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341 reviews from our car dealer reviews community
Leave a review for VR EPS Warrington
Leave a review

341 reviews from our car dealer reviews community

Leave a review for VR EPS Warrington
Leave a review
"Sale of my Mercedes to VanRooyen Elite"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Rob. I am taking the time to send this e mail to let you know about the service I received from your company today when Van Rooyen purchased my Mercedes. The two guys that visited to complete the transaction ( Mike and Sam) are a credit to the company. Both guys were very professional yet in a friendly way. They handled the paperwork side of things very efficiently and the money transfer was completed in a timely manner with almost instant proof of transfer provided from your side. Van Rooyen’s idea of checking the service records, MOT, Log book etc BEFORE the visit makes for a much smoother transaction at the home pick up point. I would have no hesitation in recommending Van Rooyen Specialist cars to anyone in the future – whether to purchase from or sell a vehicle to. Everything went like clockwork. I will be considering VR for my next car purchase in the future based on this service. Thanks again for purchasing my car and big thanks to Mike and Sam for their pro service. Cheers for now Martin

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"Faultless car, service and staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently came back to the UK after been abroad for many years, I haven't had a car for around 10 years as the need wasn't there , but now I'm back I was desperate for something. Although the need was high, I didn't want to buy the first thing I saw, whilst searching around I came across Vanrooyen and their impeccable range of stock, I enquired on a Porsche Panamera and the guys were great from the get go, no problems what so ever along the way, the process was quick, easy and very professional. I would buy here again without hesitation, and I will happily and highly recommend Vanrooyen to friends and family.

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Martin from VR EPS Warrington in response to Faultless car, service and staff

Thank you for taking the time to leave us a review Peter, your feedback is much appreciated. Thanks, Martin.

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"Outstanding experience and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Land Rover Discovery, the price was very fair, for the age, mileage and spec of the car. The car is in great condition and was very well advertised, I'm extremely pleased with it. The customer service was next level for me, absolutely fantastic from the very start to the end. Sam was helpful through-out, he gave me their business What's App details so I could communicate easily. I had lots of questions about the car, and Sam always responded to me quickly, and was happy to help. I even messaged on weekends, I felt like I was nagging sometimes, but again, he always came back to me and answered what I needed. I enquired on a Monday night, Sam rang me Tuesday and I left a deposit and everything was done and sorted by Tuesday afternoon, very quick, smooth and professional process. I am 4.5 hours away from Vanrooyen, so Sam arranged for their delivery driver to met me half way, free of charge to do the hand over, this was the icing on the cake for me, I've never experience service like it. The lads down there are fantastic, I can't sing their praises high enough and I will definitely recommend and use again when I'm ready.

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Martin from VR EPS Warrington in response to Outstanding experience and service

Hi Greg, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"My go to place for buying and selling "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used Vanrooyen for some time now, I have bought cars from them, and they have also sold cars of mine on my behalf. I recently bought a Range Rover. I have dealt with Martin a few times now, and I've always found him extremely helpful, very friendly and professional. Its clear that the guys down there have great knowledge of the stock they hold. I can't fault the service or dealership at all, I've felt valued each time visiting the showroom and they have always gone out of their way to reach my needs. I'm highly enjoying the Range Rover, its a lovely car, great to drive and in top condition - very pleased.

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Martin from VR EPS Warrington in response to My go to place for buying and selling

Hi Marcus, thank you for your positive review and lovely comments, much appreciated, Martin.

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"A great company to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a breath of fresh air buying a car from Vanrooyen ESP! After years of using main dealerships and discovering the service and after sales is shocking, its been an absolute delight dealing with Glen. Glen provided 5* customer service, I couldn't fault it at all. I part exchanged my Land Rover Discovery in and bought a Range Rover Sport, I'm made up with the, its brilliant. I love it. Vanrooyen did some extra work for me on changing the wheels/alloys and they did an outstanding job, whilst they had my car they gave me a Porsche for the day, the dealership have accommodated for my needs at every stage. Glen actually delivered the car to my house for me, which was an added extra bonus. I will most definitely buy from Vanrooyen again, and I won't hesitate to recommend to others looking for a pleasant car buying experience.

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Martin from VR EPS Warrington in response to A great company to deal with

Hi Stuart, thank you for your positive review and lovely comments, I will pass your feedback onto Glen, much appreciated, Martin.

