped on them as I can't take the upset anymore. It isn't the AA like they so proudly display on all their vehicles it's a company called moterway direct plc. Who's warranty isn't worth the paper it's written on. As for the after sales man Brian he is the rudest Customer service person I have ever met. They are nice when you are buying the car but have you tried their after sales that's the test. So if you do buy from this company let's hope you don't have any problems like I have faced. I now have no car which I have given them 7 days to repair after dumping it on them as I couldn't take any more not heard anything back from them like I said the customer service is rubbish.
Reviewer has confirmed their email address
Staff from V12 Sports And Classics in response to Rubbish after sales
We are sorry to read about your experience. The person in after-sales to whom you are referring to no longer works for V12 sports and classics, if there is anything more we can assist you with, please don't hesitate to contact us on social@v12sports.co.uk
No issue at all with Vauxhall Mokka! I purchased it from V12 in February and I have had no issues with it! It was in pristine condition when I collected it. The dealer was very helpful and friendly and I got the car for a good price. Very happy.
Reviewer has confirmed their email address
Marketing Team from V12 Sports And Classics in response to Really happy!
Thank you for the kind words. Your feedback is much appreciated.
I bought a Peugeot 2008 from here in in February and I have had some issues with it. It's been in for repair but it's not much different and still having issues. The after care is not good. I wouldn't recommend.
Reviewer has confirmed their email address
Marketing Manager from V12 Sports And Classics in response to had some issues...
We are sorry to hear about your experience with our after-sales department. if you could contact me on social@v12sports.co.uk whereby we could discuss the matter further thank you in advance
I have had a really good experience using V12 to purchase my BMW in February. I found the staff to be really helpful and friendly and the car was clean and in very good condition. I have had no issues and I think I got a very good deal, they gave me a good price for my old car. I would recommend.
Reviewer has confirmed their email address
Marketing Manager from V12 Sports And Classics in response to No issues at all!
Thank you very much for the positive review, and we look forward to seeing you again when you decide to buy your next car. Happy Driving .
I bought a Clio from V12 in April. It was nice and clean and in good shape and up to now I have had no issues with it. it was clean and in really good shape and I would happily recommend this dealership.
Reviewer has confirmed their email address
Marketing Team Member from V12 Sports And Classics in response to Clio Buyer
Thank you, your review is highly appreciated, We wish you many safe and happy journeys.
I have had my Volkwagen Golf for a few months now. I have had no major issues with it. The car could have been a bit cleaner and they left the sale sign in it but it was in good condition overall when I received it and it's worth the money. The dealers were quite helpful. I would probably recommend!
Reviewer has confirmed their email address
Marketing Team Member from V12 Sports And Classics in response to Not too bad!
Thank you, your review is highly appreciated, We wish you many safe and happy journeys.
Happy over all! The car could have been cleaner but it was in good condition and i have had no issues with it up to now. The dealers were knowledgeable and helpful and the car is worth every penny. I would recommend.
Reviewer has confirmed their email address
Marketing Manager from V12 Sports And Classics in response to BMW buyer
Thank you for the positive review and recommendation. We look forward to seeing you again when you decide to buy your next car. Happy Driving.
I purchased a Nissan Qashqai in January and I am really happy. I have had no issues with ti at all up to now and When I received it, it was lovely and clean and matched it's description perfectly. The staff were very helpful and friendly and I would happily recommend V12 sports and classics to anyone.
Reviewer has confirmed their email address
Marketing Manager from V12 Sports And Classics in response to Perfect.
Thank you for the positive review. Happy Driving.
Went over a week ago to buy a car. Unfortunately, the deal didn't go through. A week later went again and were seen by the same assistant who was fantastic. Definitely recommend these guys and would like to commend how good Adams customer service was. Thanks a lot guys.
Marketing Team Member from V12 Sports And Classics in response to exceptional customer service from Adam
Thank for the positive review.
Found out 2 months after buying a car from this company that the mileage had been clocked. I contacted the company to ask to return the car and have my money refunded. The after sales care was very poor, the manager was dismissive and uninterested and I received no apology for my inconvenience and distress. Although they accepted the car back, this was not without much negotiation resulting in solicitor involvement and at a large cost to myself.
Reviewer has confirmed their email address
Marketing Team Member from V12 Sports And Classics in response to Awful company. DO NOT USE
We are sorry to read about your experience, according to our records, this matter has now been resolved.
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!
All our cars are independently inspected and certified by one of the biggest motoring organisations in the UK, the AA. This is done by a comprehensive 128-point check on each and every car. No other car supermarket in the UK is coupled with the AA like V12 Sports and Classics.
We were established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind.
✔ For your complete peace of mind, choose from over 1600 used cars that have been independently Inspected & Certified by the AA!
✔ Buy with confidence and get a great deal
✔ Drive your new car away the same day
✔ Low-rate finance is available
✔ Rated best value cars in the UK
V12 Sports and Classics currently have 8 sites.
Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ
Luton - Leagrave Road, LU3 1RH
Newcastle Under Lyme - Liverpool Road A34, ST5 9DX
Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG
Witham - Rivenhall North Filling Station, Witham, CM8 3HB
Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE
Nelson - 2-4 Turner Road, Lomeshaye Business Park, BB9 7DU
Worksop – 63-65 Retford Road, Worksop, S80 2QD
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 1601 | |
Very Good | 377 | |
Average | 15 | |
Poor | 18 | |
Terrible | 30 |
V12 Sports And Classics
Unit 23 Harrowbrook Road
Hinckley
Leicestershire
LE10 3DJ
Mon | 10am-7pm |
Tue | 10am-7pm |
Wed | 10am-7pm |
Thu | 10am-7pm |
Fri | 10am-7pm |
Sat | 10am-6pm |
Sun | 10am-4pm |
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