Warren, October 2024
"5 star service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've recently purchased a VW transporter from Lynn & Dave. From the very outset both were very friendly, helpful, knowledgeable and extremely professional people to deal with. Buying my van through from vanfair was made easy because of Lynn & Dave.
What I also like and really appreciate from vanfair is they work on a first come first serve basis in terms of enquires. My new van had several enquires and luckily for me I enquired about the VW transporter first. True to their word, Lynn & Dave reserved my slot to view the van first. This is very refreshing in today's world and a huge thumbs up to vanfair.
Even vanfairs after sales are 5 star. I had a small issue a day after purchasing my van. I called Lynn & explained what's happened and straight away she put my mind at ease. Dave kindly came to my house to collect the van and rectify the issue. He then dropped my van back off a day later, even topping up the fuel he'd used whilst fixing the issue.
Vanfair go above and beyond for there customers & I'll be sure to recommend them to others.
One last huge thank you from me to Lynn & Dave, it was a real pleasure doing business with you.
+0 Found this review helpful
Dave from Vanfair Ltd in response to 5 star service.
Hi warren, it was a pleasure doing business with you, I am very please you found our service good, we really do try, hopefully now you will have many trouble free miles, thanks for the great review, Dave & Lynn
Julian B, July 2024
"helpful dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my van after securing with a deposit after seeing it online. Van as described, sellers helpful and knowledgable, went out of their way to help with the sale, and aftersales support too. Pleasant and honest sellers, recommended.
+1 Found this review helpful
Dave from Vanfair Ltd in response to helpful dealer
Thank you for the review Julian, we try our best to supply great vans and customer service, we are very happy you are pleased with our service thanks again Dave and Lynn
Paul, April 2024
"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just picked up a truck, the vehicle was much better the expected, Lynn and Dave were great explaining all the gadgets and so friendly, will be buying my vehicles here from now on.
+0 Found this review helpful
Dave in response to Amazing service
Thanks Paul, glad you are happy, hope to see you again
Anonymous, March 2024
"Great service & vehicle"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great communication from the start, really pleased with the vehicle, finance arrange via them with a well known brand. One small issue after collection that was rectified without issue
+0 Found this review helpful
Thomas H, March 2024
"Highly Recommended!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Lynn and Dave were both very helpful and friendly. The van was perfect as seen in the pictures and payment was easy and quick. Would highly recommend to anyone looking to buy a van.
+0 Found this review helpful
dave from Vanfair Ltd in response to Highly Recommended!
hi tom, really pleased you are happy with your van, it was a pleasure doing business with you, Dave
Corbin&Flora, March 2024
"Brilliant, very easy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We recently bought a van through Van Fair and couldn't be happier with the experience. As first time buyers they helped us feel really comfortable and supported and we didn't feel pressured at all. They facilitated a part ex with ease as well as giving brilliant insurance advise. Thank you Lynn!
+0 Found this review helpful
Nathan W, March 2024
"Van Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently had the pleasure of purchasing a van from Vanfair and the experience I received from Lynn and Dave was second to none from start to finish! Thoroughly recommend!
+0 Found this review helpful
Anthony, March 2024
"Great Service, as always"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have purchased a van from Dave and Lynn previously and was fortunate enough to deal with them again when I needed another vehicle.
They have a great selection of stock, are friendly, approachable and honest. Nothing is too much trouble and their knowledge is some of the best I have experienced.
Great company to deal with and when I need another van, I know where I will be going!
+0 Found this review helpful
Paul, March 2024
"EXCELLENT VALUE AND SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a VW Transporter from Dave & Lynn at Vanfair Ltd. Really good value for money in the marketplace, excellent product knowledge and exceptionally well presented, unlike a lot of commercial vehicles I’ve seen for sale.. WOULD HIGHLY RECOMMEND TO ANYONE LOOKING FOR A QUALITY USED VAN.
+0 Found this review helpful
Bek, March 2024
"Disappointing Dealership Service."
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am disappointed by the service provided at the dealership by a woman attendant. She lied to me that vehicle was available and arranged an alternative customer without properly notifying me.
+0 Found this review helpful
Dave from Vanfair Ltd in response to Disappointing Dealership Service.
Hi Bek, I feel very disappointed that despite holding the truck for you without a deposit which we never do you blame us for selling it to someone else, you told us your finance was approved but that was at odds with what your finance company told us, you said you would not pay a deposit until you had seen it (fair enough) but failed to come and view it, we informed you we had someone else on their way and then you offered a deposit but they were travelling and you had 4 days to do that, once again we have a bad review from someone who has never dealt with us and blames us for their lies and inability to comprehend the facts, Dave
Dave from Vanfair Ltd in response to Disappointing Dealership Service.
Hi Bek, I feel very disappointed that despite holding the truck for you without a deposit which we never do you blame us for selling it to someone else, you told us your finance was approved but that was at odds with what your finance company told us, you said you would not pay a deposit until you had seen it (fair enough) but failed to come and view it, we informed you we had someone else on their way and then you offered a deposit but they were travelling and you had 4 days to do that, once again we have a bad review from someone who has never dealt with us and blames us for their lies and inability to comprehend the facts, Dave
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