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346 reviews from our car dealer reviews community
Leave a review for VR EPS Warrington
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346 reviews from our car dealer reviews community

Leave a review for VR EPS Warrington
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"Immaculate car and exceptional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughters boyfriend (absolutely car mad) helped me choose a new car, I found a few on autotrader and he helped me pick the right one. He said for the high spec, condition and value for money it was the Mercedes Benz SLC from Vanrooyen. I'm so glad I I went for this one, and this dealer too, they were absolutely amazing! Sam, who I dealt with was excellent, he was very helpful, I highly recommend. I found Sam very honest and genuine. I was a bit nervous about not test driving it, but Sam and I had many conversations about the car and the details etc prior to agreeing the purchase, he always answered my questions, very well too. When they came to drop the car off to me, the whole handover was fantastic, I was soo pleased with the car it looked impeccable and even better than advertised! I absolutely love it, its perfect. Its a joy or drive and the kids love it too - so its a winner all round. Thanks Sam and Vanrooyen, I will be a repeat customer for life.

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Martin from VR EPS Warrington in response to Immaculate car and exceptional service

Hi Linda, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Outstanding service and exceptional car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in contact with a dealership who kindly offered to source a car, I gave them a criteria (quite tight); low mileage, less than 5 years old, certain upholstery, price and details etc, they sadly couldn't find the right one for me. I soon after found a Mercedes-Benz C-Class online with Vanrooyen, I loved the look of the car and it ticked all the boxes. When I contacted the dealership Nick was ever so helpful and kind, he was polite and very very patient. The first few weeks after buying the car I was a little taken back, its got much more power than my previous car and took a little bit of getting used to and controlling. I had to contact Nick after buying as I had some questions. When on the motorway the car considerable louder, Nick and I had a few chats about the performance of the car, he talked me through changing the dynamics and now its much quieter - Nick never got irritated with my constant questions, he was always so helpful and pleasant. Now I'm used to the power of the car and fully understand all functions, I'm over the moon and very impressed with it. I can't thank Nick enough for all his help and support and I will highly recommend Vanrooyen and Nick to anybody looking for A* customer service. Thank you.

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Martin from VR EPS Warrington in response to Outstanding service and exceptional car

Hi Elaine, thank you for your positive review and lovely comments, I will pass your feedback onto Nick, much appreciated, Martin.

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"Recommended to me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looked for a new car for some time and couldnt find the right one. My Dad recommended Vanrooyen, he has bought a car from them before and really bigged them up. I found a Mercedes on their website within minutes and loved it! I contacted the dealer and was dealing with Sam, he was really helpful, informative, gave great advice and generally a nice lad to deal with. Sam sent me some further pictures and video's and the car looked stunning, when I went to collect I was blown away, it was even better in person! I couldn't pick a single fault with the car, I'm really enjoying driving it and very glad I choose Vanrooyen to buy from, I will certainly buy again.

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Martin from VR EPS Warrington in response to Recommended to me

Hi Ethan, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Trusted VR - blind bought - fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With everything that is going on at the moment and the current restrictions I was really impressed with VR - they ensured a really smooth, easy process and had a great set up for safe contact-free collection. I contacted the dealer when I found the Mercedes online and from the first call the salesman was very clued up, he had all the information, there wasn't a question he couldn't answer, he was polite and very professional. Everything went very well and the dealership had everything organised for me. We sorted a price for the Mercedes and part exchange, they had 12 months MOT put on the car, serviced, extra warranty and a thorough clean - it was pristine. Its the first time I've ever blind bought a car and trusted a very expensive purchase upfront - but I'm made up and I can't thank VR enough!

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Martin from VR EPS Warrington in response to Trusted VR - blind bought - fantastic!

Leonard, thank you for taking the time to leave us such a positive review, your feedback is much appreciated. Thanks, Martin.

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"Abarth 595"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Abarth 595 I'm really enjoying driving it, its lovely. The staff was helpful and the customer service was great,

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Martin from VR EPS Warrington in response to Abarth 595

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Everything absolutely spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault Vanrooyen at all, I purchased a Vauxhall Zafira and it was the easiest car purchase Ive ever made. I found the car on Autotrader, contacted the dealer, we discussed the car details and my trade in and organised a collection date. Because test driving wasn't able to happen, I relied on the information of the salesman, and he couldn't have been any more bang on - the car was exactly as described online, if not better - I couldn't believe how easy and streamline it was, I highly recommend! I collected the car and the set up was perfect, they had everything sorted for the trade in and it was a quick smooth handover - I will 100% use Vanrooyen again in the future.

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Martin from VR EPS Warrington in response to Everything absolutely spot on

Blake, thank you for taking the time to leave us such a positive review, your feedback is much appreciated. Thanks, Martin.

