Faran P, October 2025
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have purchased cars from V12 Sports and Classics before. This time, I bought a Toyota Corolla. It was a bit frustrating getting the finance sorted and having to go to the branch on two occasions, but other than that it was fantastic. I will still give it 5 stars as I am really happy with the car.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Fantastic
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
Richard, October 2025
"3.5 stars overall"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is all good with the Discovery I bought in September. The buying process was going very well until I was asked if I wanted to get AA cover for £150. When I said no, they then said the £150 would now be an admin fee, which ruined my experience. Overall, I would rate it 3.5 stars. I would still recommend them based on the service I received up until that moment and how good the car has been.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 3.5 stars overall
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Reece, October 2025
"Happy with the service "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was happy with the service when buying the Seat Ateca.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Happy with the service
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Annonymous, October 2025
"Process was very relaxed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first electric car and it is a lot of fun, jack was the salesman who i dealt with and he was very friendly made the process very relaxed and smooth.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Process was very relaxed
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
James W, October 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Tesla Model 3 we purchased has been great, and the customer service was okay. I would give my overall experience 4 stars.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 4 stars
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Charlie R, September 2025
"4/5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, so good! Quick turnaround, the car was cleaned, and there were no issues during the sale. Everything was straightforward and easy.I'd rate my overall experience a 4/5 stars.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 4/5
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
Ralph, September 2025
"Happy so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We travelled to the stoke branch to purchase a Volvo V90. When we arrived we were greeted by friendly and helpful staff who made the whole process really easy and simple. Since having the vehicle we haven't had any issues and have been really happy with it so far.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Happy so far
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
ANDREW S, September 2025
"The go to place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5, this is my 3rd car from v12, 2 from meir dealership and 1 from Newcastle under lyme depot, my last 2 car i have dealings with Jack who always acts with the customers best interests, I really don't think i could go anywhere for my cars, V12 Will always be my go to 1st car dealership
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to The go to place
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
Stephen C, September 2025
"happy, no complaints"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Harry was very professional and helpful, the car was valetted spotlessly. I recently got it serviced and everything was fine so I am happy no complaints.
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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to happy, no complaints
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
Nicola L, September 2025
"Can't fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am pleased with my vehicle, I dealt with harry and everything went smoothly, it was great customer service, I can't fault.
+0 Found this review helpful
Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Can't fault
Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics
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