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31 reviews from our car dealer reviews community
Leave a review for VansCo Ltd
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31 reviews from our car dealer reviews community

Leave a review for VansCo Ltd
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"Promises not kept missing bits"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van 15k it was supposed to be all done perfect before delivery ie minor scratches and dents removed and fully valeted well got the van with some dents not removed because I never saw them when I paid my deposit but as the van was so dirty I could not have notice them they should have just sorted it without me having to point them out. I took the van as I needed it with a promise it will be sorted now they are saying I will pass it on to management. I also have no manuals or spare key or service book the high security locks have no key this is one reason I bought the van no jack or wrench The cab stinks off tobacco which was initially masked by chemicals they used to clean dash the headlining is dirty, they also have a spoiler which I supplied for them to fit this was not done either and they still have it. All in all a very poor service I would avoid this company as they promised everything and did not deliver. Now I will take then to court to recover cost of missing items and to rectify what should have been done.

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+3 Found this review helpful
"Happy at first"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a low mileage Mercedes sprinter from them and was initially very pleased, I have had the vehicle converted inside to incorporate a workshop for me to use whilst carrying out my business so it has had very limited use in the 11 months I had had the van, I took it for its mot and had some very poorly repaired damage that was only visible from the underside and is going to cost nearly £2k to get repaired. Vansco won't answer any emails and the finance company Blue Motor finance are just as bad. Very disappointed as went to a dealer to ensure I had something to fall back on if things went wrong. So much for that, the matter has now been passed to the trading standards etc so will wait to so what that brings.

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+2 Found this review helpful
"Stay away "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a van here got loads of problems try to get them sorted they say ring this number and they never answer so I ring them back get someone really rude on the phone saying I carnt do anything you have to ring that number and no answer I’ve phoned that number about 15 times in one day and still no answer this company is a absolute joke I think they don’t answer so you’re warranty runs out and then it isn’t there problem stay well clear from this company

"Long Term Rental of Combo Van"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was an easy process to acquire a van from them, paid deposit went to collect all smooth, cant complain. I will be sure to get my next van from VansCo. Alan.

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+0 Found this review helpful
"Couldnt be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’ve got two vehicles and we could not be happier with the whole process. Everyone is helpful and they couldn’t do enough!! Thank you

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+0 Found this review helpful
"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service would use again

"Vans co for me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I started my business in 2017 brought my first van from them and have had several van from them since I run a successful business in removals and part of that success is due to the continuity off business and the vans reliability that goes hand in hand . Thank you Vansco and your brilliant mechanic and team

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+0 Found this review helpful
"Brought van back 2015 "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The van looked great for the start then noticed many different things different colour panels, back doors labeled wrong no service history told could get it easy as was ex enterprise rent a van but still not a got it . Fiance offered was discussing would NOT recommend !!!! KEEP A WAY

"DISGUSTING COMPANY !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van from this company a few years back, and have never dealt with a worse company. Van hugely overpriced, £4000 worth of repairs in 1st six months, warranty given is useless as liability was never accepted from vansco. Avoid like the plague!!!!!!!!!!!!!

"Keep well away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vansco asked for a deposit of £250 before anything was agreed and finance had gone through. I stupidly paid. When there was an issue over bank account details and they started messing me around, I changed my mind as I lost confidence with the business and lost trust. As nothing had gone through, I asked for my deposit back, they refused to pay and still have it. KEEP WELL AWAY!!

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+4 Found this review helpful

Stuart Weston from VansCo Ltd in response to Keep well away

Thank you for the review We never ask for a deposit unless the finance has been approved (subject to any proofs that the lender requests) In your case the finance was approved subject to the proofs that were requested, Unfortunately you were unable / reluctant to supply the proofs so we could no longer continue with your application. Many Thanks Stuart Weston

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Dealership Information

VansCo Ltd is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews2.8 out of 5 stars — Rated Average
Excellent
13
Very Good
0
Average
3
Poor
4
Terrible
11

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  • Contact Information

    Address

    VansCo Ltd
    201 Wide Lane
    Southampton
    Hampshire
    SO18 2JB

    Get in touch

    023 8178 0300
    http://www.vansco.co.uk/

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About VansCo Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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