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"Second car from VR EPS Warrington "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just purchased a Mercedes A Class which is my second car from VR EPS. I'm absolutely loving it, I'm using it often and not come across any hiccups at all, its a dream to drive and the performance is spot on. I dealt with Nick last time so I went directly to him when I wanted to upgrade, he was fantastic, very helpful. Even though the deal was done online, over the phone and via email the customer service levels remained excellent. Very thoroughly, informative and fantastic communication. I highly recommend this dealer, you can buy with confidence! I will be back in a few years to upgrade!

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Martin from VR EPS Warrington in response to Second car from VR EPS Warrington

Hi Joshua, thank you for your positive review and lovely comments, I will pass your feedback onto Nick, much appreciated, Martin.

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"Very smooth online buying process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so impressed with Vanrooyen, I used them off the back of a family recommendation, and I'm really glad I did. Rob who dealt with us was brilliant, he really couldn't have done any more. He answered the phone and our questions out of hours, he was was so helpful and very knowledgeable. We did most of the purchase online, and it couldn't have been smoother. I was a little apprehensive buying the Range Rover online, without seeing or test driving, but I was so pleased with the car, it was exactly as described and in immaculate condition, it looked perfect. Although it was very different buying our new car this way, it was easy and stress-free, I would be more than confident to buy online with Vanrooyen again.

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Martin from VR EPS Warrington in response to Very smooth online buying process

Hi Amy, thank you for your positive review and lovely comments, I will pass your feedback onto Rob, much appreciated, Martin.

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"Very happy with my new Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't believe how helpful, nice and friendly the guys were at Vanrooyen, I was nervous about going to collect the car on my own, but they made me feel really comfortable and didn't rush me, they asked if I had any questions, anything else I needed etc - just really kind. I love the Audi A3 I've bought, its the best car I've ever driven, it is actually perfect.

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Martin from VR EPS Warrington in response to Very happy with my new Audi

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Faultless car, service and staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership was spot on when I purchased my BMW 4 Series. Glen was really sound, a nice chap and very helpful. He explained everything about the car; the facts, the history etc, he was detailed and thorough when talking and very polite. My Wife has been using the car recently, she's driving it daily to and from work and absolutely loving it - I think she's more made up than me with it. The car was delivered to my door, on time and gleaming, it looked perfect! I can't fault a single thing, very very happy! Thanks to Glen and the Team at VR for sorting me out.

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Martin from VR EPS Warrington in response to Faultless car, service and staff

Hi Daniel, thank you for your positive review and lovely comments, I will pass your feedback onto Glen, much appreciated, Martin.

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Dealership Information

VR EPS Warrington is a well-established independent luxury car dealership with a reputation for offering customer’s unsurpassed levels of service.  VR EPS Warrington offer a fantastic selection of the latest, rarest and best examples of luxury and performance cars in the UK.

“What we don’t have in stock, we can source for you”.  Contact us with your requirements and we will endeavour to find your ideal dream car!

We pride ourselves in making sure all our cars are prepared to the very highest standard making sure each car is rigorously safety checked and detailed to ensure the car is in the best possible condition.  Our showroom is located just off junction 8 M62 next to IKEA.  Our customers can browse in a friendly relaxed atmosphere.

Our boutique showroom comes complete with customer lounge and stunning indoor viewing area. It’s designed specifically to allow you to enjoy a much more pleasurable, relaxed buying experience, with utmost discretion.  Our sales specialists offer the very best unbiased advice for when it’s time to choose your next dream car.

Do you have car to sell?  VR EPS can also help get the best price for your existing car by with either direct purchase or Sale or Return.  Ask a member of our team for more information on how we can get the value that your car deserves.

VR EPS is like visiting a unique and exclusive hotel – one visit is never enough.

Finance packages are available (subject to status) with options available to suit most budgets. 

All our vehicles come with a minimum 6 Months RAC Warranty and 12 Months roadside assistance as standard.

Deals in: 4x4s, Cars, Motorbikes, Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
346 reviews4.9 out of 5 stars — Rated Excellent
Excellent
327
Very Good
19
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    VR EPS Warrington
    Unit 12 Gemini Trade Park Europa Boulevard
    Warrington
    Warrington
    WA5 7YF

    Get in touch

    01925 637471
    https://www.vr-eps.com/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About VR EPS Warrington

    Company Formed: 2011
    Company Registration: 11100894
    Dealer Group: Independent
    Directors: Rob Tam-Martin Rylands-Glen Mason
    FCA Ref: 497010
    FCAStatus: Authorised Representative
    Premises Type: Car Showroom
    Registered Name: VR EPS Warrington Ltd
    VAT Number: GB 315798766


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