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"Stunning showroom and cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is one of the nicest dealerships I've ever visited, you can tell the dealer really takes pride in what they do, the showroom is lovely, and the range of stock they hold is outstanding. I found an advert on Autotrader for an Audi A4 that Vanrooyen had in stock, it was just what I was looking for and it looked very well kept. When I went to view the car the customer service was perfect, it was quick, everybody I spoke to was helpful, friendly and certainly not pushy, this is by far the best service I've received! I'm over the moon with the Audi, its a lovely car, everything seems great with it, so far so good. I will be recommending the dealership to others. Vanrooyen will be the first place I check when I'm ready for another car.

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Martin from VR EPS Warrington in response to Stunning showroom and cars

Roland, thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Can't praise enough - fantastic allround"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mike is a credit to this company, he was absolutely brilliant, I can't praise him enough. From the first initial meeting, he made me feel comfortable and at ease. Nothing was too much trouble. It was such a nice experience to feel valued as a customer, and to know that you are being looked after. I bought a Mercedes-Benz E Class, and just after buying I received a call from Vanrooyen to explain they has been a re-call on the model. They contacted me as soon as they knew, and have organised for it to back to the manufacturer for the repair. The car is lovely, I'm so pleased with it, and can't thank the guys enough for the caring and outstanding service.

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Martin from VR EPS Warrington in response to Can't praise enough - fantastic allround

Hi Ian, thank you for your positive review and lovely comments, I will pass your feedback onto Mike, much appreciated, Martin.

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"Fantastic service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from this dealership absolutely fantastic service no pushy sales techniques Nick was brilliant from start to finish constantly giving me updates on where the car was upto had a small problem when collecting the car which was quickly rectified with no hassle would 100% use this garage again.

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"Would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 3rd purchase from Vanrooyen, never been disappointed, its always top class service and they have immaculate cars. Bought a BMW this time and very happy with it. Sam is really helpful, nothing too much trouble, Will be going back for 4th time when I need to change! Highly recommended

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Martin from VR EPS Warrington in response to Would recommend

Hi Guy, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant company, couldn't do enough, very helpful staff. The car is lovely I'm very happy with it and would happily recommend them for great value and service.

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Martin from VR EPS Warrington in response to Great service

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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Dealership Information

VR EPS Warrington is a well-established independent luxury car dealership with a reputation for offering customer’s unsurpassed levels of service.  VR EPS Warrington offer a fantastic selection of the latest, rarest and best examples of luxury and performance cars in the UK.

“What we don’t have in stock, we can source for you”.  Contact us with your requirements and we will endeavour to find your ideal dream car!

We pride ourselves in making sure all our cars are prepared to the very highest standard making sure each car is rigorously safety checked and detailed to ensure the car is in the best possible condition.  Our showroom is located just off junction 8 M62 next to IKEA.  Our customers can browse in a friendly relaxed atmosphere.

Our boutique showroom comes complete with customer lounge and stunning indoor viewing area. It’s designed specifically to allow you to enjoy a much more pleasurable, relaxed buying experience, with utmost discretion.  Our sales specialists offer the very best unbiased advice for when it’s time to choose your next dream car.

Do you have car to sell?  VR EPS can also help get the best price for your existing car by with either direct purchase or Sale or Return.  Ask a member of our team for more information on how we can get the value that your car deserves.

VR EPS is like visiting a unique and exclusive hotel – one visit is never enough.

Finance packages are available (subject to status) with options available to suit most budgets. 

All our vehicles come with a minimum 6 Months RAC Warranty and 12 Months roadside assistance as standard.

Deals in: 4x4s, Cars, Motorbikes, Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
341 reviews4.9 out of 5 stars — Rated Excellent
Excellent
322
Very Good
19
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    VR EPS Warrington
    Unit 12 Gemini Trade Park Europa Boulevard
    Warrington
    Warrington
    WA5 7YF

    Get in touch

    01925 637471
    https://www.vr-eps.com/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About VR EPS Warrington

    Company Formed: 2011
    Company Registration: 11100894
    Dealer Group: Independent
    Directors: Rob Tam-Martin Rylands-Glen Mason
    FCA Ref: 497010
    FCAStatus: Authorised Representative
    Premises Type: Car Showroom
    Registered Name: VR EPS Warrington Ltd
    VAT Number: GB 315798766


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